Appliance Repairs Northeast Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the engineering staff is extremely knowledgeable, polite, and efficient when diagnosing and handling various household appliance repairs. Many people note that professionals arrive right on time, explain the mechanical issues clearly, and ensure everything functions properly before departing. Consumers also deeply appreciate the transparent communication regarding appointment scheduling and the very reasonable pricing structures compared to other local providers. Reviewers consistently state that service calls are handled promptly, leaving broken washing machines, ovens, and dishwashers running smoothly and looking as good as new.

What people talk about most

Service

Consumers find service to be positive, highlighting professional and efficient appliance repairs. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, praising their polite, efficient, and professional service.... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable and fair costs for... See more

Product

Clients share positive opinions on product and repair services, highlighting very reasonable pricing and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more

Rated 5 out of 5 stars

Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for. He called at time stated and repaired dishwasher. I was extreme... See more

Rated 5 out of 5 stars

Darren was knowledgeable and fixed our washing machine quickly and provided helpful advice. Price is very reasonable and he didn't try to sell or push any other products.

Rated 5 out of 5 stars

Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.


Company details

  1. #6 of 28 best companies in Appliance repair service

Written by the company

Fast, Friendly, Reliable Service


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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4.9

All reviews

(242)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Polite, prompt and professional service. The price point was fantastic and saved me the cost of a new machine, would definitely recommend.

9 November 2024
Rated 5 out of 5 stars

Great Service - Prompt and efficient.

This a first class service to fit part to our washing machine. Expertly done within a short time.
We so glad to have found 'Appliance Repairs North East' and the service provider Darren.
Further, the Company kept to the pre-arranged date and appointed time - arriving exactly on time.
Well done. Great to know we have a reliable company to call if we further issues with our appliances.
Lirva.

22 October 2024
Rated 5 out of 5 stars

Fixed my oven promptly

My oven was broken - it was the heating element, which has broken before. Appliance repairs NE was easy to make an appointment with, I got one for the next day. They only told me that morning by text what the time window was for the technician to arrive, which wasn't great, but he did arrive when they said and he was able to replace the heating element promptly. He explained what he had done, including that he had used a higher-than-usual quality spare for this since it has broken before. The repair wasn't too expensive, certainly cheaper than a new cooker+oven so well worth it in my opinion.

11 October 2024
Rated 5 out of 5 stars

Communicated well

Communicated well
Arrived ontime
Worked in a clean and efficient way
Left no mess
Hob working as new again

27 September 2024
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for the review Aidan! We really appreciate you taking the time to leave it.

Rated 5 out of 5 stars

Great service

Great service - very efficient and reliable. Will definitely use again.

22 July 2024
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for the review David, it’s always great to hear from our customers

Rated 5 out of 5 stars

Highly recommend

Darren was very professional from the start. Helped with sourcing my hob replacement. Kept me up to date with delivery and fitted on the date arranged. Very competitive price and great job. Highly recommend.

24 May 2024
Rated 5 out of 5 stars

Fabulous company

I would highly recommend Darren, from my first call I felt confident with this company. They explain the call out charge from the beginning.
Darren explains everything in detail of the problem & gives you the price before he leaves & also books you back in then & there.
You’re informed on the day of the call of a 2hr time slot.
Couldn’t have asked for anymore, I would definitely use him again.

24 May 2024
Rated 5 out of 5 stars

Washing machine repair

We feared the washing machine would need replaced as repairing it might not be worth the cost, but repairman was quickly able to identify that the fault wasn't as major as we first thought, and repair was swift and reasonably priced. Wouldn't hesitate to call upon their services again in the future.

9 May 2024
Rated 5 out of 5 stars

Problem solved

I had a problem with 2 appliances, a hob and a dishwasher. Appliance Repairs Northeast turned up, diagnosed the problem, ordered me some (admittedly expensive) parts, came back, fitted them, problem solved. Very straightforward.

2 May 2024
Rated 5 out of 5 stars

Broken Dishwasher and oven fixed

Broken Dishwasher and oven fixed - Clear information given on what the issues were and on costs involved to fix both appliances. Reliable, knowledgeable and friendly staff.

30 April 2024
Rated 5 out of 5 stars

Brilliant Service from Appliance Repairs Northeast

Darren arrived on time and was extremely professional, knowledgeable and pleasant throughout. It had been made very clear to me prior to the visit that a charge of £50 call out and labour charge would be made, regardless of whether any further work was undertaken, and that I would need to pay for any parts needed. As it happened, Darren identified the issue straight away, and fixed my dishwasher without the need for any new parts. He was in my house for at least an hour - I think that is tremendous value for money. The dishwasher is now working perfectly. This is the third time Ihave used Appliance Repairs Northeast and I can't recrecommend them highly enough. Brilliant service.

25 April 2024
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Reply from Appliance Repairs Northeast

Thanks for the review John I really appreciate it and really appreciate your custom.

Rated 5 out of 5 stars

The repairman was polite and efficient

The repairman was polite and efficient. The dishwasher has worked perfectly since and he recommended the best means of taking care of it.

5 April 2024
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Reply from Appliance Repairs Northeast

Thanks for taking the time to leave a review! You know where to find us if we can help at all in future

Rated 5 out of 5 stars

ONE OF THE VERY FEW APPLIANCE ENGINEERS…

ONE OF THE VERY FEW APPLIANCE ENGINEERS WE TRUST WITH REFERRALS TO OUR CUSTOMERS

20 April 2024
Unprompted review
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for the review Derren! Likewise, I wouldn’t send one of my customers anywhere else if their appliance was unrepairable

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