Advanced Orthomolecular Research Reviews 586

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Great supplements I buy from other stores, this time I decided to order directly from AOR. Testing all the new vitamins & supplements at the moment, so far no side effects or anything bad to say. Than... See more

Rated 2 out of 5 stars

I like your products very much but your online ordering is very frustrating. I can only delete subsriptions but can't add anything extra on to an order. My last order took me 2 hours over 4 days to d... See more

Company replied

Rated 4 out of 5 stars

I use several AOR products to help with my health issues which include fibromyalgia, irritable bladder, chronic fatigue syndrome. They are top notch. But, I have found the subscription process a b... See more

Company replied

Rated 5 out of 5 stars

I needed help setting up an account and the woman who helped me was very patient and courteous! Placed my order which I thought I had placed two weeks ago, so I needed my supplements yesterday, but p... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

AOR Canada offers premium natural health supplements that may help preventing, correcting, or improving your health needs.


Contact info

3.7

Average

TrustScore 3.5 out of 5

586 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Ease of placing an order on line

I was frustrated by the slowness of your website to confirm my order. After 30 minutes, and no confirmation, I shut down to get on with life.
Next day, an email advised I still had an order in my basket.
Tried again. No improvement.
Patience running out but I decided to call customer service. Fortunately, the situation was resolved quickly and efficiently. I would not have been amenable to bring asked to go back and try again, as a customer.
Thank you to your customer service reps who obviously get it!

13 April 2023
Rated 5 out of 5 stars

Quality supplements

Great supplements I buy from other stores, this time I decided to order directly from AOR. Testing all the new vitamins & supplements at the moment, so far no side effects or anything bad to say. Thank you for existing & providing a great option for our better health. I find your products to be very competitive.

5 April 2023
Rated 5 out of 5 stars

AOR has been amazing

AOR has been amazing. I had no problem cancelling an order when I needed to. The products come quickly. The last thing I will say is that I have done ALOT of research on the methylation tests out there, and I chose the “my blueprint” test from AOR. After speaking with the geneticist directly I was convinced this is the best test available and the price was also the best in comparison. AOR has been amazing!

29 March 2023
Rated 1 out of 5 stars

Website security concerns

The website is poor and I am concerned about security. When an order is placed the summary page appears but it also signs me out of the website. How can it display my order if I am not signed in? How can I actually sign out?

24 March 2023
Rated 5 out of 5 stars

Very fast service & delivery.

I have bought a few AOR brand items and I really liked the product. This time I ordered directly from their site and I was extremely impressed with the time it took to get my order. Within minutes of me placing my order I received am email saying my stuff was getting ready and a few hours later another email saying it was ready to be shipped. I received the items the following morning.
Very impressed with how quickly I got my stuff!

23 March 2023
Rated 1 out of 5 stars

Twice now

Twice now, I went into my account to make changes to a suppliment subscription…. when I’ve made my changes, the system requires me to set a date for this scheduled order to begin ! I cannot imput the curant days date - you web system REQUIRES A FUTURE DATE ! Both times, I chose the next day ! But when this is procesed, I end up recieving TWO ORDERS !!!! One for the actual day I made the changes AND the SECOUND ORDER, the FUTURE date I was made to choose (the next day) !!!!

And today (the secound time this is happening), the order I’m being sent (processed today) is SOMEHOW before I added the secound product to my subscription !!!!!! So I’m being charged the $10 shipping charge !!!
But I try to always go over the minimum to qualify for free shipping !!!
As I did today, in making this subscription for the PCOS suppliment & the B complete ultra, once a month, STARTING TOMORROW March 24th
/ W FREE SHIPPING !!!!!

You have quite a glich in your system !

23 March 2023

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