A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more
Company replied
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Review summary
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I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more
Company replied
Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.
Company replied
Customer service is really good I had an issue accessing documents they have already sent them in the post left a voicemail on how to retrieve documents . Would recommend .
Company replied
Company details
Written by the company
AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 0818 444555 | (UK) 0333 355 0266
- info@annualtravelinsurance.com
- annualtravelinsurance.com
4.0
Great
6k reviews
Asks customers to review
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I needs a link for my phone easy to…
I needs a link for my phone easy to access if I needs to
10 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I asked to cancel at renewal
I asked to cancel at renewal. Yet you renewed. I emailed to tell you this but you have taken days to respond and still I haven’t heard from you.
6 July 2026
Reply from AnnualTravelInsurance.com
Hi Simon,
Thank you for sharing your concerns — I’m looking into this and will reach out to you directly.
Kind regards,
Dominik
Excellent Service and great prices
6 July 2026
Reply from AnnualTravelInsurance.com
Good Afternoon,
We're so glad you enjoyed our excellent service and found our prices great. We appreciate your kind words!
Kind regards,
Dominik
Quick and easy good price
1 July 2026
Reply from AnnualTravelInsurance.com
Dear Patrick,
We are so glad you found our service to be quick, easy, and a good value. We appreciate your positive feedback.
Kind Regards
Rahul
Customer service excellent
Customer service was excellent when I called. My request was quickly resolved and the customer service agent did more than I expected. A star.
29 June 2026
Reply from AnnualTravelInsurance.com
Dear customer,
We are so happy to hear that our customer service team provided you with such an excellent experience. We always strive to resolve requests quickly and go above and beyond for our valued customers. Thank you for your wonderful feedback!
Kind Regards
Rahul
Good service and price
I’ve been a customer for a decade now and plan to continue being a customer. The renewal premiums have stayed fairly consistent with the previous year’s price. I’ve only needed to claim once for some medical assistance (appointment and prescription cost) and had no issue with this. Good service and cost.
26 June 2026
Reply from AnnualTravelInsurance.com
Good Morning,
We are so pleased to hear about your decade-long positive experience with us. It's wonderful to know that our consistent premiums and smooth claims process for your medical assistance have met your expectations. We truly appreciate your loyalty and kind words about our service and cost.
Kind regards,
Dominik
Reply from AnnualTravelInsurance.com
Good Morning,
We are so glad to hear that our product was easy to apply and that you had such a positive experience. We appreciate your feedback!
Kind regards,
Dominik
I told you I did not want to renew but…
I told you I did not want to renew but you went ahead anyway.
23 June 2026
Reply from AnnualTravelInsurance.com
Dear Natalie,
Thank you for your feedback. I can see that you have already left a review on our TNPS system as well. We tried to call the policy holder but were unable to reach out, and we also left a voicemail. An email has been sent as well
As the policy is still within the 14‑day cooling‑off period, we can cancel it and issue a full refund. We just need to confirm that there are no claims pending or outstanding and that you have not travelled under the policy. Once we receive your confirmation, we will process the cancellation and refund straight away.
Kind regards,
Rahul
Very way to set up and good value.
23 June 2026
Reply from AnnualTravelInsurance.com
Dear Steve,
We're glad to hear you found it easy to set up and a good value. Thank you!
Kind Regards
Rahul
Terrible phone service
Terrible phone service. Took 5 attempts to finalise the policy. No body rings you back. Calls drop all the time. So infuriating and such a disappointing service. Would not recommend the company
23 June 2026
Reply from AnnualTravelInsurance.com
Hi Noah,
Your experience matters to us, and I’ll be reaching out to you shortly to follow up.
Kind Regards,
Victoria
Reply from AnnualTravelInsurance.com
Dear Shazad,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Appalling customer experience …
1 star is too much !!
I sent an email on June 11th as I could not cancel auto renewal within my account. I requested the auto renewal was cancelled. My email was responded to with an automated response telling. I did not receive anything else so I emailed again on the 17th June again stating I did not want to auto renew. On 19th June £41.72 was taken from my account: I have still not heard from the company and have sent a third email requesting a refund, again an automated response telling me they were very busy and don’t send duplicate emails !! Terrible customer service would not recommend. I will now be contacting my bank to try and get my money back.
19 June 2026
Reply from AnnualTravelInsurance.com
Dear Sarah,
We’re very sorry for the inconvenience you’ve experienced. As you have already left the same review on TNPS, we’ve logged your concern as a formal complaint and have also replied to your email regarding the cancellation.
To proceed, we just need you to confirm there is no upcoming travel and that no claims have been made or are intended. Once we receive this confirmation, we can cancel your policy and issue a full refund of £41.72.
If you need any further assistance, we’re here to help.
Kind regards,
Rahul
Cover Worth its Weight in Gold!
Easy to deal with, paid out for my husband appendicitis while in Gran Canaria as he went ito a private hospital and we had to stay an extra week. Everything was covered, will now renew every year.
1 July 2025
Reply from AnnualTravelInsurance.com
Dear Deborah,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from AnnualTravelInsurance.com
Dear Donna,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from AnnualTravelInsurance.com
Dear customer,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from AnnualTravelInsurance.com
Hi John,
We are glad you had a quick experience. We appreciate your feedback.
Kind regards,
Dominik
Easy & straightforward with plenty of…
Easy & straightforward with plenty of information provided
16 June 2026
Reply from AnnualTravelInsurance.com
Good Morning,
We're glad you found our information helpful and straightforward. Thank you for your kind words!
Kind regards,
Dominik
Always professional
Always professional. Keep up to date as family changes with notifications to switch policies. Good price
12 June 2026
Reply from AnnualTravelInsurance.com
Hi Kevin,
We're so happy to hear you appreciate our professionalism and proactive notifications. Thank you for your kind words and for being a valued customer!
Kind regards,
Shahzaib
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