Appliance Repairs Northeast Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the engineering staff is extremely knowledgeable, polite, and efficient when diagnosing and handling various household appliance repairs. Many people note that professionals arrive right on time, explain the mechanical issues clearly, and ensure everything functions properly before departing. Consumers also deeply appreciate the transparent communication regarding appointment scheduling and the very reasonable pricing structures compared to other local providers. Reviewers consistently state that service calls are handled promptly, leaving broken washing machines, ovens, and dishwashers running smoothly and looking as good as new.

What people talk about most

Service

Consumers find service to be positive, highlighting professional and efficient appliance repairs. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, praising their polite, efficient, and professional service.... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable and fair costs for... See more

Product

Clients share positive opinions on product and repair services, highlighting very reasonable pricing and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more

Rated 5 out of 5 stars

Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for. He called at time stated and repaired dishwasher. I was extreme... See more

Rated 5 out of 5 stars

Darren was knowledgeable and fixed our washing machine quickly and provided helpful advice. Price is very reasonable and he didn't try to sell or push any other products.

Rated 5 out of 5 stars

Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.


Company details

  1. #6 of 28 best companies in Appliance repair service

Written by the company

Fast, Friendly, Reliable Service


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(242)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent

excellent prompt, friendly, knowledgable, fair price

12 October 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Andy! If you have any other issues with your dishwasher or any other appliance, please feel free to give us a call

Rated 5 out of 5 stars

Very pleased

Very pleased. Rang Friday afternoon and came to check washing machine Monday morning. Would recommend

10 October 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Alison, I trust your washing machine is behaving itself now.

Rated 5 out of 5 stars

Three appliances were faulty

Three appliances were faulty. Darren assessed each fault and returned a few weeks later with the replacement parts. Highly recommend this company as all appliances are 14 years old and I had been really struggling to find someone to look at microwave. Fantastic!!

22 September 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Beverley! It was great to get your appliances back up and running…. Even if we did have to wait a while for the special order parts

Rated 5 out of 5 stars

Oven repair

Repair to the oven carried out efficiently, quickly and without fuss.
I would highly recommend this company.

30 September 2022
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Reply from Appliance Repairs Northeast

Thanks for taking the time to leave a review Mike! We really do appreciate it

Rated 5 out of 5 stars

Great service

29 September 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Peter! We were happy to help get your oven up and working again.

Rated 5 out of 5 stars

Used Darren before

Used Darren before. Like two hour slot sent in the morning of repair. Always good job. Good advice too

27 September 2022
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Reply from Appliance Repairs Northeast

Thanks for the kind words Diane! You know where we are next time you need us.

Rated 5 out of 5 stars

Excellent Service

Very good service and pricing would strongly recommend this company and will use again
We have also recommended them to family and friends who had the same opinion

13 September 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Norman! We’ve now repaired your dishwasher and cooker hood… I wonder what’s next 😊

Rated 5 out of 5 stars

Excellent work

Excellent work. Explained what had gone wrong and how he (Darren) was going to fix the oven. Wouldn't hesitate to use again.

25 August 2022
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Reply from Appliance Repairs Northeast

Thanks for the kind words James! We really do appreciate hearing what our customers thought of the service they received.

Rated 5 out of 5 stars

Fixed my integrated dishwasher quickly

Fixed my integrated dishwasher quickly and communications were great.

9 September 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Jamie! If we can help at all in future please feel free to give us a call

Rated 5 out of 5 stars

I was very impressed with the quick…

I was very impressed with the quick response and service from the company.

5 September 2022
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Reply from Appliance Repairs Northeast

Thank you for the kind words Kirsty and thank you for taking the time to share your experience

Rated 5 out of 5 stars

dishwasher repair

Brilliant service - quick, arrived as promised and fixed the dishwasher without any hassle and more cheaply than originally feared!

1 September 2022
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Reply from Appliance Repairs Northeast

Thanks for taking the time to leave such kind words Alona! If we can help at all in future please feel free to give us a call

Rated 5 out of 5 stars

Great service at a very fair price

Great service at a very fair price - highly recommended.

17 August 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Ali! It’s great to hear what our customers thought of the service we delivered.

Rated 5 out of 5 stars

Fixed within 24 hours

It only took one phone call, the engineer remembered me from a previous (unrelated) visit, gave a quote there and then. The part was ordered, a repair date was set for 48 hours but the spare arrived early and the cooker fixed the next day!

23 August 2022
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Reply from Appliance Repairs Northeast

Thanks again for thinking of us when you needed a repair Andrew and thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Amazing Service

Very reliable, very quick, very friendly service. Problem fixed within 10 minutes. Thank you! Would highly recommend ***** 5 stars

29 August 2022
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Reply from Appliance Repairs Northeast

Thank you so much for the kind words Megan! You know where we are if there’s anything else we can help with

Rated 5 out of 5 stars

washing machine flooding

Darren gives you a time slot,turns up on time, explains the problem, its just a good reliable service

22 August 2022
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Reply from Appliance Repairs Northeast

Thanks for the review John! I hope you managed to get the coffee machine sorted… unfortunately sometimes without certain software programs we’re restricted in what we can do.

Rated 5 out of 5 stars
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for taking the time to leave a review Lorraine, I hope the dishwasher is behaving itself now

Rated 5 out of 5 stars

Excellent

Easy, quick service, had the part we needed and charged a fair price. thanks!

13 August 2022
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Reply from Appliance Repairs Northeast

Thanks for the review Alicia! If there’s anything else we can help with in future please feel free to give us a call.

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