Global Apostille South Africa Reviews 

98
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, helpful attitude, and supportive nature during the entire document process. People note that the overall service is remarkably efficient and fast, making the apostille procedure smooth and remarkably easy to navigate. Some reviewers were not happy with communication issues and unexpected delays regarding their document delivery schedules. Consumers also mentioned that responses became notably slow and essential updates were severely lacking when unexpected problems arose. A few individuals experienced prolonged waiting periods that significantly exceeded the initially promised timeframes provided by the team.

What people talk about most

Service

Clients share positive opinions on service, highlighting extremely fast turnaround times and efficient... See more

Response time

Customers consistently note ambiguous experiences with response_time, reflecting mixed feelings about... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall very happy as I received my documents. Global Apostille (with trading name Frenchside Translation) delivered my birth certificate within 28 working days. I was initially told it would take 1... See more

Company replied

Rated 5 out of 5 stars

Thanks Aida Sala @ Global Apostille Services. I requested the "DIRCO Express Apostille" service and it was completed in 10days ( 2026 Jan 9th to 19th) Aida used "The Courier Guy" to return my... See more

Company replied

Rated 5 out of 5 stars

This service was amazing and a real lifesaver. Aida was very professional and quick to respond to questions. Like other have said, the whole process took a little longer than advertised, but otherwise... See more

Company replied

Rated 5 out of 5 stars

A very kind and helpful team, providing fast and efficient service and do their best to suit your needs. Especially thanks to Aida who assisted me with my Police Clearance Apostile, always givin... See more

Company replied


Company details

  1. Certification agency

Written by the company

Global Apostille is your reliable provider of apostilling, certifying, authenticating, and legalizing documents issued in South Africa for use in foreign countries by individuals and businesses. Indeed, Obtaining Apostille Certificate and Embassy legalisation has never been easier with Global Apostille -South Africa’s services. Our 15 years of serving clients in cities like Pretoria, Johannesburg, Durban, Cape town, and others in South Africa have made us the go-to experts We provides expedited South Africa Apostille services. We also attest South African documents at the embassies of Angola, UAE, Qatar and at other major embassies and consulates.


Contact info

4.1

Great

TrustScore 4 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(98)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

VERY GOOD SERVICE DOCUMENTS RECEIVED IT…

VERY GOOD SERVICE DOCUMENTS RECEIVED IT 5 WORKING DAYS. NO ISSUES. Aida Sala was very helpful and friendly will use them again

25 November 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Good day Roelene,

Thank you for taking the time to write this great review.
We're thrilled you mentioned Aida and the team! We take pride in our dedicated staff and their commitment to exceptional service.
Thank you.

Rated 1 out of 5 stars

What a disgusting service.

What a disgusting service. Company guarantees delivery of docs within 5 working days and want 50% upfront. After paying they did not deliver but still I wanted the doc as I am not in RSA. Aida refused to complete the service and now we are left 4 weeks on with having to find someone else to help us. I asked to speak with the owner and was refused access by Aida and contact information for. Seems like they have no clue on customer serivce or on how to deliver a service and understanding what the customer wants. It is appalling the misrepresentations provided here and they should be shut down.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I made use of this company to obtain birth certificate, police clearance and then to have them Apostilled. Aida assisted me in getting everything done effortlessly and within a very short period. The process was painless from start to finish. Great service and well-priced. Highly recommended

13 November 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Tracy,

Thank you for your kind words!

We’re delighted to hear that you had a smooth and effortless experience with our apostille services. Aida and the team always strive to provide efficient and hassle-free assistance, so your feedback truly means a lot to us.

Rated 5 out of 5 stars

I urgently needed a document with Apostille from South Africa

I urgently needed a document with Apostille certification from South Africa and delivered to Denmark. Aida from Global Apostille Certificate Services was extremely helpful and ensured that the document was prepared and certified in a short period of time. Nothing was ever a problem, and I received regular updates and communication from her. I always felt in safe hands and can highly recommend their services for anyone in need of certified documents from South Africa.

