Aperion Audio Reviews 1,095

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, with many highlighting the impressive sound performance and robust build. The customer service is frequently described as phenomenal, with staff members being knowledgeable, helpful, and dedicated to ensuring a positive shopping experience. People appreciate the personalized attention and the willingness of the team to go the extra mile. However, some customers reported issues with the aerodynamic design of certain speaker grilles, leading to noisy, slapping sounds, particularly with deep bass music. Additionally, a few people experienced a cord with major feedback, suggesting a potential quality concern.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Quality

People report positive experiences with quality, praising the excellent build and material quality of... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently find the staff to be helpful and knowledgeable. Many reviewers praised specific staff... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the setup to be a breeze,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oliver and Colin once again had great recommendations although they never pushed any sale. I believe this is my 3rd set of speakers I’ve gotten from you and all have gotten progressively better. From... See more

Rated 5 out of 5 stars

I’m extremely happy with their customer service. Every time I have a question, they are always there to help and give me the answer. Their super tweeters works amazingly good. It gives my system an ex... See more

Rated 5 out of 5 stars

Your personnel are knowledgeable, friendly and willing to do what it takes to make your shopping experience a comfortable one. As this was my first time buying speakers online I was a little nervous n... See more

Rated 5 out of 5 stars

I emailed Collin about a front stand that had come off of one of my speakers that are now discontinued. Even though Aperion no longer makes them, Collin searched the warehouse, found, and sent along t... See more


Company details

  1. Hi-fi shop
  2. Electronics store

Written by the company

We're Aperion Audio - an Internet Direct Speaker Company with award-winning products, and the BEST customer support available! We offer fast and free* shipping, comprehensive lifetime customer support, in-home auditions, an industry-best warranty, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

SUPER TWEETER I'M LOVIN' THIS

LAST WEEK I'VE PURCHASED THE SUPER TWEETER OPEN BOX. I'M LISTENING A PAIR OF THE T65 TOWER PSB SPEAKERS ALTHOUGH THEY SOUND TERRIFIC I BELIEVE THEY NEEDED TO ME A LITTLE MORE HELP IN THE MIDRANGE AREA AND IT IS ADVERTISED WHAT THEY SAY IT CAN DO IT VERY EASY TO MAKE ADJUSTMENTS TO YOUR LIKENING VERY NICE ADDITION TO MY SYSTEM

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service which is…

Excellent customer service which is becoming rare these days. They have always responded to my emails. And the responses are always pleasant. They did a special favor for me, which I will not outline here, because I do not want other people making the same request from them. But, it was really nice of them. I currently do not need new speakers, but if I did, I would strongly consider purchasing from Aperion Audio. This is a company you want to do business with.

4 September 2024
Rated 5 out of 5 stars

Everything about the speakers alludes…

Everything about the speakers alludes to quality. The packing is almost as impressive as the speakers themselves. The outer boxes were pretty beat up but the double boxing and exceptional foam inserts get everything in perfect condition. The speakers have perfect balance of warmth and detail without ever being fatiguing to list to. Bass output is outstanding, a nice balance of old school bookshelves and precision towers. Extremely pleased with the purchase.

2 August 2024
Rated 5 out of 5 stars

The product is good

I am from India, after buying this it got repair while playing, but it was replaced easily by the company, i request the company R&D to look into this issue so that others won't face this issue, otherwise the product is good, so i give 4 stars.

29 July 2024
Rated 4 out of 5 stars

You are fabulous

You are fabulous. I’m just attempting to return equipment and buy something much more expensive, it hasn’t gone well. A lot my poor communication skills probably. I’m way over thirty days. Back surgery made it impossible for me to be able to even lift the speakers. I certainly couldn’t have repacked them. But I finally can now. I’m counting on your empathy, I promise this is all true. And the time frame is really pushing now. I’m not sure you can make an exception like I’m requesting now. I just want to trade my three Novus for the Verus cherry. I know there’s restock fees. I’d be SO grateful. I’ll call tomorrow

23 June 2024
Rated 5 out of 5 stars

I Was Looking For Quality Passive Speakers

I spent a few days researching passive speakers and settled on a pair from Aperion Audio. I'm still breaking them in, but I'm really enjoying them so far. I am using them for vinyl records and CDs. It's clear the company puts a lot of thought into their speaker designs and how they pack them for shipment.

19 July 2024
Rated 5 out of 5 stars

Speakers were delivered early

Speakers were delivered early! Look superb! Definitely expand the sound stage in my very imperfect listening area! Currently in the process of breaking them in! Love Them!

5 July 2024
Rated 5 out of 5 stars

bought a new subwoofer to replace the…

bought a new subwoofer to replace the other one which I blew out. The new one is 500 watts as opposed to 150 watts and works great. I may have to tweak the settings on my receiver but so far it's great and compliments the Aperian bookshelf speaker system I bought in 2009.

8 July 2024
Rated 5 out of 5 stars

I am a returning customer

I am a returning customer. I bought an 8" subwoofer about 14 years ago. Time to upgrade, so I just bought a 10" subwoofer to replace it. I chose Aperion for the replacement because of the very positive experience with the first subwoofer. The new one has some improvements, such as the addition of standby mode. It also produces most excellent room-filling sound. No complaints from the neighbors. Yet.

28 June 2024
Rated 3 out of 5 stars

I first purchased the super tweeter and…

I first purchased the super tweeter and love it than the two channels amp amazing, cables not so goof first set on two of the end did not screw in right so I bought a second cable for my woofer same problem one of the end connecter was to hard to screw , I was not going to do a review about it but I guess this will help to check product before delivery, I’m still a fan of your products , thnks

13 June 2024
Rated 5 out of 5 stars

It was perfect timing with the Aperion…

It was perfect timing with the Aperion Audio Team. Collin sold me two pairs of Sanus 34 speaker stands at a great price, as they were used at a convention. Communication was awesome. They arrived in perfect condition and were put to great use!

20 June 2024

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