AstroPay holds your money hostage — Do NOT trust them! On September 7th, I tested AstroPay with a small transfer about usd 12 from Argentina to my Wise UK account. It worked fine, so I tried se... See more
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What can I say? Just amazing! Though you take long to resolve a case on transactions, but I understand it is a matter of trust; however, when someone provides all his/her details on the same you can t... See more
Company replied
Had some issues in the beginning, but support helped me and managed to sort things out. Part of the internal team reached out through other platforms to explain what caused the issues and ensure it wo... See more
Company replied
So i had an issue and emailed their customer service team via email and they responded within 10 mins (not an auto reply), i was shocked how fast it was as they companies take at least 24 hours to... See more
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Company details
About AstroPay
Written by the company
AstroPay is the global wallet for creators, travelers, freelancers, entepreneurs, adventurers, fans... you name it!
Manage your money globally with ease and confidence. Hold, send, and spend in 50+ currencies.
Contact info
United Kingdom
- app.astropay.com
4.1
Great
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AstroPay
Hello Federico,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello Gabriel,
Thank you for sharing a pleasant review!
Best regards,
AstroPay Support Team
La mejor billetera virtual
10 September 2024
Reply from AstroPay
Hola, Luis.
Estamos muy contentos de leer tu reseña positiva en Trustpilot. Saber que está satisfecho con AstroPay hace que todo nuestro duro trabajo merezca la pena. Nos comprometemos a mantener este nivel de servicio y a superar sus expectativas.
Si tiene alguna sugerencia o necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. Le agradecemos su apoyo.
Un cordial saludo,
Equipo de soporte AstroPay
This is the best app have ever used
This is the best app have ever used
I made payment and mistakenly cancelled it
Later I sent them a email and before I woke up the next day my money was in my AstroPay account
You are the best u deserve 7 stars
10 September 2024
Unprompted review
Reply from AstroPay
Hello, Odoom.
We're so happy to read your positive review on Trustpilot! We’re thrilled that you consider Astropay the best app you’ve ever used. It’s great to know that our support team was able to resolve the issue quickly. We’re committed to maintaining this level of service and exceeding your expectations.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello Silvana,
We're so happy to read your positive review on Trustpilot! Knowing that you're pleased with AstroPay makes all our hard work worthwhile. We’re committed to maintaining this level of service and exceeding your expectations.
Best regards,
AstroPay Support Team
Amo esta app
5 September 2024
Reply from AstroPay
Hola Lucía,
¡Gracias por tu reseña positiva!
Atentamente,
Equipo de soporte de AstroPay
Card in Google Wallet works perfectly
Card in Google Wallet works perfectly. Interests received helps keep buying power.
5 September 2024
Reply from AstroPay
Hello, Federico.
Thank you for taking the time to share your positive experience with AstroPay! We're thrilled to hear that you're satisfied with our services. Your feedback motivates us to continue improving and providing the best experience for our users.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello, Rodrigo.
Thank you for taking the time to share your positive experience with AstroPay! We're thrilled to hear that you're satisfied with our services. Your feedback motivates us to continue improving and providing the best experience for our users.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Vera very easy and simple
5 September 2024
Reply from AstroPay
Hello, Carlos,
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with AstroPay. Your positive feedback inspires us to keep striving for excellence in everything we do.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello, Walter,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
Best regards,
AstroPay Support Team
I can use it everywhere during my…
I can use it everywhere during my travel in Europe
5 September 2024
Reply from AstroPay
Hello, Carlos,
Thank you so much for sharing your positive review on Trustpilot! We're thrilled to hear that you're happy with AstroPay. It truly makes all our efforts worth it. We're dedicated to maintaining this high level of service and going beyond your expectations.
Best regards,
AstroPay Support Team
Good customer support
Good customer support, very good payment wallet
5 September 2024
Unprompted review
Reply from AstroPay
Hello,
Thank you for your kind review!
Best regards,
AstroPay Support Team
Very very stake nice
Well made app that support all mi transactions and make them very fast and easy
5 September 2024
Reply from AstroPay
Hello, Benjamin.
We're so happy to read your positive review on Trustpilot! Knowing that you're pleased with AstroPay makes all our hard work worthwhile. We’re committed to maintaining this level of service and exceeding your expectations.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Everything is working out Just right
Everything is working out Just right, I've only had trouble with one transaction
5 September 2024
Reply from AstroPay
Hello, Aaron,
Thank you so much for sharing your positive experience with AstroPay! It truly warms our hearts to know that you’re satisfied with our services. Your feedback inspires us to keep striving for excellence and to provide the best possible experience for our valued users like you.
Best regards,
AstroPay Support Team
User-Friendly App !!
User-Friendly App !!! Good offer of promotions/cashback w/ well-known companies
5 September 2024
Reply from AstroPay
Hello, Gabriel.
Thank you for taking the time to share your positive experience with AstroPay! We're thrilled to hear that you're satisfied with our services. Your feedback motivates us to continue improving and providing the best experience for our users.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Great app!!
5 September 2024
Reply from AstroPay
Hello, Raul,
We’re thrilled to see your positive review on Trustpilot! It’s fantastic to know that you’re happy with our services at AstroPay. Your feedback truly motivates us to keep improving and to exceed your expectations.
Warm regards,
The AstroPay Support Team
I love astropay
5 September 2024
Reply from AstroPay
Hello, Guido,
Thank you for taking the time to share your positive feedback about AstroPay! We’re delighted to know that you’re pleased with our services. Your comments are a great encouragement for us to keep enhancing our offerings and ensuring the best possible experience for our users.
Best regards,
The AstroPay Support Team
Reply from AstroPay
Hello, Lucas,
We’re so excited to see your positive feedback on Trustpilot! It’s wonderful to hear that you’re enjoying your experience with AstroPay. Your satisfaction is our greatest reward, and we’re committed to continually delivering excellent service and surpassing your expectations.
Should you have any further suggestions, don’t hesitate to get in touch. We genuinely value your support!
Best regards,
The AstroPay Support Team
Excelent service
7 September 2024
Reply from AstroPay
Hello, Silvano,
We’re thrilled to read your positive review on Trustpilot! Knowing that you’re happy with AstroPay makes all our hard work worth it. We’re dedicated to maintaining this level of service and exceeding your expectations.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello, Ivana,
Thank you so much for your amazing review! We are thrilled to hear that your experience with AstroPay has been so positive. Your feedback is incredibly valuable to us and motivates us to keep improving.
If you need any further assistance or have any questions, please don’t hesitate to reach out to us. We’re delighted to continue serving you and providing the best possible service.
Best regards,
The AstroPay Support Team
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