I’ve had an amazing experience working with Anovabuy. Their team is always available, responsive, and ready to help with everything I need. Communication is fast, professional, and clear every sin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good service, people were happy to help and answer all of my questions. When the products arrived they were in good condition and exactly as described. Shipping time is 10-12 days but if it was s... See more
Company replied
I ordered some clothes through Anovabuy from France and had them shipped here. The packaging was excellent and very well arranged. They even thoughtfully included a box-opening tool.Their customer se... See more
Company replied
DONT BUY FROM THOSE IDIOTS, THOSE ARE BIG SCAMMERS, THEY ARE ASKING BIG AMOUNT OF SHIPPING COST TO SCAM YOU, AND YOU CANT RETURN THE PRODUCT AFTER ITS IN THE WAREHOUSE, GUYS BE CAREFULL AND DONT BUY F... See more
Company replied
Company details
Written by the company
Anovabuy is a professional global sourcing and logistics company dedicated to helping customers worldwide procure and ship products from China with ease and confidence. With over 110 years of combined expertise in international shipping and customs clearance, we serve more than 200 countries and territories, making us a truly global partner for individuals and businesses alike. Anovabuy offers a full suite of value-added services — including professional warehousing, rigorous quality inspection, and expert packaging — ensuring your goods are handled with the highest standards from origin to destination. We are also proud to operate a dedicated global pet supplies platform, where customers can explore and select from a wide range of premium pet products, bringing quality and variety to pet lovers around the world. At Anovabuy, we don't just move packages. We build trust across borders.
Contact info
China
- anovabuy.com
4.2
Great
36 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve had an amazing experience working…
I’ve had an amazing experience working with Anovabuy. Their team is always available, responsive, and ready to help with everything I need. Communication is fast, professional, and clear every single time.
What really makes them different is how supportive and reliable they are throughout the whole process. No matter the situation, they always find a solution and make everything smooth and easy for their clients.
In my opinion, they are some of the best professionals in the business. I truly appreciate their hard work, attitude, and dedication. Highly recommended!
9 May 2026
Unprompted review
Reply from Anovabuy
Thank you so much for your kind words, Petar! We're thrilled to hear that your experience with Anovabuy has been so positive. Our team works hard every day to ensure fast, clear, and professional communication, and it means the world to us when clients like you notice and appreciate that dedication. At Anovabuy, we truly believe that no challenge is too big — finding solutions and making the process smooth for our clients is always our top priority. Your trust and recommendation inspire us to keep raising the bar. We look forward to continuing to support you and delivering the same high standard of service every time!
I ordered some clothes through Anovabuy…
I ordered some clothes through Anovabuy from France and had them shipped here.
The packaging was excellent and very well arranged. They even thoughtfully included a box-opening tool.Their customer service team always responds promptly to inquiries, resolves all my doubts, and is extremely professional.
21 April 2026
Unprompted review
Reply from Anovabuy
Thank you so much, Nalan! We're so glad your clothes arrived beautifully packaged — those little details like the box-opening tool are our way of making the unboxing experience extra special. At AnovaBuy, we always aim to respond quickly and resolve every question with care. We hope to serve you again soon!
The Best
I purchased some electronic products from AnovaBuy and shipped them to the UK. Their service is absolutely excellent, including customer support and delivery service. I will keep sourcing products from China through them.
1 April 2026
Unprompted review
Reply from Anovabuy
Thank you so much, Cagdas! We're thrilled to hear that your electronics arrived in the UK without a hitch. At AnovaBuy, we take great pride in our customer support and delivery service, and it's wonderful to know that came through for you. We look forward to being your go-to sourcing partner from China!
I had a very good experience with this…
I had a very good experience with this company. The service is excellent and very professional. The shipping price is also cheaper than others, which is really great. Everything was smooth and fast. I totally recommend this company to everyone!
9 April 2026
Unprompted review
Reply from Anovabuy
Thank you so much, Ali! We're so happy to hear you had a great experience with AnovaBuy. Offering professional service at competitive shipping prices is something we truly care about, and your kind words mean a lot to us. We look forward to serving you again!
AnovaBuy is an excellent and…
AnovaBuy is an excellent and trustworthy team. I have sent two packages to my home through their team, and they delivered both of my packages smoothly and safely with highly efficient and professional service. I will continue to use their services and become their prime member. Thank you for everything, and thank you for all that we have.
1 April 2026
Unprompted review
Reply from Anovabuy
Hi Shirley, thank you for your kind words! At AnovaBuy, delivering packages safely and professionally is what we strive for every day. We're excited to have you as a Prime member and look forward to serving you again!
