While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products for their quality and reliability, often highlighting the excellent support received. People frequently mention the outstanding customer service, noting the staff's helpfulness, professionalism, and quick response times when addressing issues. The service provided is often described as exceptional, with many appreciating the efficient and worry-free experience. However, some customers reported receiving products with factory defects, such as warped printer beds or issues with filament extrusion, which required replacement parts.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and reliability of the... See more

Customer service

Clients share positive opinions on customer service, consistently praising the support team's helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the outstanding and excellent support.... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the support team for being quick, helpful,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good and reliable printers! And equally important, good support. After 3 thousand and some hours of printing time on my Kobra 3 Combo (with only minor issues), i had a problem with my Ace Pro (my fau... See more

Rated 5 out of 5 stars

I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could expla... See more

Rated 5 out of 5 stars

I have multiple Anycubic printers and not a single one dissapointed. Printing makes always fun, sometimes you need to tweek to get the desired print you are looking for - but thats why I like it even... See more

Rated 5 out of 5 stars

Excellent printer, but above all, fantastic support. I'm new to 3D printing: 10 months ago, I purchased a Kobra 3 Max Combo as my first 3D printer. At that time, I couldn't imagine there would be prob... See more


4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was helped super by the customer…

I was helped super by the customer service of Anycubic. I had a problem with the wiring of the Kobra 2 max. That was neatly solved by them. But then I had a problem that the print head did not fit properly on the printed circuit board. I was helped super by them again

18 February 2025
Unprompted review
Show reviews in all languages. (173 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look