Any Gas Service Reviews 

1,197
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is exceptionally simple to use, and engineers consistently arrive promptly while maintaining a polite, helpful, and tidy manner during their routine boiler services. People also truly appreciate the very competitive pricing alongside the thorough, clear explanations provided about all the maintenance work completed. However, some customers also noted occasional frustrations regarding unexpected scheduling changes, appointment delays, and last-minute communication issues. A few people mentioned encountering unhelpful or rude staff members when trying to resolve these appointment mix-ups over the phone.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the easy booking process, competitive prices,... See more

Staff

Users describe positive interactions with staff, frequently highlighting that engineers are punctual, polite,... See more

Booking process

Reviewers highlight great satisfaction with the booking process, frequently praising how easy it is to... See more

Price

Customers expressed great satisfaction regarding the price, frequently praising the competitive and... See more

Customer service

Reviewers express mixed feelings about customer service, with many praising polite and helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An engineer called Hassan came to service my boiler today . I am 85 and have had a few services but l have never had anyone as efficient as Hassan. He was friendly, polite and an extremely nice person... See more

Company replied

Rated 5 out of 5 stars

Raj rang 20 minutes before he arrived to say he was on his way & he turned up right on time, he introduced himself & put on blue shoe protectors as soon as he stepped through the door. Raj was extrem... See more

Company replied

Rated 5 out of 5 stars

Always a professional, friendly, helpful service. Been using Any Gas now for many years with no issues at all. Very competitive on costs. Easy to book and pay for services. Provide reminders when serv... See more

Company replied

Rated 5 out of 5 stars

Any gas gave us a 2 hour window for our service. The engineer rang to say he was on the way. He explained what was required in a professional manner. Once complete he said what he had found and le... See more

Company replied


Company details

  1. Central Heating Service
  2. also in
  3. Boiler supplier
  4. Gas company
  5. Gas engineer
  6. Gas installation service
  7. Heating service

Written by the company

If you’re looking for a reliable boiler service in East /West Midlands regions and Greater Manchester, you’ve come to the right place. Any Gas Service offers professional trusted boiler servicing to homeowners and landlords throughout Manchester and the surrounding areas. Our team of service engineers are highly experienced and fully qualified to carry out boiler services on all types of boilers, including Worchester Bosch, Ideal, Baxi, Vaillant and all other Boiler makes and models. We understand that your boiler is an essential part of your daily routine, which is why we offer flexible appointment times online to fit around your schedule. https://anygasservice.co.uk/ Book Now


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,197)

102 reviews in the last 12 months

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Rated 2 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience when speaking to the receptionist on the phone. She was extremely rude, and honestly one of the rudest people I have ever come across in a customer-facing role. The lack of basic courtesy and professionalism was shocking, and it's hard to understand how the company is allowing this to continue — it feels quite negligent. She definitely needs proper training on how to speak to customers.
That said, I would like to mention that Sahas did a good job and was polite and helpful, which I appreciated.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Adams Gas Brillant ⛽️!

Well what can we say ...
A Big Thank you to Rob & Harry .They serviced our boiler LPG and connected our gas hob.Really friendly and professional and very reasonably priced Would highly recommend.
Thanks Guys 😃 😀 .
Regards.
Mary & Gerald.
Dartmouth

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great all round servicing

On time, very friendly and efficient engineer, very reasonable price, ticked all the boxes for me, Any Gas are the best company for servicing boilers for me.

30 January 2026
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Sahas was really helpful

Sahas was really helpful, thoroughly explained the process. Serviced the boiler and fixed it.

27 January 2026
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Boiler service

The booking was easy, they sent a reminder and the gas engineer phoned to say he was on his he way, he was on time.
What can I say about the engineer he was very informative and professional. Not only that he made no mess whatsoever. The fitter was a credit to the company
I would highly recommend Any Gas Service and will definitely use them again.
John Donkersley

23 January 2026
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 1 out of 5 stars

2 hr time slot....

I know most reviews are positive and I have based on that to make a booking. However I have waited for 1hr 55min (that's the 2 hr scheduled time slot) when I got the call that the guy couldn't make it on time (of course I already knew that by then!)

