AnnualTravelInsurance.com Reviews 

6,192
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers had a great experience with this company, consistently sharing positive feedback regarding their travel insurance policies. Customers frequently note how simple the website is to navigate, making it exceptionally easy to secure competitive prices and the right level of coverage without any hassle. Consumers also appreciate the helpful customer support, noting that queries are answered clearly and quotes are delivered in a straightforward manner. However, some people mentioned frustration with automatic renewals, pointing out issues when trying to cancel or when unexpected charges occurred after requesting otherwise. Some reviewers were not happy with lengthy terms and conditions or experienced difficulties with poor phone service that caused dropped calls.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting that policies offer great value,... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is easy to... See more

Service

Reviewers highlight positive aspects of service, noting that staff are attentive and handle everything very... See more

Subscription

Consumers find subscription experiences to be ambiguous with strongly conflicting views. Many reviewers... See more

Value for money

People report positive experiences with value for money, highlighting competitive rates and great levels of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more

Company replied

Rated 4 out of 5 stars

I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more

Company replied

Rated 4 out of 5 stars

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

Company replied

Rated 4 out of 5 stars

As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.

Company replied


Company details

  1. Travel & Vacation

Written by the company

AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.


Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

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1-star

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4.1

All reviews

(6,192)

238 reviews in the last 12 months

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Rated 5 out of 5 stars

No hassle and quick

No hassle and quick

17 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi John,

We are glad you had a quick experience. We appreciate your feedback.

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy & straightforward with plenty of…

Easy & straightforward with plenty of information provided

16 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Good Morning,

We're glad you found our information helpful and straightforward. Thank you for your kind words!

Kind regards,
Dominik

Rated 5 out of 5 stars

Always professional

Always professional. Keep up to date as family changes with notifications to switch policies. Good price

12 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Kevin,

We're so happy to hear you appreciate our professionalism and proactive notifications. Thank you for your kind words and for being a valued customer!

Kind regards,

Shahzaib

Rated 1 out of 5 stars

Bad customer service

No renewal invite received. I emailed to remove auto renew and the policy still auto renewed. Payment taken a full 2 weeks before renewal date. No response to emails.

5 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Dee,
I'm truly sorry to hear this, I’ll contact you directly to see how we can make things right.
Kind Regards,
Zainab

Rated 1 out of 5 stars

Have emailed twice about change of…

Have emailed twice about change of address no one has got back to me could someone please respond

8 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Darren,,

We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.

Kind regards,
Dominik

Rated 4 out of 5 stars

Great policy/not so great app.

I’ve previously had travel insurance with ATI and tried to renew through the app each time, but to no avail. It’s a great policy but their app isn’t easily accessible/user friendly, this is why I’m only giving it 4 stars!

8 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Michelle,

We appreciate your feedback on our policy and the app experience. We are sorry to hear about the difficulties you faced renewing your travel insurance. We are continuously working to improve our app's accessibility and user-friendliness.

Kind regards,

Shahzaib

Rated 5 out of 5 stars

Cheap quotes

Easy to fill in and rang them and very helpful so far I will give update if I have to use them

5 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Louise,

We're so glad to hear you found the process easy and our team helpful! Thank you for your kind words.

Kind regards,
Dominik

Rated 5 out of 5 stars

The price of cover and what it offers…

The price of cover and what it offers is second to none

5 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi John

We are so glad you found our offerings to be exceptional. Thank you for your kind words!

Kind regards,
Dominik

Rated 1 out of 5 stars

I had a large sum of money taken …

I had a large sum of money taken from my account I was unaware of . I took out the insurance years ago and it wasn’t too bad even though I hardly travel , it was taken just incase . Nearly £300 was taken and when I called the next morning I hardly got any answers . It was the woman at the other end of the ohone I could hear her not what she said but the way she spoke. Because I couldn’t understand the huge leap all she said was that’s it take it or leave it . I explained that when you get car insurance you can barter and the huge price the leap to almost £100 more was extortionate. She wasn’t bothered and wouldn’t help , so again take it or leave it. You could hear her sighing at the other end she was becoming agitated with me and wouldn’t pass me on to anyone else !

I also explained I went to Dublin 6weeks ago and I was mugged. I had the police report and they the insurance failed to get back to me . I’ve been on the phone from one department to another . Not at all a nice way to treat any customer and one that stuck with them for as many years as I have!

5 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Carol,

Thank you for your feedback — I’m sorry to hear this and will be reaching out to you directly to help make it right.

Rated 5 out of 5 stars
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Antonia,

Really appreciate this. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Regular customer for many years.

Regular customer for many years.
Happy with all

3 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Good Morning,

We are so pleased you are happy with us after many years. Thank you for your continued support!

Kind regards,
Dominik

Rated 5 out of 5 stars

Used this company for many years

Used this company for many years. Competitive price. Good range of cover. When I had to make a claim it was dealt with swiftly and efficiently. Good value and good service.

3 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Lynda,

We are so happy to hear about your positive experience with us over the years. We truly appreciate your kind words about our service and value.

Kind regards,
Dominik

Rated 1 out of 5 stars

I didn't want to renew my policy

I didn't want to renew my policy, I like to shop around. But you have taken my money and I am still waiting for you to reimburse me.

1 June 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Good Morning,

We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.

Kind regards,
Dominik

Rated 5 out of 5 stars

Good price and great communication

Good price and great communication

31 May 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Jillian,

We are happy to hear you had a great experience with us. We appreciate your kind words.

Kind regards,
Dominik

Rated 1 out of 5 stars

Removed the complimentary Travel…

Removed the complimentary Travel disruption cover

Have to call to get this added for an additional £5. Except they then want to add £3.95 admin fee

27 May 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Good Morning,

Thank you for sharing your concerns — I’m looking into this and will reach out to you directly.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great easy.

Great. Effortless experience for renewal.

24 May 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Tesashelalonica,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

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