Apex Learning Reviews 501

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting their quick responses and willingness to assist with any questions or issues. Many people found the courses enjoyable, well-structured, and easy to follow, appreciating the flexibility to learn at their own pace. The overall service and user experience are frequently highlighted as excellent, with many consumers feeling they gained valuable knowledge and skills. However, some customers expressed dissatisfaction with certain aspects of the product, particularly regarding course content being Americanized and not always suitable for UK contexts. There were also occasional reports of difficulties with certificate issuance and slow customer support responses, though these issues were often resolved quickly by staff members. A few people also mentioned that some course materials were outdated or lacked sufficient detail.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the courses for being... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness and efficiency.... See more

Product

Reviewers highlight ambiguous aspects of the product. While some consumers appreciate the variety of courses,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness and... See more

Service

Users describe positive interactions with service. Many customers highlight the prompt and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tons of courses on a wide range of subjects, mostly fully accredited and ab le to be added to your LinkedIn profile. Very good for either adding to employment personnel file or for learning new skill... See more

Company replied

Rated 5 out of 5 stars

I've thoroughly enjoyed the art therapy course provided by Apex Learning. Whilst being able to access learning around my busy schedule, I found the modules highly engaging and informative. I have lear... See more

Company replied

Rated 5 out of 5 stars

Excellent course! The main advantage for me was the ability to download the lessons in PDF format. This allows me to translate texts and learn without a language barrier. The material is presented cle... See more

Company replied

Rated 5 out of 5 stars

The course comes in understandable language, even for young students wanting to aim as high as they can in such a level. As a young adult myself, I feel as though these courses should be cheaper and m... See more

Company replied


Company details

  1. Education Centre
  2. Educational institution
  3. Training Centre

Written by the company

Apex Learning provides online education to the learners and facilitates educators' work and contributes to professional development. We offer innovative pedagogical resources and training in a planned, updated, and oriented way. At Apex Learning we share the goal of millions of people to make the world better and we are aware that, as a company, our actions have a great influence on society. For this reason, at Apex Learning we actively evolve to bring knowledge to everyone, through technology, based on efficiency, quality, credibility and innovation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Course.

Course was great and very knowledgeable. The only frustrating part was the completion of the cert for the order number I paid for the course, and had to repay to claim the certificate as it wasn't registering the order number at the end.

16 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Natalie,

Thank you for your detailed feedback. We are really pleased to hear that you found the course great and full of valuable knowledge. At the same time, we sincerely apologise for the frustration you experienced with the certificate process and order number issue. That is certainly not the experience we aim to provide, and we understand how inconvenient that must have been.

We are glad the course itself met your expectations, and your feedback helps us identify areas where we can improve our systems to ensure a smoother experience for all learners moving forward.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Good and understand the learning very…

Good and understand the learning very well, and the courses everything is very lovely

15 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Akinwumi,

Thank you for your kind words. We are delighted to hear that you understood the learning very well and found the courses so enjoyable. It is wonderful to know that the content and overall experience felt clear and positive for you.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

This is the 3rd course I’ve completed…

This is the 3rd course I’ve completed with Apex, brilliant solution for online training in your own time.

9 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Emily,

Thank you for your continued trust in Apex Learning. It is fantastic to hear that this is your third course with us and that you find our platform a great solution for flexible, self paced training. We are delighted to be supporting your ongoing learning journey and truly appreciate your loyalty.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Thank you for everything .

13 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Daliute,

Thank you for your kind message. We truly appreciate your support and are so pleased to have been part of your learning journey. It means a lot to us to know that your experience with Apex Learning has been a positive one.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

I highly recommend this course

I highly recommend this course; it's very good for learning and seeking knowledge.

12 March 2026
Unprompted review
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Reply from Apex Learning

Dear Izadora,

Thank you for your great feedback. We are delighted to hear that you would highly recommend the course and found it valuable for learning and gaining knowledge. It is always our aim to provide meaningful and enriching content, so it is wonderful to know it supported your goals.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

Easy to access

Easy to use, easy to access, informative

12 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Lisa,

Thank you for your feedback. We are pleased to hear that you found the course easy to use, easy to access, and informative. Ensuring a smooth and valuable learning experience is always our priority, so it is great to know it worked well for you.

