I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyon... See more

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Company details
- #4 of 41 best companies in Energy supplier
- #18 of 124 best companies in Business-to-Business service
Written by the company
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Contact info
Join the UK's business energy champions
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Adjin has been very helpful making the…
Adjin has been very helpful making the transition from my old suppliers to you stress free. Thank you Adjin for your great customer service! 👏
First it was a pleasure to speak to…
First it was a pleasure to speak to someone without having to hold on for ages.The sales representative,Casey was friendly, precise and professional as she navigated me through the steps to swap my business electricity account to Octopus Energy which I must say at a better rate. Well done Octopus and Casey.
Brandon was a great help
Brandon was a great help, very patient given the technology was causing issues.
Very patient and help and sorted the issue.
I've had lots of positive experience…
I've had lots of positive experience with Octopus and this latest query was sorted out without hassle.
Great Service over the phone
Great Service over the phone! Super clear and informative helped switch over from the headache which is SSE! Member of staff had my new account and everything sorted in no time! 10 out of 10!
Fantastic help
Fantastic help, even waited for me on the phone while I served customers !
Very helpful customer service and quick…
Very helpful customer service and quick to answer too. Thank you.
Wonderful service from Armand
Wonderful service from Armand! The first time I've rung as a customer (as opposed to an aspiring customer) and the experience couldn't have been more different from the former supplier! She was extremely helpful and even rang me back when I was unable to locate some numbers required. Thank you!
TheThe sales advisor was absolutely fantastic. Friendly and hugely knowledgeable. sales advisor was absolutely…
The sales advisor was absolutely fantastic. Friendly and hugely knowledgeable.
So easy to contact by telephone and…
So easy to contact by telephone and discuss the matters I wanted to raise. All very quick and helpful. Really a good experience especially in these cold, technical times.
Excellent customer service
Excellent customer service
Well explained and welcoming
Vanessa was polite understanding and patient
WELL DONE JOSH
WELL DONE JOSH, SORTED EVERYTHING OUT FOR ME, VERY PATIENT AND EXPLAINED EVERYTHING.
RECEIVED EMAILS IMMEDIATELY AND GOT THROUGH TO OCTOPUS WITHIN MINUTES.
EXCELLENT CUSTOMER SERVICE!
A tricky question was answered
I spoke to Jak today to move our…
I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyond to help me with a query I'd raised a few times previously but gotten nowhere with and directed me to a third-party I'd need to speak with to resolve.
Steven
Mev on customer services was excellent and sorted my problem fast and efficiently, and wasn’t giving up till she had…. 10/10
Great Service at Octopus
Liv was so helpful in getting me to change over suppliers to business octopus. She answered every question and came out with a much better tariff than my current provider and as I already had a domestic supply with Octopus I got a nice bonus thrown in so am very happy to be with a good company.
Fast connection to customer services
Fast connection to customer services. I only waited a few minutes on the phone before Sunil answered. Sunil was very polite, helpful and patient.
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