Apex Learning Reviews 501

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting their quick responses and willingness to assist with any questions or issues. Many people found the courses enjoyable, well-structured, and easy to follow, appreciating the flexibility to learn at their own pace. The overall service and user experience are frequently highlighted as excellent, with many consumers feeling they gained valuable knowledge and skills. However, some customers expressed dissatisfaction with certain aspects of the product, particularly regarding course content being Americanized and not always suitable for UK contexts. There were also occasional reports of difficulties with certificate issuance and slow customer support responses, though these issues were often resolved quickly by staff members. A few people also mentioned that some course materials were outdated or lacked sufficient detail.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the courses for being... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness and efficiency.... See more

Product

Reviewers highlight ambiguous aspects of the product. While some consumers appreciate the variety of courses,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness and... See more

Service

Users describe positive interactions with service. Many customers highlight the prompt and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tons of courses on a wide range of subjects, mostly fully accredited and ab le to be added to your LinkedIn profile. Very good for either adding to employment personnel file or for learning new skill... See more

Company replied

Rated 5 out of 5 stars

I've thoroughly enjoyed the art therapy course provided by Apex Learning. Whilst being able to access learning around my busy schedule, I found the modules highly engaging and informative. I have lear... See more

Company replied

Rated 5 out of 5 stars

Excellent course! The main advantage for me was the ability to download the lessons in PDF format. This allows me to translate texts and learn without a language barrier. The material is presented cle... See more

Company replied

Rated 5 out of 5 stars

The course comes in understandable language, even for young students wanting to aim as high as they can in such a level. As a young adult myself, I feel as though these courses should be cheaper and m... See more

Company replied


Company details

  1. Education Centre
  2. Educational institution
  3. Training Centre

Written by the company

Apex Learning provides online education to the learners and facilitates educators' work and contributes to professional development. We offer innovative pedagogical resources and training in a planned, updated, and oriented way. At Apex Learning we share the goal of millions of people to make the world better and we are aware that, as a company, our actions have a great influence on society. For this reason, at Apex Learning we actively evolve to bring knowledge to everyone, through technology, based on efficiency, quality, credibility and innovation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
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2-star
1-star

Replied to 43% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I was able to learn new things I never…

I was able to learn new things I never paid attention to.

31 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your feedback! We’re glad to hear that the course helped you discover and learn new things you hadn’t focused on before. That’s exactly the kind of impact we aim to create.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Easy to access

Easy to access. Great learning material

29 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Tracey,

Thank you for sharing your experience! We’re delighted to hear that you found the course easy to access and the learning material helpful. Making our platform user-friendly while providing high-quality, engaging content is something we focus on, so it’s great to know it worked well for you. Your feedback truly encourages us to keep delivering a smooth and valuable learning experience.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

I had a fantastic experience with Apex…

I had a fantastic experience with Apex Company, primarily because of their exceptional customer service and the quality of the courses they offer. I want to give a special shout-out to Johnny Shaw, whose helpfulness and support significantly enhanced my experience with the course.

28 August 2025
Unprompted review
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Reply from Apex Learning

Dear Chrisonique,

Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with Apex Learning, especially with both our customer service and course quality. It’s wonderful to know that the support you received made a real difference in your journey. A special thank you for highlighting Johnny Shaw – we’re proud to have team members who go the extra mile to ensure our learners feel supported and confident throughout their experience. Your kind words truly inspire us to keep delivering excellence.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

The course was uptodate

everything was well organised and the topics was really helpful

27 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Deepraj,

Thank you for your kind feedback! We’re really pleased to hear that you found everything well organised and the topics genuinely helpful. Structuring our courses in a clear and easy-to-follow way, while covering useful and relevant content, is something we put a lot of thought into, so it’s great to know it supported your learning experience.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

I had a very positive experience with APEX LEARNING

I had a very positive experience with Apex Learning’s Adult Care Management course. The course is well-structured, highly informative, and provides valuable knowledge that students can apply in real-life care settings.

I would especially like to highlight JOHNNY SHAW, who has been incredibly supportive throughout my learning journey. He is always available to answer questions, provide guidance, and offer help
whenever needed. His dedication
and willingness to support students truly make a difference.

I highly recommend Apex Learning to anyone looking to gain meaningful skills and knowledge to support their future goals in care management.

26 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for sharing such a detailed and positive review of your experience with our Adult Care Management course. We’re delighted to hear that you found the course well-structured, informative, and relevant to real-life care settings. Providing practical, meaningful knowledge that supports our learners in their careers is always our goal, so it’s wonderful to know this resonated with you.

We truly appreciate your kind words about Johnny Shaw. His dedication to supporting learners, answering questions, and offering guidance is something we value greatly, and it’s fantastic to hear that he made such a positive impact on your journey. We will be sure to pass along your feedback to him.

Thank you as well for recommending Apex Learning. Your support means a lot to us, and we’re proud to have been part of your learning experience. We wish you every success in your future within care management.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Amazing easy to learn and great…

Amazing easy to learn and great customer service will be using agian

26 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your kind feedback. We are delighted to hear that you found the course easy to follow and that our customer service met your expectations. Creating a smooth and supportive learning experience is very important to us, so it is great to know you had such a positive experience.