Best Regards,
Apex Learning Team

Rated 2 out of 5 stars

Practice worksheets weren’t available…

Practice worksheets weren’t available to download

12 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Philemon,

We do not allow downloads for any of our course meterials as it may result in re-selling or to avoid any kinds of fraudulent activities. You can access the course meterials at any time from your learner portal.

Best Regards,
Apex Learning Team

Rated 3 out of 5 stars

AI a bit slow

AI a bit slow, very informative

11 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Nikki,

Thank you for your feedback. We are pleased to hear that you found the content very informative. We also appreciate your note regarding the speed and will continue working on improvements to enhance the overall experience.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Excellent explanation and easy to…

Excellent explanation and easy to understand

11 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Solomon,

Thank you for your kind feedback. We are delighted to hear that you found the course explanations excellent and easy to understand. Making complex topics clear and accessible is always our goal, so it is wonderful to know it supported your learning experience.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Recommendation

Recommendation

4 February 2026
Unprompted review
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Reply from Apex Learning

Dear farouq,

Thank you for your feedback. We are delighted to hear that you would recommend Apex Learning. Your support means a lot to us and motivates us to continue providing valuable and engaging courses.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Good company

Easy to access and allowed me to complete in my own time. Instructions were easy to follow making the learning quicker to complete.
The price was also great and inexpensive. Customer service online was also prompt and resolved my issue quickly.

11 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Nicki,

Thank you for your detailed feedback. We are thrilled to hear that you found the course easy to access and appreciated being able to complete it at your own pace. It is great to know that the instructions were clear, the price was affordable, and our customer service was prompt in resolving your issue. Your feedback truly encourages us to continue delivering convenient and valuable learning experiences.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Excellent Courses and Customer Service.

The courses worked well with my heavy working schedule and allowed me to continue learning at a pace that suited me. Excellent detail and relatable within the modern working environment. They were enjoyable to complete.

The help and assistance from Johnny Shaw was immediate and appreciated, this service has inspired me to continue my learning development with Apex Learning.

10 March 2026
Unprompted review
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Reply from Apex Learning

Dear Stephen,

Thank you for your detailed feedback! We’re delighted to hear that the course fit well around your busy schedule and allowed you to learn at your own pace. It’s great to know you found the content detailed, relevant to today’s working environment, and enjoyable to complete.

We’re especially pleased to hear about your positive experience with Johnny Shaw. Providing timely and helpful support is very important to us, so your kind words mean a lot.

We’re thrilled to have inspired you to continue your learning journey with us!

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Great customer service from Stephen Hall

I was assisted by Stephen Hall who was very polite, helpful and managed my query efficiently

10 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Vikki,

Thank you for your feedback. We’re pleased to hear that Stephen Hall provided polite, helpful, and efficient assistance with your query. Delivering great support is very important to us, so your kind words are truly appreciated.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Amazig

My experience was great because of the amazing work environment and my colleagues.

3 December 2025
Unprompted review
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Reply from Apex Learning

Dear Ruth,

Thank you for your kind feedback! We’re delighted to hear that your experience was so positive, and that the work environment and your colleagues made it even more enjoyable. Creating a supportive and collaborative atmosphere is something we truly value.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

The instructions are easy to understand…

The instructions are easy to understand and clear, and the pictures have good specs. I have added a lot to my knowledge. More power to apexlearing. God bless you all. 😇

8 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Bryan,

Thank you for your kind and uplifting feedback. We are so glad to hear that you found the instructions clear and easy to understand, and that the visuals supported your learning well. It is wonderful to know you have been able to expand your knowledge through the course.

Your encouragement truly means a lot to us. Thank you for your support and kind wishes.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Loved the course thankyou 😊

Loved the course thankyou 😊

7 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Jackie,

Thank you for your lovely feedback. We are so pleased to hear that you loved the course and had a great experience. Your support means a lot to us.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Very easy to understand,clear speaking…

Very easy to understand,clear speaking and explanation to every topic I do recommend.

8 March 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Nicole,

Thank you for your feedback. We are glad to hear that you found the course easy to understand, with clear explanations and delivery across each topic. Your recommendation is truly appreciated.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Okay and recommended

Okay and recommended

1 February 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Yemmy,

Thank you for your feedback. We are glad to hear that you found the course worthwhile and would recommend it to others. Your support means a lot to us.

Best Regards,
Apex Learning Team

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