Appliance Repairs Northeast Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the engineering staff is extremely knowledgeable, polite, and efficient when diagnosing and handling various household appliance repairs. Many people note that professionals arrive right on time, explain the mechanical issues clearly, and ensure everything functions properly before departing. Consumers also deeply appreciate the transparent communication regarding appointment scheduling and the very reasonable pricing structures compared to other local providers. Reviewers consistently state that service calls are handled promptly, leaving broken washing machines, ovens, and dishwashers running smoothly and looking as good as new.

What people talk about most

Service

Consumers find service to be positive, highlighting professional and efficient appliance repairs. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, praising their polite, efficient, and professional service.... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable and fair costs for... See more

Product

Clients share positive opinions on product and repair services, highlighting very reasonable pricing and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more

Rated 5 out of 5 stars

Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for. He called at time stated and repaired dishwasher. I was extreme... See more

Rated 5 out of 5 stars

Darren was knowledgeable and fixed our washing machine quickly and provided helpful advice. Price is very reasonable and he didn't try to sell or push any other products.

Rated 5 out of 5 stars

Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.


Company details

  1. #6 of 28 best companies in Appliance repair service

Written by the company

Fast, Friendly, Reliable Service


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(242)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company

Very friendly and respectful people to deal with. Gave us a time slot and arrived within the time. Fixed the problem and a good price. Would recommend this company.

28 March 2024
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Reply from Appliance Repairs Northeast

Thanks for the review, I’m glad you and Alan were pleased with the service

Rated 5 out of 5 stars

Excellent service from first telephone…

Excellent service from first telephone contact through to completion of the job. Repair of Tumble Dryer was quick, at a very reasonable price; Darren was a very knowledgeable, efficient and friendly worker.
I thoroughly recommend this service.

9 April 2024
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Reply from Appliance Repairs Northeast

Thanks for the review Michael! We always appreciate our customer taking the time to let others know what they think.

Rated 5 out of 5 stars

Excellent professional

Called in Darren to examine our dishwasher that had suddenly stopped working. He quickly diagnosed a manufacturing fault. Advised return of dishwasher to retailer under Consumer Rights Act, as machine was out of warranty period. Full report and photographs of damage provided. Partial refund offered by retailer and accepted. Service and advice from Darren excellent! Would have no hesitation in recommending. Most professional.

8 April 2024
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Reply from Appliance Repairs Northeast

Thank you for taking the time to leave a review Michael. I’m glad you’re satisfied with the outcome

Rated 5 out of 5 stars

Dishwasher Repair

Very knowledgeable engineer. Darren explained everything he was doing and why it needed to be done in order to fix the appliance. Would definitely use again.

5 April 2024
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Reply from Appliance Repairs Northeast

Thanks for the review Michael! I hope your dishwasher is behaving itself now. With the additional bits fitted you should be trouble free for a while now.

Rated 5 out of 5 stars

Darren Dodds he came to havea look at…

Darren Dodds he came to have a look at my washer and he was nice and explained what was , it was a loose pipe he put back on , as I worried I had go and buy a new one , would really recommend Darren thanks

2 April 2024
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Reply from Appliance Repairs Northeast

Thanks for the review! It’s always nice to hear what our customers thought of the service

Rated 5 out of 5 stars

Darren was extremely helpful

Darren was extremely helpful and informative. He replaced the fan and the element on my range cooker oven, kept me informed throughout the process of ordering and availability of the parts and the fitting of them. He tidied up afterwards. I'm very happy with his work.

25 March 2024
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Reply from Appliance Repairs Northeast

Thanks for the review Joseylnn! It’s always appreciated to get feedback

Rated 5 out of 5 stars

Visit was arranged very quickly…

Visit was arranged very quickly considering the call was just prior to the Easter bank Holiday and replacement parts were received next day and fitted that day also.
Very polite and professional service.

27 March 2024
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Reply from Appliance Repairs Northeast

Thanks for taking the time to leave a review Shaun! I trust your fridge freezer is now working fine and no longer tripping your electrics

Rated 5 out of 5 stars

Good service

Good service. I liked the fact that you know in advance how much they will charge. The engineer who came was knowledgeable and friendly.

27 March 2024
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Reply from Appliance Repairs Northeast

Thanks for taking the time to leave a review Rita. We appreciate your feedback as it helps customers when making decisions about the service they choose

Rated 5 out of 5 stars

Excellent customer service

Prompt reply to request for appointment. Kept in touch by text/phone to let us know what was happening with our repair. Came on time and charged exactly as described on website. Darren offered an excellent service - very professional, friendly and great attention to detail. Can thoroughly recommend.

27 March 2024
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Reply from Appliance Repairs Northeast

Thanks for the kind words Linda. If we can help at all in future you know where to find us

Rated 5 out of 5 stars

Excellent service

Excellent service. Very prompt and professional.

26 March 2024
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Reply from Appliance Repairs Northeast

Thanks for leaving a review Dominic. If you need us in future, you know where to find us.

Rated 5 out of 5 stars

Dishwasher Repair

Fab service, awkward job to repair integrated dishwasher. Great booking system, was given a time slot and Darren was on time, friendly, efficient and tidy. Would recommend and use again in future! :)

8 February 2024
Unprompted review
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Reply from Appliance Repairs Northeast

Thanks for the review Jenny! Give us a shout if you ever need us again.

Rated 5 out of 5 stars

Great service

Came to repair my dishwasher, I was updated on the date and time of the engineers visit. On the day the engineer was friendly, professional and knowledgeable. Very pleased with the service

23 January 2024
Rated 5 out of 5 stars

Highly recommended

Wanted to review earlier but life got hectic. Really friendly, professional and very fair price/costs. I would highly recommend. A service you can trust!

25 August 2023
Rated 5 out of 5 stars

Professional and efficient throughout.

Very quick response from this company to message requesting help and all communication was very good throughout. Next day visit to assess job and parts needed. Explained total costs during this call out visit and as soon as the part arrived they came straight out to fit it. Highly recommended and will definitely use again.

15 September 2023
Rated 4 out of 5 stars

Very knowledgeable

Very knowledgeable - diagnosed fault without having to visit. Appointment made to fit part, arrived promptly, part efficiently fitted and washer/dryer working fine. The only downside was the 8 week wait for the part to be delivered and this was due to the supplier.

30 July 2023

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