Great supplements I buy from other stores, this time I decided to order directly from AOR. Testing all the new vitamins & supplements at the moment, so far no side effects or anything bad to say. Than... See more
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See what reviewers are saying
I like your products very much but your online ordering is very frustrating. I can only delete subsriptions but can't add anything extra on to an order. My last order took me 2 hours over 4 days to d... See more
Company replied
I use several AOR products to help with my health issues which include fibromyalgia, irritable bladder, chronic fatigue syndrome. They are top notch. But, I have found the subscription process a b... See more
Company replied
I needed help setting up an account and the woman who helped me was very patient and courteous! Placed my order which I thought I had placed two weeks ago, so I needed my supplements yesterday, but p... See more
Company replied
Company details
Information provided by various external sources
AOR Canada offers premium natural health supplements that may help preventing, correcting, or improving your health needs.
Contact info
3900 – 12 Street NE Calgary, AB, T2E 8H9, Calgary , Canada
- 1-800-387-0177
- info@aor.ca
- aor.ca
3.7
Average
586 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advanced Orthomolecular Research
Hi Suzanne,
Thank you for sharing your feedback with us. Our priority is to deliver a great customer experience and we are ecstatic to meet that mark!
Reply from Advanced Orthomolecular Research
Hi Anne,
Thanks for your review. Our customer service team does indeed work hard for our customers, and we look forward to continuing to serve you!
My order arrived faster than expected
My order arrived faster than expected. I can't wait to see how much better I will feel taking it.
4 March 2022
Reply from Advanced Orthomolecular Research
Hi Lee-Anne,
Thank you for your feedback. Please let us know how you like your product!
Great product and service
2 March 2022
Reply from Advanced Orthomolecular Research
Hi Carol,
Thank you for the positive rating. We hope to see you again soon!
i love AOR 's Orthocore...have used it…
i love AOR 's Orthocore...have used it for many years...nice to buy it through co. and have it delivered.
28 February 2022
Reply from Advanced Orthomolecular Research
Hi Joy,
Thanks for your review. We look forward to continuing to serve you!
Great products!
28 February 2022
Reply from Advanced Orthomolecular Research
Hi Kareema,
Thanks for the 5 stars. We're happy you're happy!
Reply from Advanced Orthomolecular Research
Hi John,
Thank you for your feedback. We look forward to continuing to serve you!
Always Reliable
Efficient:; ensured I’d receive my order. Polite staff correspondence.
14 February 2022
Reply from Advanced Orthomolecular Research
Hi Ella,
Thank you for the 5-stars! Hope to see you again soon!
Reversed Osteoporosis!
Excellent product and service. Ortho Bone and Ortho Strontium Support II have amazingly helped me reverse my Osteoporosis! My recent follow-up bone density scan showed I went from medium risk of bone fracture to low!
11 February 2022
Reply from Advanced Orthomolecular Research
Hi Karen,
We're thrilled to hear these products are working so well for you! Thank you for taking the time to share with us, and we look forward to continuing to serve you.
love the products
7 February 2022
Reply from Advanced Orthomolecular Research
Hi Tamara,
Thank you for the positive rating – we’re happy that you’re happy!
Found what I wanted after I figured out…
Found what I wanted after I figured out how to avoid what the website wanted to sell. Signing in and placing order was fast and easy.
7 February 2022
Reply from Advanced Orthomolecular Research
Hi James,
Thanks for your review, and we're happy that our website was efficient for you to use. We recently launched a website feature helping customers find the products that best match their needs, which can be found at https://aor.ca/personalization/. Feel free to let us know if this streamlines your experience finding products!
AOR is the gold standard in quality…
AOR is the gold standard in quality products and excellent customer service. Brownie points for being Canadian.
2 February 2022
Reply from Advanced Orthomolecular Research
Hi Travis,
Thank you for your kind words. Our priority is to deliver a great customer experience and we are ecstatic that we met that mark! We hope to see you again soon.
Best supplements on the market
Best supplements on the market, from a company you can really trust.
Great online store and fast shipping.
1 February 2022
Reply from Advanced Orthomolecular Research
Hello,
Thanks again for taking the time to leave us your reviews, we appreciate it! We are very happy to hear about your positive experience with AOR and look forward to serving you again in the near future.
Highly recommended
1 February 2022
Reply from Advanced Orthomolecular Research
Hello Dr. Ormanczyk,
Thank you for the 5-stars! Hope to see you again soon!
A very pleasant experience.
I quickly found the item I need; was able to order it easily; I had a question which I asked in chat & received the accurate reply quickly. A very pleasant experience.
25 January 2022
Reply from Advanced Orthomolecular Research
Hi Joan,
Thank you for your kind words. We're happy to have our very knowledgeable product specialists as real people on our end of your chat! We look forward to seeing you again soon.
Reply from Advanced Orthomolecular Research
Hi Mare,
Thank you for your feedback. We look forward to continuing to serve you!
We have been ordering directly from AOR…
We have been ordering directly from AOR for a couple years now!
We were originally introduced to AOR by our acupuncturist serval years back!
We have been very happy with the products we are using.
The products are top quality and shipping and service is exceptional!
Thank you
21 January 2022
Reply from Advanced Orthomolecular Research
Hi Connie,
We appreciate your thoughtful review and are happy to hear you’re satisfied with your experience. We look forward to continuing to serve you.
You make the best products but Your website isn’t easy to use: was super slow and not…
Your website was super slow and not intuitive. Also I wanted to ship to the US. Is this not possible?
19 January 2022
Reply from Advanced Orthomolecular Research
Hi Ms.Crompton,
Thanks for taking the time to provide your feedback. We're sorry to hear about the problems you experienced with our website, and are working on a new website as we speak.
We're happy to offer shipping to the US through our American website, found at www.aor.us. Please let us know how your next shopping experience with us goes!
Naturally sourced supplements
I find their naturally sourced supplements effective and affordable. Products are backed by research.
17 January 2022
Reply from Advanced Orthomolecular Research
Hi Jaffy,
Thank you for the 5-stars! Hope to see you again soon!
I placed my order
I placed my order, got a confirmation and the package arrived quickly. Seamless process!
16 January 2022
Reply from Advanced Orthomolecular Research
Hi Jan,
Thank you for the positive rating – we’re happy that you’re happy!
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