Was extremely easy to follow your website. Locating things I might be interested in with great prices usually followed by a coupon ( wow ). Shipping was prompt and product safely delivered. I will co... See more
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I bought a massage armchair and I loved it so much, I bought another one. The chairs are exactly what I was looking for, firm but comfortable, the right colour for me, and just wonderful. And not only... See more
Order processing and shipment tracking were all good. Installation instructions were confusing. A video would have been helpful. I like the idea of adding more sections as the plant grows.
First time using Aosom CA. The order was easy to submit. Once submited I received emails with the the status of the shipment along with tracking info. It was stated when the shipment was going to a... See more
Company details
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Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!
Contact info
Finch Avenue East 5590, M1B 1T1, Toronto, United States
- aosom.ca
4.5
Excellent
8k reviews
Asks customers to review
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Fast delivery,easy to track and order…
Fast delivery,easy to track and order was packed properly. Will order again.
2 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the delivery service.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
ordered my 3rd raised garden bed
ordered my 3rd raised garden bed. so satisfied with the product and the delivery time.
3 June 2026
Advertising Misrepresentation
product delivered was not what was shown in picture on product description -- total misrepresentation!
Will never purchase from this company again!
2 June 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers.
Thank you for your great patience in this matter, we are very happy that we were able to achieve a resolution with you this time
We will further modify our product and instruction based on your suggestions to give customers a better experience.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you for choosing Aosom.
I HAVE PATIO FENCED ON THREE SIDES
I HAVE PATIO FENCED ON THREE SIDES. I AM USING THREE SECTIONS OF AOSOM FENCE WITH THE GATE TO SECURE THE FOURTH SIDE.
3 June 2026
First time using Aosom CA.
First time using Aosom CA.
The order was easy to submit. Once submited I received emails with the the status of the shipment along with tracking info.
It was stated when the shipment was going to arrive at our house and it did not dissapoint.
Thank You
3 June 2026
Replacement canopy disappointing
The replacement canopy for our 10 by 10 gazebo is very disappointing.
It is no where as snug as the original canopy, thus allowing water to pool around the edges and putting added strain on the canopy overall. Also, the velcro straps around the edges are not reinforced like the original clips and impede the use of the curtains. The corners of the original had clips making them tight and the laces on the replacement cannot be tightened as much.
Overall, very disappointing.
26 May 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
After reviewing our product listing, we would like to kindly clarify that the description and specifications provided are accurate as shown on the product page. It seems there may be a misunderstanding.
We sincerely apologize if the listing was not as clear as it should have been and will ensure to pass on your feedback to the relevant department for further action.
Thank you for choosing Aosom.
Quick free delivery
Quick free delivery. No prolonged delivery delays and ongoing email excuses for delays I've experienced with other companies. You set a date and honored it👍👍
3 June 2026
The greenhouse arrived in a reasonable…
The greenhouse arrived in a reasonable time frame. The box was quite damaged at one end and I was concerned that the contents would also be damaged. I was unable to unpack it right away until I got my old greenhouse dismantled. Today I opened the box, nothing appears to be damaged. I will say the material of this item is not as thick and sturdy as my previous one. I’m hopeful it will functional and not disappointing when I set it up next spring.
25 May 2026
Nice Flexible Chair
Easy ordering, quick delivery, well packaged. Instruction are clear. Esthetically pleasing chair and comfortable. Like the design...variable fold back..saves space. Cushions are a bit disappointing.. not much there and foot stool has one leg shorter than the others so wobbles.
3 June 2026
Great customer service
The customer service was amazing and quick to respond. A part was damaged and they quickly sent out a new one at no charge!
27 May 2026
Great company
This is not the first time that I have dealt with Aosom , I’ve bought several Outsunny products first through Amazon and this time I came straight to their own site. Always happy with the quality of their product always happy with the level of customer service. I will be happy to be a loyal customer and refer out to anybody who’s interested in what they offer
3 June 2026
Product was as it said online!
Product was as it said online. Got herr white quickly and very well made. Easy to put together too!
3 June 2026
Great product
Great product. Excellent service in shipping and delivery. Item arrived earlier than expected. Sturdy and great quality.
2 June 2026
It was easy to order and quick delivery
It was easy to order and quick for delivery. The dog cage quality is amazing! Would buy again! No issues at all!
27 May 2026
Fantastic Canadian Products
Great to find what I wanted from a Canadian company. The range of variations for a small greenhouse was fantastic and it shipped quickly and safely. Just what we needed.
2 June 2026
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