4 October 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Frans,

Thank you so much for your kind words!
We're really happy to hear that our team member Aida made the process smooth and stress-free for you. Keeping our clients updated and ensuring everything runs smoothly is what we strive for, so it’s great to know you felt in good hands.

We truly appreciate your recommendation and would love to help again anytime you need our services!

Rated 4 out of 5 stars

I am happy with the service received

I am happy with the service received. The document turnaround time for my apostille and translation of documents was quick and efficient.

20 August 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

HI Lauren,

Thank you for your kind words and positive review! We're glad to hear that you were satisfied with our services.

Our goal is to provide efficient and reliable solutions for our clients, and your feedback confirms that we're on the right track.

Enjoy the rest of your day.

Rated 5 out of 5 stars

Apostle.co.za Highly recommended

I was very impressed with the promptness and professionalism of Nontsikelelo who helped me obtain a death certificate for my father who died in Italy. Since I live in Australia the whole process of getting this done myself was very complicated so I turned to Apostle.co.za. Most trustworthy, quick service and highly recommended. Thank you!

16 August 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Organic,

Thank you for taking a moment to rate our services. We appreciate your positive feedback.

Rated 5 out of 5 stars

Police Clreance.

My Wife and I needed to get police clearance certificates quickly for a work opportunity, turn around time was 5 business days, send the documents through on the Wednesday and by the next Wednesday i had my clearance certificate. They were quick , friendly and cheaper than other companies we inquired with. Would definitely recommend.

7 August 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Edward,

Thank you for your wonderful review! We’re so glad that we could help you and your wife get your police clearance certificates in time.

It’s always our goal to provide excellent service, and we’re delighted that you were satisfied with your experience. We hope to be of service to you again in the future.

All the best.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Thanks for the service!

29 July 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Mitch,
Thank you so much for taking the time to rate us.
Your 5-star rating means the world to us.

Rated 5 out of 5 stars

Best services received

I sent them an email they responded quickly I needed an unmarried certificate and an apostille for it and they delivered within the promised time. I would suggest that they do better in updating the clients on how far the process is but other than that they have the best services

Thank you Aida and the team

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Very easy to contact, they had my document legalized in 5 working days and back to me, from the moment I sent it to them.

Very professional, highly recommended! Thank you

4 July 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi there Cassidy,

Thank you so much for the fantastic review! We're thrilled to hear that we could assist you efficiently and professionally. It’s great to know the process was smooth for you.

We truly appreciate your recommendation and would be happy to help again.

Take care.

Rated 4 out of 5 stars

Driver's licence confirmation letters…

Driver's licence confirmation letters were obtained in expected timeframe and costs. Good communication throughout the whole process.

20 June 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Lorraine,

Thank you for your positive review! We're glad to hear that your driver’s license confirmation letters were processed within the expected timeframe and cost, and that communication was smooth throughout.

We appreciate your positive feedback.

Rated 5 out of 5 stars

Global Apostille South Africa - Honest review

I recently used Global Apostille Services for document legalization, and I must say, the overall experience was quite positive. A big thank you to Aida Sala for her assistance throughout the process. She ensured that all my documents were in order, and the payment process was easy and straightforward. The pricing was also very competitive compared to other services.

Initially, communication was very prompt, which was reassuring. However, there was a noticeable slowdown in response times as the process went on. This did cause some anxiety, especially considering my financial constraints and previous bad experiences with other services. I even went to the extent of preparing to report a potential scam when I didn't hear back promptly. Fortunately, Aida came through, and the documents were delivered on time, much to my relief.

Despite the communication hiccups, I am very happy with the service provided. I would definitely use Global Apostille Services again in the future and would highly recommend them to others. Just be aware that while the initial communication is quick, there might be periods of slower responses. Nonetheless, they get the job done efficiently and professionally in the end.

Thank you again, Aida and Global Apostille Services, for your help!

24 June 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Mornay,

Thank you for taking the time to share your detailed feedback. We're really happy to hear that Aida was able to assist you and that your documents were delivered on time.

