Apartment list sent a invoice to my apartments for a apartment that they did not help me find. I found my apartment through FindMyNextApartment. Apartment list sent a invoice to get paid for finding t... See more
Company replied
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Apartment list sent a invoice to my apartments for a apartment that they did not help me find. I found my apartment through FindMyNextApartment. Apartment list sent a invoice to get paid for finding t... See more
Company replied
I think it’s a great concept but I REALLY don't like that they sent viewing requests through to apartment buildings that I liked. I had ZERO knowledge that that is what they do. Now all these places... See more
Company replied
We got multiple emails from Taylor that there were units available at this apartment complex and listed times available. We tried calling the apt complex and finally went over there, there were no uni... See more
Company replied
Pros: found legitimate rentals that met my criteria Cons: Relentlessly spammed me with emails suggesting apartments which have obvious dealbreakers: way above my budget, or banning pets. Criteria... See more
Company replied
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it! To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
575 Market Street, Suite 721, 94105, San Francisco, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 month
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Requires you to make an account in order to view apartment listings, but doesn’t inform you of this requirement until you have already completed a time consuming survey. Total scumbag behavior, would never use their service on principle.
To your reply: you did not in fact ask for my information up front, you waited until I had already completed a time consuming survey, as I noted in my review. Don’t lie about the way your service works.

Reply from Apartment List
This is the single worst apartment hunt site I have ever had the displeasure of using. You set a max price of $1600/month? F*** you, here's 50 results for $2k. Check some amenities? Great, now you went from 700 results to 750 for some god damn reason. If an apartment doesn't fit some specific criteria that you set, they'll still show it to you and there's no way to turn that off.
Single most useless piece of sh!t website ever. Use Apartments.com or Zillow or RentCafe or something.

Reply from Apartment List
I did take a second look at The Alexander then read reviews on Yelp – an unheard of 17 one stars out of 36. Clearly, a narrow escape from a nightmarish life of cockroaches – mold - unruly kids – double the number of residents allowed in apartments – broken security gates – landlord jacks up fees w/ no recourse – and many more horrors.
Needless to say, apartment list.com has lost all credibility. Moreover, I already had found and discarded all of the apartments except one that apartmentlist.com recommended. What a sham. Please remove my email address from your records.
Following is my edit after apartmentlist.com replied to my review. Note that I appreciate apartmentlist.com's courteous reply to my review including their explanation and considerate offer to delete my account. Perhaps my review will encourage enhanced vetting of entities upon which apartmentlist.com relies for its recommendations.

Reply from Apartment List
Not sure why everything is so goddamn expensive exclusively on this website. Don't even bother looking for housing here if you are looking for a better deal, every single listing on here is atleast a thousand dollars more than any comparable listings I've seen on other services in the same area. Seems like they are raising the price that the landlord gave them to collect a finders fee, completely disingenuous

Reply from Apartment List
Asks way too many personal questions then gives no results unless you verify personal information. This site is nothing more than a data mining scam. Stay away.

Reply from Apartment List
Booked an apartment in manila on the 2 Feb for 4 days through booking com paid 414 euro u was supposed to be a 2 bedroom apartment and two bathrooms all it was one Room owner refused to meet me there was also a pet fee thrown in of 1500 peso don't know what that was all about left next morning went somewhere else this was a total scam was offered something next morning which I refused 185 euros has been paid in to my account since 5 j still out of pocket 250 euro the apartment has since been of website n my problem is with booking com have had no satisfaction have written to them recently as it almost impossible to contact them have it designed that way ps don't book apartment with booking com if anything goes wrong they won't refund
Complete scam --- runs personal questions and instead of showing available apartments, asks for more personal data. It's almost impossible to screw up looking for apartments, but this group found a way to demand data, more data and then add no value while wasting my time.

Reply from Apartment List
Lots of great properties, but you will be massively spammed. Use other sites.

Reply from Apartment List
I moved to a new city and didn't know where to look for an apartment. This site asked me questions about my preferences and matched with a better suited places. I wish they had more listings to match my needs with.

Reply from Apartment List
If your PMs read this, your onboarding flow was one of the worst I've ever experienced. I answered 15+ questions about what I was looking for, then was forced to give a fake phone number, then had to click through a demo how to use your product that I couldn't skip. I still haven't gotten any value from clicking on your ad and am going elsewhere. There are 20 other competitive products I could use - try providing users some value by showing apartments instead of showing off every feature you've shipped in the last year

Reply from Apartment List
Unlike other sites, it doesn't seem to discount renters seeking the cheapest of places, and genuinely helps all income ranges for free, from a renter's perspective. The ONLY thing I think it could possibly do better is to not let the Avail platform (company) to so easily solicit apartmentlist users, because Avail's security of the data it asks for before a property's "manager" will even interact with a potential renter is dubious. If apartmentlist were smart, it would offer the same service as Avail while guaranteeing users that their personal info be kept in a sort of "escrow" from property "managers" until and unless said managers and their postings are vetted as legitimate AND create a "rentability" scale for potential renters that property managers can trust so that renters' personal informations do not HAVE to be disclosed to anyone but the secure site that apartmentlist guarantees renters to maintain.

Reply from Apartment List
This site just wants your information to sell to apartment companies. I signed up (because I had to after their questionnaire to see my results) and then I was suddenly bombarded with emails and texts from apartment companies that I never reached out to.

Reply from Apartment List
I’m still waiting answer from an apartment they doing a back ground check. Thanks for you guys help!
Need to focus on affordable housing. It's frustrating when you have a sight that only deals with unethical rents for housing it makes the customer's stress level rise. It needs to be more working class friendly instead of super rich friendly.

Reply from Apartment List
I do like the updates, but they’ve started showing me apartments that are definitely out of my price range.
Thanks to the company for responding. I now Thumbs down the suggestion and they are going away.

Reply from Apartment List
Very helpful! Constantly sending me notifications on apts available, that I like.

Reply from Apartment List
They always have all the information needed to make a decision

Reply from Apartment List
I like the notification process helps tremendously

Reply from Apartment List
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