AnnualTravelInsurance.com Reviews 

6,191
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers had a great experience with this company, consistently sharing positive feedback regarding their travel insurance policies. Customers frequently note how simple the website is to navigate, making it exceptionally easy to secure competitive prices and the right level of coverage without any hassle. Consumers also appreciate the helpful customer support, noting that queries are answered clearly and quotes are delivered in a straightforward manner. However, some people mentioned frustration with automatic renewals, pointing out issues when trying to cancel or when unexpected charges occurred after requesting otherwise. Some reviewers were not happy with lengthy terms and conditions or experienced difficulties with poor phone service that caused dropped calls.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting that policies offer great value,... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is easy to... See more

Service

Reviewers highlight positive aspects of service, noting that staff are attentive and handle everything very... See more

Subscription

Consumers find subscription experiences to be ambiguous with strongly conflicting views. Many reviewers... See more

Value for money

People report positive experiences with value for money, highlighting competitive rates and great levels of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more

Company replied

Rated 4 out of 5 stars

I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more

Company replied

Rated 4 out of 5 stars

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

Company replied

Rated 4 out of 5 stars

As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.

Company replied


Company details

  1. Travel & Vacation

Written by the company

AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.


Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

5-star
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4.1

All reviews

(6,191)

237 reviews in the last 12 months

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Rated 5 out of 5 stars

Good prices

13 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Sharon,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 4 out of 5 stars

Renewal of existing policy

Renewal of existing policy - cheaper than last year - easy and quick service

8 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Adrian,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 2 out of 5 stars

Poor customer service

It took 10 phone calls to finally speak to someone in order to change my credit card details. 7 calls were cut off after about 15 mins on hold, 2 were cut off immediately after being answered. First request for a call back ignored.
Finally on 10th attempt I did get a call back.
Poor customer service.

10 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Roger,

Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced when trying to update your payment details. This is not the level of service we aim to provide.

We understand how frustrating repeated call attempts and long wait times can be, and we appreciate your patience. We will be reviewing this internally to improve our efficiency and ensure a smoother experience for our customers going forward.

If there is anything else we can help you with, please feel free to get in touch and we’ll be happy to assist.

Kind regards,
Rahul

Rated 5 out of 5 stars

Great price easy to buy

Great price easy to buy

10 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Tracy,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Great price

Great price

9 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Jeanette,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 1 out of 5 stars

We cancelled auto renewal, still advised renewing

We cancelled auto renewal, over the phone, on 23rd March.
We have been sent an email advising that our insurance has now been auto renewed.
I sent an email and have had no reply.

8 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Henrietta,

Thank you for your review, and I’m very sorry for the inconvenience caused.

I can see on our system that you contacted us on 09/04/2026, and I can confirm that your policy has now been successfully cancelled and a full refund has been issued. Please allow 3–5 working days for the refund to appear in your account, depending on your bank’s processing time.

If you need anything further, we’re here to help.

Kind regards,
Rahul

Rated 1 out of 5 stars

I tried to renew my insurance through…

I tried to renew my insurance through the company’s new portal, but after paying successfully, the system showed an error and the renewal never appeared. Support confirmed they received my payment and said IT would fix it, but no one ever followed up despite multiple conversations with different agents.

I requested a refund on 30 March and was told I’d receive it within 3–5 days, but it still hasn’t arrived. Instead, the company created a new policy I never asked for, with incorrect personal details, and the portal still shows the same error.

Overall, the process has been disorganized, slow, and frustrating, with no resolution and no refund.

25 March 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Piotr,

I regret to hear this — I’ll be reaching out directly to find out more and make it right.

Kind regards,
Temi.

Rated 5 out of 5 stars

Easy to do it

7 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Elena,

We're glad our process was easy for you. Thanks for the feedback!

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy purchase

Easy purchase, have never had to make a claim and I suppose that's really the proof of the pudding..

16 February 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Bobby,

We appreciate your positive feedback and are glad the purchase process was easy. It's great to know you haven't needed to make a claim!

Kind regards,
Dominik

Rated 5 out of 5 stars

Travel insurance

Was a really easy process no difficult question gave me a quote I was happy with

5 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Amanda

We're happy to hear that you found the process easy and received a quote that met your expectations. Thank you for sharing your positive experience with us!

Kind regards,
Dominik

Rated 5 out of 5 stars

Excellent

Excellent, clear and inclusive insurance policies

4 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Andy,

We're happy to hear that our insurance policies are clear and inclusive for you. Thank you for your positive feedback; we appreciate it.

Kind regards,
Dominik

Rated 5 out of 5 stars

Made the adjustments I needed

Made the adjustments I needed, straight forward advice and was happy with the price. Would definitely use them again.

2 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Barbara,

We're happy to hear that the adjustments met your needs and that you were satisfied with our advice and pricing. Thank you for your positive feedback; we appreciate it and look forward to assisting you again!

Kind regards,
Dominik

Rated 5 out of 5 stars

Would Recommend

Auto Renewal saves me a lot of time.
They also give plenty of notice if you want to shop around.
Price pretty competitive

2 April 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Celine,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Rated 4 out of 5 stars

Good confuse.com

Nice deal give u

29 March 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it a lot.

Kind regards,
Dominik

Rated 4 out of 5 stars

A decent priced annual multi trip…

A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.
Thank goodness we have not had to claim in the few years we have been customers.

27 March 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Kathryn,

We appreciate you bringing the renewal date issue to our attention. It's great to know you're satisfied with our multi-trip policy's price. We're happy to hear that you haven't needed to make a claim and thank you for your feedback.

Kind regards,
Dominik

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