Your positive recommendation means a lot to us, and we’re grateful for your patience and trust throughout the process. We look forward to helping you again in the future!

Best regards,

Rated 5 out of 5 stars

100% recommend Global Apostille

Cannot recommend Global Apostille enough. All my study visa documents were DIRCO apostilled and translated by a sworn translator in record time. It made getting my documents ready to submit to the Consulate as stress free as the process can be. Thanks for all your help, Aida!

24 June 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Nina,
Thank you so much for the fantastic review! We're thrilled to hear that we could help make your study visa process as stress-free as possible. Aida and the rest of the team will be so happy to know that their efforts made a difference for you.

Rated 5 out of 5 stars

I was really pleased with the great…

I was really pleased with the great service i got from Aida, my documents were ready on time as promised. I am currently overseas and was stressing about all my stuff and Aida was there to the rescue. Thank you for the great service.

24 June 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Hi Jacques,

Thank you so much for your kind words! We're so glad to hear that our team members managed to get your documents were ready on time. It’s always great to know our service made a positive impact, especially when you're overseas.

All the best

Rated 5 out of 5 stars

Exceptional service

Dealing with a professional company that delivers what they promise. Receiving the correct information from day one. The speedy processing of my documentation and on time delivery was exceptional! Thank you Aida for your delightful telephone manner, it was such a pleasure dealing with you. Keep up the good work. Dorette de Korne

18 June 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Thank you for your lovely review Dorette!
We're so glad to hear that you had a great experience and that everything went smoothly from start to finish. Aida will be especially happy to know her friendly service made a difference!

We truly appreciate your support and look forward to assisting you again in the future.

Best regards,

Rated 1 out of 5 stars

Dont trust them

After contacting them Aida replied stating that they would be able to assist in a given time frame which was acceptable for me. They then requested payment to start the process which I did promptly as I needed the document urgently all was well and was assured the process was underway.

Fastforward to the given time frame and I received a email stating they won't be able to assist me any more and want to do a refund asking for my banking details. I replied asking if it was a deadline issue based on the timeframes they stated and that I would be ok waiting a few more days to see if the process could still be completed soon as starting over with another company would set me back weeks again.

No response from that point onward. And just as to prove my point I recieved a email a few days later from the issuing authority stating my document was ready for collection. I had to contact another company to collect it and carry on the process for me which they did without any issue or upfront payment expected.

So several months laster and attempts to get my refund from this scam centre I am posting this review in the hopes to save any one else from the same headache I have had with this place. Dont trust the positive reviews like I did maybe it's thier policy to only actually do the work for people that can come to thier office.

Zero stars.

Update:
After leaving the same review from here on Google maps they lied stating they had not failed to provide me the requested service I subsequently have added the emails verifying everything I have stated in my review and allowing them to further expose themselves as a dishonest business.

5 June 2024
Unprompted review
Rated 2 out of 5 stars

I do not recommend this company

I do not recommend this company. I had to go to another city to withdraw the documents sent to them, because only after sending them did I receive information about the total cost of the service. Previously, no price for return shipping was given, even though I mentioned return shipping to Poland from the first message. a suspicious company, strange payment methods that generate additional costs or are impossible to make by people outside the US. and very high (much higher than the competition) prices. in one word: I do not recommend it!

31 May 2024
Unprompted review
Global Apostille South Africa logo

Reply from Global Apostille South Africa

Dear Agata,

Thank you for your review. We take all feedback seriously, and we appreciate you bringing your experience to our attention.

We understand your frustration regarding the lack of upfront information about return shipping costs and the challenges you faced with our payment methods. It's very important to clarify that we are a South African company based in the city of Pretoria not in the US.

If you'd be open to it, we'd love to discuss your experience further and see if there's anything we can do to clarify our company with the one you worked with abroad.

Please feel free to reach out to us directly at info@apostillelegalisation.co.za or by phone at +27 81 347 6060
Our website: https://apostillelegalisation.co.za/

Thank you for your time and consideration.

Sincerely,

The Global Apostille South Africa Team

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