A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more
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Company details
- #6 of 28 best companies in Appliance repair service
Written by the company
Fast, Friendly, Reliable Service
Contact info
119 New Bridge Street, NE1 2SW, Newcastle upon Tyne, United Kingdom
- 01917165080
- appliancerepairs.neast@gmail.com
- appliancerepairsne.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent, great value service
The service was excellent from start to finish, and fantastic value for money. Darren did a great job; friendly reliable and expert.
Very professional service
Very professional service. Prompt and efficient, Certainly use again.
Fixed!
After trying to get in touch with a few appliance repair companies I found this one, and I’m delighted I did. I wouldn’t hesitate to recommend. Darren took my call straightaway and advised me of what I could do to fix the issue myself, which I thought was very honest (and I was delighted to be able to speak to someone and not a chat bot). The advice helped, but I still needed a repair a short while later. Darren came out quickly. I got updates the night before with timings for his visit. He was friendly, professional, reasonably priced and fixed the problem. Perfect service!
Great service
Darren was booked to fix our tumble dryer but our oven also decided to break the night before he came 🙈 He was able to repair both appliances really quickly, he's very knowledgeable and reasonably priced too. Wouldn't hesitate to book him again in future if needs be.
Great service
Great service, replaced the part quickly and efficiently. Very professional.
Great service and very good…
Great service and very good communication regarding appointments and attendance
Darren spends as long as it takes to…
Darren spends as long as it takes to get the job done and won't charge any extra. You only pay the initial call out charge.

Reply from Appliance Repairs Northeast
Darren was great....he knew exactly…
Darren was great....he knew exactly what was wrong within 10 minutes. Had another company out who wanted to try a few parts which they couldn't guarantee would work at 5 times the cost. Brilliant at his job 👍🏽

Reply from Appliance Repairs Northeast
Great service
Fantastic professional and…
Fantastic professional and knowledgeable engineer. Super swift service. Thankyou
Appliance Repairs Northeast
Very efficient service from Appliance Repairs, there is an agreed call out and labour charge with added costs of parts required. Darren fixed my oven within an hour at a very reasonable cost. Definitely recommend this company for quick and reliable repairs.
The engineer was very knowledgeable and…
The engineer was very knowledgeable and gave us an informed choice regarding the repair.
I would definitely recommend this company to friends and family.
Great fast, efficient service
Great fast, efficient service and got the problem resolved very swiftly.
Highly recommend this company to anyone
Great service
Great service. Came out quickly and fixed our machine. I highly recommend.
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