Appliance Repairs Northeast Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the engineering staff is extremely knowledgeable, polite, and efficient when diagnosing and handling various household appliance repairs. Many people note that professionals arrive right on time, explain the mechanical issues clearly, and ensure everything functions properly before departing. Consumers also deeply appreciate the transparent communication regarding appointment scheduling and the very reasonable pricing structures compared to other local providers. Reviewers consistently state that service calls are handled promptly, leaving broken washing machines, ovens, and dishwashers running smoothly and looking as good as new.

What people talk about most

Service

Consumers find service to be positive, highlighting professional and efficient appliance repairs. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, praising their polite, efficient, and professional service.... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable and fair costs for... See more

Product

Clients share positive opinions on product and repair services, highlighting very reasonable pricing and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more

Rated 5 out of 5 stars

Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for. He called at time stated and repaired dishwasher. I was extreme... See more

Rated 5 out of 5 stars

Darren was knowledgeable and fixed our washing machine quickly and provided helpful advice. Price is very reasonable and he didn't try to sell or push any other products.

Rated 5 out of 5 stars

Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.


Company details

  1. #6 of 28 best companies in Appliance repair service

Written by the company

Fast, Friendly, Reliable Service


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(242)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

We can not recommend Darren enough! From the very first contact through to completion of the repair on our dishwasher, he was a pleasure to deal with. First of all, he actually turns up when he says he will! A novelty to us after having to deal with different tradesmen who say they’ll come but don’t bother. Darren said there were a few possibilities that may be causing the fault and tested them out and found the best value way to repair our appliance. He had to order parts and gave us specific timelines on when they would arrive and kept in touch with my husband throughout the process. If you are looking for an appliance repair company look no further than Appliance Repairs North East. I hope we don’t need to but if we have any further problems with any of our appliances, these will be the first and only company we will call! Thank you Darren!

1 June 2023
Rated 5 out of 5 stars

Next day service

Next day service. Excellent communication on appointment times and when Darren was arriving. Professional and friendly service with the problem solved very quickly. All round great service.

12 June 2023
Rated 5 out of 5 stars

Excellent

Very easy to organise, good communication, the gentleman turned up when he said he would, was friendly and professional, fixed the problem as he had the parts with him, really pleased.

25 May 2023
Rated 5 out of 5 stars

Very good

Replied to email quickly offering quick appointment. Arrived on time , completed the job without any problems. No mess left with very reasonable charge .Engineer was very friendly and I would have no hesitation in recommending.

23 May 2023
Rated 5 out of 5 stars

Dishwasher fix

Was able to book a call out within a few days, they were very open about potential costs due to age of dishwasher but managed to fix it there and then without need for new parts. Would use again!

7 March 2023
Rated 5 out of 5 stars

First rate service

First rate service from initial call to assessment visit to final resolution of the problem. Everything was transparent and all promises kept. I would certainly use Darren again.

2 March 2023
Rated 5 out of 5 stars

Great service

Great service. Darren was very courteous and friendly. He arrived at allotted time. Work was carried out quickly and professionally at a very reasonable price. Wouldn’t hesitate to use this company again. Highly recommended.

2 March 2023
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for the review Lee, if we can help at all in future please feel free to give us a call.

Rated 5 out of 5 stars

Great service

Great service, Darren was very quick at getting back with quotes etc. Easy online booking/payment service. Highly recommend Darren, he repaired 2 ovens and a dishwasher and all working great now

2 March 2023
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for taking the time to leave a review Jane! It’s great to have three appliances repaired rather than them ending up in landfill. If we can help at all in future please feel free to give us a call

Rated 5 out of 5 stars

Excellent service

Very quick, very knowledgeable, ery helpful. They will be my 'go-to' for future problems.

2 March 2023
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for the review Nicol. I hope you managed to get the leak fixed under your sink.

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