Very nice and affordable website all…
Very nice and affordable website all the products are very affordable and the shipping is also at a reasonable rate would recommend
28 March 2026
Unprompted review
Reply from Anovabuy
Thank you so much for your kind words, Aarav! We're thrilled to hear that you found our products affordable and our shipping rates reasonable. Your satisfaction means the world to us, and we look forward to serving you again soon!
One of the best😊
19 March 2026
Unprompted review
Reply from Anovabuy
Thank you! "One of the best" — that's exactly what we strive to be. Really appreciate it, see you next time!
Answering very fast when you need help
Answering very fast when you need help, very friendly and professional!
11 March 2026
Unprompted review
Reply from Anovabuy
Thank you, Voicu! Fast responses and a friendly, professional team — that's what we always aim for. Really appreciate the kind words!
Great service and they help you with…
Great service and they help you with everything
10 March 2026
Unprompted review
Reply from Anovabuy
Thank you, Umut! Helping you with everything is exactly what we're here for. Really appreciate the kind words — see you next time!
Fast service easily accessible on…
Fast service easily accessible on whatsapp despite the Chinese New Year sent quickly from China. Prices of the products are also not too bad compared to other apps so definitely recommended
2 March 2026
Unprompted review
Reply from Anovabuy
Thank you, Arda! We're glad we could stay responsive even during the Chinese New Year and get your order out quickly. Great prices and reliable service — that's what we're here for. Really appreciate the recommendation!
Very good service
Very good service, they have excellent communication and make sure I get what I need.
10/10 service
23 February 2026
Unprompted review
Reply from Anovabuy
Thank you, Canya! Great communication and making sure you get exactly what you need — that's our goal every time. 10/10 means a lot to us!
Excellent customer service and good…
Excellent customer service and good quality products 5/5
26 February 2026
Unprompted review
Reply from Anovabuy
Thank you, Luqman! Excellent service and great quality — 5/5 is exactly what we strive for. Really appreciate the feedback, hope to see you again!
Agents are very helpful
Agents are very helpful, helped my through the whole process. Quality on items are 10/10 I will be using this website again 💯
17 February 2026
Unprompted review
Reply from Anovabuy
Thank you, Johir! We're glad our agents could guide you through the whole process. 10/10 quality and a returning customer — that's everything we work for. See you again soon!
Very good quality and service thank you
Very good quality and service thank you
2 February 2026
Unprompted review
Reply from Anovabuy
Thank you, Tim! We're happy to hear you're satisfied with both the quality and service. See you next time!
Good product fast shipping
Good product fast shipping
They help you verry good on whstsapp
And the order
29 January 2026
Unprompted review
Reply from Anovabuy
Thank you! Great products, fast shipping, and helpful support on WhatsApp — that's what we always aim for. Really appreciate the kind words!
Great help of the service employe made…
Great help of the service employe made the experience allot beter for me
16 January 2026
Unprompted review
Reply from Anovabuy
Thank you, D.M! We're glad our team could make your experience a better one. That's exactly what we're here for — see you next time!
Really great Service I recommend it To…
Really great Service I recommend it To buy from this site. 100%Legit .
9 January 2026
Unprompted review
Reply from Anovabuy
Thank you, Sami! 100% Legit — that's exactly what we stand for. We really appreciate the recommendation and hope to serve you again!
Stole my money
Bought something from their website never arrived at their warehouse wanted a refund got it on my Anovabuy balance but it’s impossible to withdraw it SCAMMERS
20 June 2025
Unprompted review
Reply from Anovabuy
Hi Noel, we're sorry to hear about your frustration. We want to clarify that all withdrawal requests have been processed and transferred individually — we do not withhold any customer funds. If there was a delay or issue with your specific request, please contact us directly on WhatsApp or through our website with your order details and we will resolve it immediately. We're always here to help.
Very good service
Very good service, people were happy to help and answer all of my questions. When the products arrived they were in good condition and exactly as described. Shipping time is 10-12 days but if it was shorter it would definitely be 5 stars. Other than that the service well exemplary.
25 December 2025
Unprompted review
Reply from Anovabuy
Thank you, Raheem! We're glad the products arrived in great condition and exactly as described. We hear you on the shipping time — we're continuously working to improve delivery speed. Hope to earn that 5th star from you next time!
Excellent quality 10/10
19 December 2025
Unprompted review
Reply from Anovabuy
Thank you! 10/10 means the world to us. We're glad you're happy with the quality — see you next time!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.