Great supplements I buy from other stores, this time I decided to order directly from AOR. Testing all the new vitamins & supplements at the moment, so far no side effects or anything bad to say. Than... See more
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See what reviewers are saying
I like your products very much but your online ordering is very frustrating. I can only delete subsriptions but can't add anything extra on to an order. My last order took me 2 hours over 4 days to d... See more
Company replied
I use several AOR products to help with my health issues which include fibromyalgia, irritable bladder, chronic fatigue syndrome. They are top notch. But, I have found the subscription process a b... See more
Company replied
I needed help setting up an account and the woman who helped me was very patient and courteous! Placed my order which I thought I had placed two weeks ago, so I needed my supplements yesterday, but p... See more
Company replied
Company details
Information provided by various external sources
AOR Canada offers premium natural health supplements that may help preventing, correcting, or improving your health needs.
Contact info
3900 – 12 Street NE Calgary, AB, T2E 8H9, Calgary , Canada
- 1-800-387-0177
- info@aor.ca
- aor.ca
3.7
Average
586 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
LaShauna MacKay provided excellent
LaShauna MacKay provided excellent, friendly and professional service. Very personable and helpful.
7 February 2023
AOR has an excellent webpage
AOR has an excellent webpage. The products that you search for are easily found. The product information is excellent and easy to understand. Ordering was quick and easy.
6 February 2023
Reply from Advanced Orthomolecular Research
Hi JB,
Thank you for your kind words. We are very happy to hear about your positive experience with AOR and look forward to serving you again in the near future.
Love everything about this product
Love everything about this product. Even the price is fair
6 February 2023
Reply from Advanced Orthomolecular Research
Hi Cheryl,
Thank you for the positive rating – we’re happy that you’re happy!
Reply from Advanced Orthomolecular Research
Hi Irma,
Thank you for the 5-stars! Hope to see you again soon!
AOR as all the products I need to feel…
AOR as all the products I need to feel healthy and treat my fibromyalgia. It's gluten free which is good because I'm allergic to wheat. It's also vegan Which is good because I can't digest animal protein. Service and delivery is great. I don't worry about my order. Thank you AOR.
30 January 2023
Reply from Advanced Orthomolecular Research
Hi Francine,
We appreciate your thoughtful review and are happy to hear you’re satisfied with your experience. We look forward to continuing to serve you.
Reply from Advanced Orthomolecular Research
Hi Rob,
Thank you for the positive rating – we’re happy that you’re happy!
I didn't like that when I hit the back…
I didn't like that when I hit the back button in the browser, it would take me back to the homepage rather than the last page I was viewing on the website. It makes it hard to browse products as I am constantly needing to navigate back through the menu to the products I was looking at.
24 January 2023
Reply from Advanced Orthomolecular Research
Hi Adriana,
We appreciate you taking the time to leave your review. We value our customers’ experiences and will consider this feedback as we continually work on improving. Please let us know how your next experience with us goes!
Reply from Advanced Orthomolecular Research
Hi ,
Thank you for the 5-stars! Hope to see you again soon!
Efficient and dependable products and delivery
Order fulfillment and shipping was fast and accurate. AOR products are high quality and reliable. Discounts make a big difference.
20 January 2023
Reply from Advanced Orthomolecular Research
We appreciate your thoughtful review and are happy to hear you’re satisfied with your experience. We look forward to continuing to serve you.
They make a high quality product
19 January 2023
Reply from Advanced Orthomolecular Research
Hi James,
Thank you for the 5-stars! Hope to see you again soon!
Reply from Advanced Orthomolecular Research
Hi Maria,
Thank you for your feedback. We look forward to continuing to serve you!
Very efficient website and quick…
Very efficient website and quick delivery of products. Good quality supplements which have helped me immeasurably.
18 January 2023
Reply from Advanced Orthomolecular Research
Hi Judy,
Thank you for sharing your feedback with us. Our priority is to deliver a great customer experience and we are ecstatic that we met that mark!
Reply from Advanced Orthomolecular Research
Hi Trudene,
Thank you for the positive rating – we’re happy that you’re happy!
Delivery vetted ahead of time
AOR customer support was willing to make the extra phone calls to confirm that FedEx would deliver to a Canada Post postal outlet so I could pick up my parcel after-hours and allow the order to go ahead.
17 January 2023
Reply from Advanced Orthomolecular Research
Hi Andrew,
Thank you for your kind words. We are very happy to hear about your positive experience with AOR and look forward to serving you again in the near future.
Uncomplicated to place an order
Uncomplicated to place an order. Easy to contact if there is a concern, as well they were rather quick and diligent to follow through/complete order/ship.
3 January 2023
Reply from Advanced Orthomolecular Research
Hi Rebecca,
Thank you for your kind words. We are very happy to hear about your positive experience with AOR and look forward to serving you again in the near future.
Reply from Advanced Orthomolecular Research
Hi Chico,
I already know your quality and now I…
I already know your quality and now I also know shipping and delivery is very timely.
5 January 2023
Reply from Advanced Orthomolecular Research
Thank you for the 5-stars! Hope to see you again soon!
I like the AOR products however their…
I like the AOR products however their website is too slow.
3 January 2023
Reply from Advanced Orthomolecular Research
Hi Seda,
We appreciate you taking the time to leave your review. We value our customers’ experiences and will consider this feedback as we continually work on improving. Please let us know how your next experience with us goes!
Reply from Advanced Orthomolecular Research
Hi Cameron,
Thank you for your kind words. We are very happy to hear about your positive experience with AOR and look forward to serving you again in the near future.
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