Why wouldn't the engineer guy call me earlier to give me some idea? That way I wouldn't have waited like an idiot and have my own schedule rearranged.

Frustrating.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Polite

Polite, professional engineer! Highly recommend

9 January 2026
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 1 out of 5 stars

Stay clear

Got a text message on The day of the appointment to say they wouldn't be coming til the next day in the afternoon. Tried ringing the office multiple times with no answer. Finally got through to them after constantly trying for 3hours. The appointment was for a morning amd they said the engineer is coming today in the afternoon. The girl on the phone was extremely rude and wouldn't even apologise for the change In the appointment or even the false text message. Customer service at its finest. I would rather pay more for a company who values it's customers and keeps appointments

Your reply doesn't excuse your actions, lack of updating customers, the manor I which you talk to people or your shocking customer service

30 December 2025
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Thank you for taking the time to leave your feedback. We’re sorry to hear you were unhappy with your experience and would like to clarify what happened on the day.

Due to the extremely cold weather the UK is currently experiencing, our engineers were dealing with an unusually high number of high-priority breakdowns, which must be prioritised for safety reasons. As a result, our engineer initially attempted to move your boiler service to the following day. However, we were still able to attend on the same day, with the engineer arriving before 2pm, only slightly outside of the original 8am–1pm appointment window.

Regarding contact with our office, our phone lines clearly stated we was closed during the Christmas festive period. We operate with reduced (skeleton) staffing during the this period, and calls are picked up intermittently with callbacks made. We appreciate this can be frustrating and apologise for any inconvenience caused by delays in getting through.

We would also like to address the conduct during the call, where our staff member was subjected to aggressive behaviour. where you shouted throughout. While we understand frustration around appointment changes, we do not tolerate abusive or aggressive behaviour towards our team, who were doing their best to assist during an exceptionally busy period.
You were also offered a full refund or we could rearranged your appointment- however you insisted we visited.

We always aim to provide a reliable and professional service, particularly during extreme weather and holiday periods, and we regret that this experience did not meet your expectations. Moving forward, we wish you all the best in finding a provider that meets your needs and is comfortable accommodating this level of interaction.

Thank you again for your feedback.

Rated 5 out of 5 stars

Boiler service

Brilliant customer service
Sahas Singh is very good at communicating letting us know when he will be arriving very honest about the service would recommend any gas service to all will be using them again

5 January 2026
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Friendly service

Friendly service
Came on time rung before to say they where on the way I think that makes great service

2 January 2026
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 1 out of 5 stars

Had my boiler serviced 22nd Dec

Had my boiler serviced 22nd Dec, prior to service it was working. It started leaking immediately. I received the paperwork which had no remediations included as advice. I could not get hold of anyone over christmas and chased multiple times. Once I got a response they said the condensation pipe was brittle and had cracked, this wasnt flagged in the service report. They wouldn't even offer a refund or partial refund given the service paperwork was wrong. I could have saved myself £65 and not ended up with no heat or hot water over christmas.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Sahas was fantastic - going above and beyond to give us a good service. 5 star.

23 December 2025
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Sahas was a great guy

Sahas was a great guy, did a thorough job and gave some general maintenance advice.

19 December 2025
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Sahas Arora was amazing with his job

Sahas Arora was amazing with his job. Check everything and explain all in detail. Took his time with checking it throughly. Very professional and respectful, Sahas takes pride in his job and I would definitely book him again. Thank you very much

18 December 2025
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Excellent service provided by Sahas

Excellent service provided by Sahas Arora.

Really polite, excellent communication and very knowledgeable and informative.

Would highly recommend.

18 December 2025
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Really good service from Sahas

Really good service from Sahas.
Polite , approachable and knowledgable

Would recommend

17 December 2025
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

A very efficient and professional…

A very efficient and professional company. Good communication throughout and competitive prices. The engineer Sahas was friendly and knowledgeable and checked that I was happy with his work before he left. Will definitely be using this company again next year.

16 December 2025
Unprompted review
Any Gas Service logo

Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

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