It is especially rewarding to hear that you would choose to learn with us again. We truly appreciate your support and look forward to helping you with your future learning goals.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Very apt and relevant salient points…

Very apt and relevant salient points taken. Very relevant and up to date

25 March 2026
Unprompted review
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Reply from Apex Learning

Dear Learner,

Thank you for your thoughtful feedback. We are very pleased to hear that you found the content apt, relevant, and focused on the key points that matter. Ensuring our courses stay current and aligned with real world knowledge is a priority for us, so it is great to know this stood out to you.

Your comments are truly appreciated and motivate us to continue delivering high quality and up to date learning experiences for all our learners.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

Great course overall.

Great course overall.

25 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your feedback. We are very glad to hear that you found the course great overall. It is always encouraging to know that our learners have a positive experience with the content and structure we provide.

Your support means a lot to us, and we hope the course has helped you gain valuable knowledge and confidence moving forward.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

great course well presented

24 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your kind feedback. We are delighted to hear that you found the course well presented and enjoyable. Delivering clear and engaging content is very important to us, so it is great to know this made a positive impression on your learning experience.

We truly appreciate your support and hope to assist you again in your future learning journey.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

Content a little out of date

I have purchased the course in 2026 and whilst the content is very informative, it is an old course and the Xero software has changed from that the tutor uses to demonstrate. Also EC sales lists are included but this material is no longer current

24 March 2026
Unprompted review
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Reply from Apex Learning

Dear Learner,

Thank you for your feedback. We are glad you found the course informative and appreciate you pointing out the outdated elements, including the Xero software changes and EC sales content.

Your comments are valuable and will be shared with our team as we work to keep our courses current and relevant. Please feel free to reach out if you need any further support.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

A reflection on my professional course Experience.

Thank you very much for giving me an opportunity in your learning institution,where i have learned how to take care of patients,assist daily activities,maintain hygiene and communicatte with aptients respectfully.i also understand safety and basic care procedures.

23 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your thoughtful feedback. We are delighted to hear that your learning experience has helped you develop important skills such as patient care, assisting with daily activities, maintaining hygiene, and communicating respectfully. It is wonderful to know that you also gained a strong understanding of safety and basic care procedures.

We are proud to have supported you on your journey and wish you every success as you apply these skills in your future.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Good

Good and informative

23 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your feedback. We are pleased to hear that you found the course both good and informative. It is always encouraging to know that our content is providing value and supporting your learning.

We appreciate your support and wish you continued success in your learning journey.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

A really good way of learning and…

A really good way of learning and uplifting CPD an accreditation.

22 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your positive feedback. We are pleased to hear that you found the course to be a great way of learning and supporting your CPD and accreditation. It is important to us that our courses contribute meaningfully to professional development, so it is wonderful to know this was your experience.

We appreciate your support and wish you continued success in your learning journey.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

informative and easy to follow.

21 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Maria,

Thank you for your lovely feedback. We are so pleased to hear that you found the course informative and easy to follow. Creating clear and engaging content that supports a smooth learning experience is always our goal, so it is great to know it worked well for you.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Great easy learning

Great easy learning, and good courses for topping up the CV

21 February 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Joe,

Thank you for your fantastic feedback. We are delighted to hear that you found the learning experience easy and that the courses have been useful for enhancing your CV. Supporting learners in building their skills and boosting their career prospects is at the heart of what we do, so it is wonderful to know we are helping you move forward.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Efficient speedy response

Bit of a glitz getting the certificate but Johnny (Shaw) quickly sorted this for me. The course was pitched at the right level, bit intense but that's what you should expect from a level 5 qual

20 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Elspeth,

Thank you for sharing your experience with us. We appreciate your patience regarding the certificate issue and are pleased to hear that Johnny Shaw was able to resolve it quickly for you. It is also great to know that you found the course pitched at the right level. A Level 5 qualification can certainly be intensive, so we are glad it met your expectations and provided a suitably challenging learning experience.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

it was very good tveraining from apex…

it was very good training from apex learing

19 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear RAHUL,

Thank you for your kind feedback. We are really pleased to hear that you had a very good training experience with Apex Learning. Delivering quality training that supports and benefits our learners is always our priority, so it is great to know we met your expectations.

Best Regards,
Apex Learning Team

Rated 1 out of 5 stars

Awful company to work with I purchased…

Awful company to work with I purchased the cyber security course for beginners I have had no support from them I’ve called them and email it is a bogus website don’t waste your money on it

17 March 2026
Unprompted review
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Reply from Apex Learning

Dear M,

We are sorry to hear that. We have requested information via trustpilot. Please share this with us so taht we can resolve your issue as soon as we can.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Thoroughly enjoyed the course I did…

Thoroughly enjoyed the course I did with Apex. Highly recommend

18 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Susan,

Thank you for your wonderful feedback. We are delighted to hear that you thoroughly enjoyed your course with Apex Learning and truly appreciate your recommendation. It is great to know that your experience was such a positive one, and we are glad to have been part of your learning journey.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

great course

great course learn loads

17 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Chamonix,

Thank you for your feedback. We are so pleased to hear that you found the course great and were able to learn so much from it. Providing valuable and enriching learning experiences is always our goal, so it is wonderful to know it made a positive impact.

Best Regards,
Apex Learning Team

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