A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more
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Review summary
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Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for. He called at time stated and repaired dishwasher. I was extreme... See more
Darren was knowledgeable and fixed our washing machine quickly and provided helpful advice. Price is very reasonable and he didn't try to sell or push any other products.
Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.
Company details
- #6 of 28 best companies in Appliance repair service
Written by the company
Fast, Friendly, Reliable Service
Contact info
119 New Bridge Street, NE1 2SW, Newcastle upon Tyne, United Kingdom
- 01917165080
- appliancerepairs.neast@gmail.com
- appliancerepairsne.com
4.9
Excellent
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very Satisfied
13 August 2022
Reply from Appliance Repairs Northeast
Hi Heather, thank you for the review. Could I ask what we could have done differently to receive a 5 star rating? We continuously push to keep our ratings at 5 star, so would be interested to see where we went wrong with the service we provided.
First time I have used Darren
First time I have used Darren, fixed my dishwasher quickly and everything was done professionally with clear communication. Will go to him again next time I need a repair without hesitation.
11 August 2022
Reply from Appliance Repairs Northeast
Thanks for taking the time to leave a review Paul! If there’s anything else we can help with, you know where to find us.
Found dishwasher fault in 10mins
Found dishwasher fault in 10mins, fixed with minimum fuss, and was clear/honest at explaining what had gone wrong and what he had done to fix it. Charged the minimum fee. Result. Will definitely use again. Recommend.
8 August 2022
Reply from Appliance Repairs Northeast
Thanks for the kind words Jon! It’s great to hear from our customers.
Great service
Great service, diagnosed the problem quickly and repaired the dishwasher two days later! Thanks for everything!
5 August 2022
Reply from Appliance Repairs Northeast
Thanks for the kind words Juliet! You know where we are if we can help with anything else.
Great service a good experience…
Great service a good experience engineer very knowledgeable
4 August 2022
Reply from Appliance Repairs Northeast
Thanks for the review Jackie. Please give us a call if we can help at all in future
Reply from Appliance Repairs Northeast
Thanks for taking the time to let others know about the service your received. Give us a call if we can help with anything else
Reply from Appliance Repairs Northeast
Thanks for taking the time to leave a review Chris. If you need help at all in future please feel free to give us a call
A first class service
A first class, friendly and efficient service from Darren. He very clearly explained the work he needed to carry out and the charge. We have every confidence in him and would be very happy to use his services in the future.
It was very simple and straightforward to arrange (by phone) for him to come to see us.
28 July 2022
Reply from Appliance Repairs Northeast
Thanks for the kind words Chris, it’s great to hear what our customers think of the service they received
Oven repair
We called on Appliance Repairs NE to replace the element of our main oven. The whole service was excellent and efficient.
27 July 2022
Reply from Appliance Repairs Northeast
Thanks for the review Deborah! I hope you’ve had many happy hour putting the oven through its paces.
Fantastic company
Excellent response time and customer service. Very clear on all prices. And excellent quality of work. Definitely would use again
20 July 2022
Reply from Appliance Repairs Northeast
Thanks for the review Jason, we really do appreciate it.
Great and fast service
18 July 2022
Great work! Thanks Darren
Great work from Darren getting our Dishwasher up and running again. Very knowledgeable, and speedy. Friendly and prompt communications and a fair price.
14 July 2022
BRILLIANT!!!
* Arrived on time
* Had the part we needed with him
* Fitted it quickly
* Cleaned up after himself
* Took the time to explain why he thought the fault had happened
* Extremely polite
* Reasonably price
What more do you need? Already posted photo of business card onto a few local facebook pages singing his praises
13 July 2022
Reply from Appliance Repairs Northeast
Thanks for the kind words Vanessa, I really do appreciate it.
You know where I am if you need help with any other appliances.
Good prompt service
12 July 2022
Reply from Appliance Repairs Northeast
Thanks for the review Jeanette, if we can help at all in future please feel free to give us a call
Very efficient service
Very efficient service. Would not hesitate to recommend Appliance Repair Northern
7 July 2022
Reply from Appliance Repairs Northeast
Thanks again David. It’s great to hear that our customers are happy once never mind twice.
Super speedy job
Darren was very helpful, he ordered me a part, quoted me a date, when I asked if the part was in earlier, it was and he managed to squeeze me into his schedule and fixed my fridge earlier. Amazing job, definitely recommend.
5 July 2022
Reply from Appliance Repairs Northeast
Thanks for the kind words Debbie! I hope you can now sleep soundly without that fridge freezer letting off random beeps
Great service
30 June 2022
Reply from Appliance Repairs Northeast
Thanks for the review Lisa! I hope the dishwasher is behaving itself now.
Cooker repair
The service was excellent. The engineer turned up on time and was able to solve my problem. I would definately recommend them.
27 June 2022
Reply from Appliance Repairs Northeast
Thanks for the review Amanda! I’m so pleased that you were happy with the service you received.
Reply from Appliance Repairs Northeast
Thanks for the kind words Lis, we love to hear what our customers think of the service they’ve received.
5 Star Service
Excellent firm to have in your telephone directory. Nothing is too much trouble. The time scale from the very first visit to completion of the work is quick and efficient. I have no hesitation in recommending .this firm to friends and family.
15 June 2022
Reply from Appliance Repairs Northeast
Thanks for the review Pat. I hope you’re getting to grips with that new phone.
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