I’ve had an amazing experience working with Anovabuy. Their team is always available, responsive, and ready to help with everything I need. Communication is fast, professional, and clear every sin... See more
Company replied
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Very good service, people were happy to help and answer all of my questions. When the products arrived they were in good condition and exactly as described. Shipping time is 10-12 days but if it was s... See more
Company replied
I ordered some clothes through Anovabuy from France and had them shipped here. The packaging was excellent and very well arranged. They even thoughtfully included a box-opening tool.Their customer se... See more
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DONT BUY FROM THOSE IDIOTS, THOSE ARE BIG SCAMMERS, THEY ARE ASKING BIG AMOUNT OF SHIPPING COST TO SCAM YOU, AND YOU CANT RETURN THE PRODUCT AFTER ITS IN THE WAREHOUSE, GUYS BE CAREFULL AND DONT BUY F... See more
Company replied
Company details
Written by the company
Anovabuy is a professional global sourcing and logistics company dedicated to helping customers worldwide procure and ship products from China with ease and confidence. With over 110 years of combined expertise in international shipping and customs clearance, we serve more than 200 countries and territories, making us a truly global partner for individuals and businesses alike. Anovabuy offers a full suite of value-added services — including professional warehousing, rigorous quality inspection, and expert packaging — ensuring your goods are handled with the highest standards from origin to destination. We are also proud to operate a dedicated global pet supplies platform, where customers can explore and select from a wide range of premium pet products, bringing quality and variety to pet lovers around the world. At Anovabuy, we don't just move packages. We build trust across borders.
Contact info
China
- anovabuy.com
4.2
Great
36 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It arrived in a bout 2 weeks and i got…
It arrived in a bout 2 weeks and i got my products im super happy and its so good for the price!
9 December 2025
Unprompted review
Reply from Anovabuy
Thank you, Yasser! So happy to hear your order arrived and you're loving the products. Great value is what we aim for — hope to see you again soon!
They are the best agent out there
They are the best agent out there. Good quality products , cheap prices and best customer service.
4 December 2025
Unprompted review
Reply from Anovabuy
Thank you so much, Enes! We're really glad to hear you're happy with our product quality, prices, and customer service. That means a lot to us. Hope to serve you again soon!
The customer service is best
The customer service is best , they help to find good quality products and also help me to give a good shipping price , very cooperative, very nice , I like them and order again
18 November 2025
Unprompted review
Reply from Anovabuy
Thank you so much for your wonderful feedback! 😊
We’re really glad to hear that our team could help you find good-quality products and offer you the best shipping price.
Your satisfaction means a lot to us, and we truly appreciate your trust and support.
We’re always here to help — looking forward to serving you again! 🙏✨
Honest Experience
The shipping is not as fast as promised on the website, i paid for 10-12 days shipping and it was 3.5 weeks , but the products are very good, can’t complain. Also shipping is expensive, they should lower their shipping fees , but they have lower product prices.
10 November 2025
Unprompted review
Reply from Anovabuy
Thank you for your honest feedback! 🙏
We’re really happy to hear that you liked the products.
We sincerely apologize for the delay in shipping. We know how frustrating it can be when an order takes longer than expected. Recently, some unexpected logistics delays affected a few shipments, and we are already working with our carrier to speed up delivery times.
About the shipping fees — thank you for mentioning it. We are reviewing our shipping costs and will try our best to make them more affordable without affecting quality.
Your feedback truly helps us improve. If you ever need support or have questions, we’re always here for you. ❤️
DONT BUY FROM THOSE IDIOTS
DONT BUY FROM THOSE IDIOTS, THOSE ARE BIG SCAMMERS, THEY ARE ASKING BIG AMOUNT OF SHIPPING COST TO SCAM YOU, AND YOU CANT RETURN THE PRODUCT AFTER ITS IN THE WAREHOUSE, GUYS BE CAREFULL AND DONT BUY FROM THEM!
8 November 2025
Unprompted review
Reply from Anovabuy
Dear Jollijn,
We’re very sorry to hear about your experience. Our company never intends to cause any inconvenience to our customers. Shipping fees are always clearly shown before payment and depend on product weight, destination, and courier rates — we do not add hidden costs.
Please contact our customer service team at watsapp or website with your order number so we can review your case and assist you directly. We take all feedback seriously and want to resolve this matter as soon as possible.
Thank you for bringing this to our attention.
Those guys are big big scammers
Those guys are big big scammers, DONT buy anything from them! They are charging big amounts of shipping cost to scam you, also the website is very sketchy, guys DONT buy from them!!!
8 November 2025
Unprompted review
Reply from Anovabuy
Dear Customer,
We’re truly sorry to hear about your concern. Please note that our company never engages in fraudulent activity. If there has been any misunderstanding regarding your order or payment, we would like to investigate it immediately.Kindly contact us at watsapp or website
with your order number or transaction details so we can review the issue and assist you personally. We take all claims very seriously and are committed to resolving them fairly and quickly.
Thank you for giving us the chance to make things right.
Do not order
Do not order, they are scammers, they don’t even let you withdraw your money.
Stay away from this cheap agent they scammed me for 120€
24 October 2025
Unprompted review
Reply from Anovabuy
Dear Customer,
We’re truly sorry to hear about your concern. Please note that our company never engages in fraudulent activity. If there has been any misunderstanding regarding your order or payment, we would like to investigate it immediately.Kindly contact us at watsapp or website
with your order number or transaction details so we can review the issue and assist you personally. We take all claims very seriously and are committed to resolving them fairly and quickly.
Thank you for giving us the chance to make things right.
so fast ,reliable and sometimes…
so fast ,reliable and sometimes supplier send the late product , all services is good ,shipping is much cheaper and I want to buy again
10 October 2025
Unprompted review
Reply from Anovabuy
Thank you so much for your kind feedback! 😊
We’re really happy to hear that you were satisfied with our fast and reliable service.
Sometimes suppliers do ship products later than expected, but we always try our best to handle it quickly for you.
We truly appreciate your patience and trust.
We’re glad you liked our cheaper shipping and overall service — we look forward to helping you again
Waited 3 weeks
Waited 3 weeks, nothing happened. Contacted him and had to fix a lot of things, waited another 3 weeks, still nothing. He only comes up with a bunch of lame excuses. Do not buy!
29 September 2025
Unprompted review
Reply from Anovabuy
Dear Customer,
We’re truly sorry to hear about your concern. Please note that our company never engages in fraudulent activity. If there has been any misunderstanding regarding your order or payment, we would like to investigate it immediately.Kindly contact us at watsapp or website
with your order number or transaction details so we can review the issue and assist you personally. We take all claims very seriously and are committed to resolving them fairly and quickly.
Thank you for giving us the chance to make things right.
Dont buy it scammers
24 September 2025
Unprompted review
Reply from Anovabuy
Dear Customer,
We’re truly sorry to hear about your concern. Please note that our company never engages in fraudulent activity. If there has been any misunderstanding regarding your order or payment, we would like to investigate it immediately.Kindly contact us at watsapp or website
with your order number or transaction details so we can review the issue and assist you personally. We take all claims very seriously and are committed to resolving them fairly and quickly.
Thank you for giving us the chance to make things right.
Those guys are scammers
Those guys are scammers, dont order from there.
19 September 2025
Unprompted review
Reply from Anovabuy
Thank you for your feedback. We’re very sorry to hear that you had a negative impression. We take customer satisfaction seriously, and we would never scam or mislead anyone.
If there was any misunderstanding or issue with your order, please contact our support team so we can look into it and resolve it immediately.
We are always willing to help and make sure every customer receives their products safely.
We hope we can regain your trust.
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