Apex Learning Reviews 501

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting their quick responses and willingness to assist with any questions or issues. Many people found the courses enjoyable, well-structured, and easy to follow, appreciating the flexibility to learn at their own pace. The overall service and user experience are frequently highlighted as excellent, with many consumers feeling they gained valuable knowledge and skills. However, some customers expressed dissatisfaction with certain aspects of the product, particularly regarding course content being Americanized and not always suitable for UK contexts. There were also occasional reports of difficulties with certificate issuance and slow customer support responses, though these issues were often resolved quickly by staff members. A few people also mentioned that some course materials were outdated or lacked sufficient detail.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the courses for being... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness and efficiency.... See more

Product

Reviewers highlight ambiguous aspects of the product. While some consumers appreciate the variety of courses,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness and... See more

Service

Users describe positive interactions with service. Many customers highlight the prompt and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tons of courses on a wide range of subjects, mostly fully accredited and ab le to be added to your LinkedIn profile. Very good for either adding to employment personnel file or for learning new skill... See more

Company replied

Rated 5 out of 5 stars

I've thoroughly enjoyed the art therapy course provided by Apex Learning. Whilst being able to access learning around my busy schedule, I found the modules highly engaging and informative. I have lear... See more

Company replied

Rated 5 out of 5 stars

Excellent course! The main advantage for me was the ability to download the lessons in PDF format. This allows me to translate texts and learn without a language barrier. The material is presented cle... See more

Company replied

Rated 5 out of 5 stars

The course comes in understandable language, even for young students wanting to aim as high as they can in such a level. As a young adult myself, I feel as though these courses should be cheaper and m... See more

Company replied


Company details

  1. Education Centre
  2. Educational institution
  3. Training Centre

Written by the company

Apex Learning provides online education to the learners and facilitates educators' work and contributes to professional development. We offer innovative pedagogical resources and training in a planned, updated, and oriented way. At Apex Learning we share the goal of millions of people to make the world better and we are aware that, as a company, our actions have a great influence on society. For this reason, at Apex Learning we actively evolve to bring knowledge to everyone, through technology, based on efficiency, quality, credibility and innovation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy paced

Easy paced and manageable

21 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Amanda,

Thank you for your feedback. We are pleased to know that you found the course easy to follow and well paced. Creating a manageable and supportive learning experience is important to us, and it is great to hear this reflected in your journey.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Excellent course

Excellent course, easy to navigate

20 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Sovereign,

Thank you for sharing your feedback. We are delighted to hear that you found the course excellent and easy to navigate. It is great to know that the structure and design supported your learning experience so well.

Best Regards,
Apex Learning Team

Rated 3 out of 5 stars

Fantastic platform for online learning

20 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Jasmine,

We truly appreciate you taking a moment to share your experience. It is wonderful to hear that you consider our platform a great place for online learning. We are committed to providing a reliable and engaging environment for all learners, and your feedback means a lot to us.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

My experience while on the course is…

My experience while on the course is worthwhile

18 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Oluwasegun,

Thank you for sharing your experience with us. We are glad to know that you found your time on the course worthwhile. It is encouraging to hear that the content and structure added value to your learning journey.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Good experience platform for better learning

It was quiet a good experience to learn about new methods and techniques to deal with different disabilities and challenges to overcome,along with teaching phonics with high version for a qualitative learning. Thank you so much.

18 April 2026
Unprompted review
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Reply from Apex Learning

Dear Meera,

Thank you for sharing such a detailed reflection on your experience. We are pleased to hear that the course helped you explore new methods and techniques for supporting different disabilities and challenges, as well as enhancing your approach to teaching phonics. It is rewarding to know that the content contributed to a more meaningful and effective learning journey for you.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Thanks

Thanks, Johnny Shaw, for your excellent service!

18 April 2026
Unprompted review
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Reply from Apex Learning

Dear Anne,

Thank you for your kind words. We are delighted to hear that you had a positive experience with Johnny Shaw and that his service made a strong impression. We will be sure to pass along your appreciation to him.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

I’m really grateful for Logan's…

I’m really grateful for Logan's support. He took the time to understand my situation, guided me step by step, and made everything easy to follow. His communication was excellent and his guidance made a big difference. Thank you Logan.

17 April 2026
Unprompted review
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Reply from Apex Learning

Dear Maliha,

Thank you for sharing your experience with us. We are very pleased to hear that Logan was able to support you so effectively and provide clear guidance throughout your journey. It is great to know his communication and dedication made a meaningful difference for you. We will be sure to pass on your kind words.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

Very good course but having trouble…

Very good course but having trouble marking the course as complete and then obtaining my certificate. I seem to be stuck in some sort of loop and customer support are not replying. Hopefully things will improve soon.

