Octopus Energy for Business Reviews 

Aneesa was extremely helpful in answering all my queries.

I have an issue with that has not been rest in almost 3 weeks! I have been placed on a business tariff when I have provided all the necessary documents including photos to show that neither the business or infact the building is no longer there as it has been demolished! It is simply a building plot waiting to be built on and we simply wanted to keep the meter live until we do this! Octopus Energy Business Dept is unable to understand this and their representative is keen to change me to a business tariff! Even the tariff sent information is void! Therefore, I am unable to make an informed decision .
We will probably have the meter removed until we build due to Octopus’ energy’s inability to resolve a simple glaringly obvious situation.
There is no business ; no building and there no meter usage as it is a building plot!

Whenever I call, the staff always help, no matter what the muddle or confusion is on our part.
Renata, was patient and understood the history causing the confusion and talked through everything to identify the simplest solutions, in a very positive way.
Just wish I could call Octopus to help with non- Octopus problems!

the advisor RADHIKA was the most pleasant and informative person I have ever dealt with in an Energy Supply Company. If this is the standard of OCTOPUS BUSINESS ENERGY I look forward to having an account with them

Mohammed was incredibly helpful and knowledgeable

Absolute pleasure to deal with and very honest, The representer i dealt with(Nicole) was amazing
Thank you

Armand very helpful in setting up my new cotracts

Ru was very helpful and answered my questions and supplied the information I needed… and I did not waste part of my day waiting on someone answering my call

Great experience with Tuf. Simple and straightforward and everything clearly explained.

Very prompt and informed service. Couldnt have been more helpful.

Very helpful, polite, nothing was too much and great customer service skills

Excellent, helpful, friendly customer service.

I would like to thank Renata! She helped us a lot, was very supportive, and really gave us a great impression of Octopus Energy. Thank you very much!

Adedotun was very helpful when dealing with our moving out query.

Thanks very much

The advisor was very helpful and efficient. She made switching to octopus energy very easy.

Lucy was really helpful and answered all my questions

Octopus are so easy to deal with. You ring them up and WOW…. they talk to you. If only all companies would learn this difficult customer satisfaction trick. Nobulelo Asanda was great and did what I wanted simply and efficiently.
Well done Octopus

Your representative sorted out my query. Very happy!

We've had a smart meter fitted yet I'm still asked, every month, to input the meter reading.
I get emails at random dates asking for meter readings. Why is the email not sent at the same time each month? When I click on the email link, I'm shown three options, two of which lead to the same place!
A simple, monthly job, has become confusing.