Apex Insurance Brokers Reviews 

5
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5)

4 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and friendly

We have been with the same Insurance Broker for 23 years having built a relationship with our contact. They have since left the business and with this change and increasing premiums year on year we decided it would be a suitable time to go out of our comfort zone and see what other Brokers could offer. Simon from Apex Insurance called us 6 weeks before renewal to introduce Apex and to see if they could offer better terms. We agreed to get the information to him. After several weeks we had not and Simon gave a call to prompt. He was never pushy but keen for us to give Apex a chance. A week before renewal, we sent the information to Simon who responded promptly to say his colleague Al Jabber would be in contact. Al called to introduce himself and we talked through what we do as a business, so he knew who to approach on the market. At this stage we had not received final renewal terms from our broker, so Al was unaware of anything other than what we needed as a business. Within 3 days, he had secured better terms and around a 3k saving on our annual premium. Al, Simon and the team have been approachable, friendly and professional. This gave us the confidence to place our PI and vehicle fleet insurance with Apex.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional Insurance Requirements

We had to obtain last minute quotes for complicated Professional Indemnity insurance and Amy at Apex came up with not only competitive costs but also appropriate cover and terms for our requirements. An efficient and responsive service experience and would recommend Amy and her Team who we will definitely be staying with for our other EL and Public Liability renewals when due.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I have been dealing with Apex in respect of my Company Professional Indemnity Insurance for the past 5 years, and the service provided has been absolutely fantastic. Especially from Jake Leat, who responds quickly and accurately to emails and phone calls.

Apex Insurance is highly recommended.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND: amazing, professional, accurate and quick

I have used the same PI Broker for over 12 years and habitually accepted the ever increasing premiums presented to us for our PI. Thankfully Apex insurance made contact with our firm 3 days before our policy expired. I dealt with Amy Price at Apex, who I spoke with at 11am in the morning. She promised that she would have terms by COB that day (my old Broker took 3 weeks). Amy sent terms across to me at 16:38pm the same day. More importantly they saved me over £3000 in annual premiums and managed to lock into that price for 18 months. Amy was brilliant, communicated constantly, provided accurate and honest information and did exactly what she bolded stated she would do. AMAZING service and highly recommend.

1 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look