10 April 2026
Unprompted review
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Reply from Apex Learning

Dear TIM,

Thank you for your feedback. We are pleased to hear that you found the course very good, though we are sorry to learn about the difficulties you have experienced when trying to complete it and access your certificate. Could you please email us your order ID at - info@apexlearning.org.uk

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

I was struggling to find the way to pay…

I was struggling to find the way to pay for certification, after a long wait Johnny Shaw solved the meter in seconds..thank you Johnny

14 April 2026
Unprompted review
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Reply from Apex Learning

Dear Zebu,

Thank you for sharing your experience. We understand how frustrating it can be when navigating the certification process, and we are glad to hear that Johnny Shaw was able to quickly resolve the issue for you. It is great to know his support made things easier in the end, and we will be sure to pass along your thanks.

Best Regards,
Apex Learning Team

Rated 1 out of 5 stars

Lack of transparency so be careful

Lack of transparency so be careful. I have asked them many times about the trial period refund policy and got no reply. They don't answer the phone either. Only time will tell if this is good or not

14 April 2026
Unprompted review
Rated 5 out of 5 stars

It was a great experience

It was a great experience. The course was very informative.

14 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Anamta,

Thank you for your kind feedback. We are glad to hear that you had a great experience and found the course informative. It is rewarding to know the content supported your learning in a meaningful way.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

This course is easy to use

This course is easy to use, clear instructions on how to access the course and you can do it at your own pace. Each module also tells you how long it takes. The website is easy to navigate. will do more courses.

13 April 2026
Unprompted review
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Reply from Apex Learning

Dear Mrs. Lisa,

Thank you for your detailed feedback. We are glad to hear that you found the course easy to use, with clear instructions and a structure that supports learning at your own pace. It is great to know that the module timings and navigation added to your experience, and we look forward to supporting you in more courses ahead.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Power BI course

I really enjoyed the content of the course. I learnt a lot from it; the structure and the easy way to understand made it really beneficial. I would highly recommend it to everyone who wants to learn Power BI.

13 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Monika,

Thank you for sharing your experience. We are delighted to hear that you enjoyed the course content and found it easy to follow and well structured. It is great to know that you gained valuable knowledge and would recommend it to others interested in learning Power BI.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

I've thoroughly enjoyed the art therapy…

I've thoroughly enjoyed the art therapy course provided by Apex Learning. Whilst being able to access learning around my busy schedule, I found the modules highly engaging and informative. I have learned so much in such a short amount of time. I will definitely use Apex Learning again!

13 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Sharon,

Thank you for sharing your experience with us. We are so pleased to hear that you thoroughly enjoyed the art therapy course and found the modules engaging and informative. It is great to know that the flexible learning format suited your busy schedule and allowed you to gain so much in a short time. We look forward to supporting you again in the future.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

A journey of empowerment with Apex learning

My experience was a great one with the structured lesson sessions. Highly resourceful and imparting. Apex learning still need up update the site to be more use friendly.

13 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Adeboboye,

Thank you for sharing your experience with us. We are pleased to hear that you found the structured lesson sessions valuable and resourceful. We also appreciate your feedback regarding the website usability, as this is important to us and helps guide improvements to create a more user friendly experience.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

Good content

Good content. a few issues navigating between chapters.

10 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Jonathan,

Thank you for your feedback. We are glad to hear that you found the content good and valuable. We also appreciate you highlighting the navigation issues between chapters, as this insight helps us identify areas for improvement and enhance the overall learning experience.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

The knowledge of this course was very…easy to watch videos and everything was given in great detail to each massage.

The knowledge of this course was very easy to follow and understand.
Also great that there were video’s to watch to get a better upstanding on different techniques for the different massages out there.
I can’t wait to get started with hands on practice (watch out family and friends) Thanks

12 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Mariella,

Thank you for sharing your experience with us. We are delighted to hear that you found the course easy to follow and understand, and that the videos helped deepen your knowledge of different techniques. It is great to know you feel ready to move into hands on practice, and we wish you every success as you continue developing your skills.

Best Regards,
Apex Learning Team

Rated 1 out of 5 stars

HOAX - Course Certification does match the course purchased through REED

HOAX! Don’t waste your Time & Money! 2/3 Modules of my ‘SEN Teaching: SEN Teaching Advanced Diploma were INCOHERENT Out-Dated VIDEOS taught by ‘SEN Specialist’ Alex Liau. No Written Materials provided & Captions don’t match his VERY POOR ENGLISH Grammar & Accent. I’m surprised the Autistic Students they focus on with Intellectually Disabilities can understand him at all! NOT AS DESCRIBED - Although content IS for an SEN HEAD/TEACHER as described. The CERTIFICATE is for a lower Teaching status of ‘Teaching ASSISTANT’! APEX LEARNING refuse to contact QLS to adjust this error & REED haven’t offered to correct this either!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great informative course

10 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Kelvin,

Thank you for your feedback. We are glad to know that you found the course both informative and valuable. It is great to hear that the content supported your learning in a meaningful way.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

Was great knowledge included in this…

Was great knowledge included in this course, although for the assessment it would be great to know what my score was. If I am messing something and they score is viewable, it is not easy to find.

10 April 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Sola,

Thank you for your thoughtful feedback. We are pleased to hear that you found the course content valuable and informative. We also appreciate your comments regarding the assessment score visibility, as this is important for tracking progress and understanding performance. Your feedback will help us improve the clarity and accessibility of this feature.

Best Regards,
Apex Learning Team

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