Ordering is so easy...delivery guys are great....even if there's a small issue or u need to change something in ur order...just one call to the store sorts it all out. Great service all round.
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The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... See more
Company replied
Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... See more
I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... See more
Company replied
Company details
- #11 of 24 best companies in Supermarket
- #3 of 6 best companies in Convenience Store
- #23 of 39 best companies in Grocery delivery service
- #17 of 27 best companies in Grocery Store
- #11 of 16 best companies in Shopping outlet
Written by the company
Buy groceries from a local store for delivery or collection.
Contact info
United Kingdom
- social@appyshop.co.uk
- appyshop.co.uk
4.5
Excellent
682 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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great service
great service, im disabled and depend on them delivering ,staff very friendly and helpfull a pleasure to speak to
28 April 2025
Reply from APPY SHOP
Thank you so much for your kind review Catherine!
We're really glad to hear the service has been helpful for you and that the staff have made a positive impression. It means a lot to know we’re supporting you in a way that makes a difference.
Don’t forget to tell your friends about APPY SHOP! 😊
Well you now need to spend £75 to get…
Well you now need to spend £75 to get free delivery plus a service charge, bag charges and delivery is now £4 if you don’t spend £75, delivery times are getting worse and worse. Not the same deals as in store as on the app, I pay you to do my shopping, you get paid to pick and deliver and yet you still increase prices. I’m no longer using your stores! Period!
Update as of the 16th April 2025, Sorry but my experience still stands and is still valid, I have taken my weekly business elsewhere. I may look into the legalities of charging less in store than online, your stores are generally in less affluent communities and you’re taking advantage of consumers, as previously stated you get paid extra to pick and pack and extra to deliver! Do better.
12 April 2025
Unprompted review
Reply from APPY SHOP
Thanks for your feedback Thomas, and we’re really sorry to hear you’re not happy with the recent changes. We understand your frustration and appreciate you taking the time to share your experience. As we provide the online platform for independent retailers, each store manages its own pricing, delivery charges, and promotions.
We’ll make sure to pass your comments along to the store so they’re aware of your concerns. Thanks again for your feedback.
Updated 17.04.2025: Thank you for your follow-up, Thomas. We're sorry to hear you still feel this way. If you're happy to email us at social@appyshop.co.uk with the name of the store, we’ll ensure your comments are shared with them directly so they can look into it and contact you.
They allow fake accounts and don’t respond to complaints
Someone was using my email to buy booze on an account that didn’t exist. Asked them multiple times to shut the account, block orders, etc. Even manually deleted the account and they let that person immediately pop up another fake account on the same email. Absolute joke
4 April 2025
Unprompted review
Great service
1 April 2025
Reply from APPY SHOP
Thanks for your 5-star review, Scott! We’re glad you’re happy with the service. Don’t forget to tell your friends about APPY SHOP! 😊
Orders always on time Delivery drivers…
Orders always on time Delivery drivers always pleasant
29 March 2025
Reply from APPY SHOP
Thanks for your lovely review, Ann!
It’s great to hear that your orders always arrive on time and that the delivery drivers make the experience even better. We really appreciate your support - don’t forget to tell your friends about APPY SHOP! 😊
Great app. App improvement needed.
A great app for local stores. Shows nearby shops that deliver via the app.
It is a slightly dated app, so there are improvements needed.
I will continue to use and recommend to others.
28 February 2025
Reply from APPY SHOP
Thanks for your review and for recommending us Steve! We're glad you’re enjoying the app and finding it useful for local shopping.
We’re always working on improvements, so we appreciate your feedback. 😊
Easy purchase
Easy purchase, great customer service, Danielle the driver was customer friendly and fast!
14 March 2025
Unprompted review
Reply from APPY SHOP
Thanks for your fantastic review Caitlin!
We're thrilled to hear you had an easy shopping experience and great customer service. It’s great to know the delivery was fast and friendly too!
We appreciate your support and look forward to your next order. 😊
Broken glass delivered to my doirstep
Delivered with broken bottles. No way to make direct contact with company only via email. Still waiting for a response. They do not put their telephone number on their website. It’s a shame. I will not be ordering from them again.
1 March 2025
Unprompted review
Reply from APPY SHOP
Sorry to hear about your experience Jacqueline. We’d like to pass your feedback on to the store directly so they can look into this for you. Could you let us know which store your order was from?
We’ll do our best to ensure this is resolved for you as soon as possible.
Great Experience
Never thought I would do grocery shopping online.
Found this to be just great..
So easy to use and great Customer Experience.
26 February 2025
Unprompted review
Reply from APPY SHOP
Thanks for your wonderful review Sheebaa! We're delighted to hear that you found online grocery shopping so easy and enjoyable.
Making the experience simple and convenient is exactly what we aim for. We appreciate your support and don't forget to tell your friends about APPY SHOP 😊!
Delivery drivers are lovely
Delivery drivers are lovely. Goods not so good rolls hard definately not fresh and wrong goods delivered driver had to come back.not much shelf life sausages up in one day bread up in 2 days. Have used them on and off for a while. But this time not at all happy got goods sat expect to get fresh goods not hard and up next day. Dont think i will use again friends have been asking how good yous are....
15 February 2025
Unprompted review
Reply from APPY SHOP
Hi Norma,
Thank you for your feedback. We’re really pleased to hear that you’ve had a great experience with our delivery drivers, but we’re sorry to learn that your recent order didn’t meet expectations.
We want to look into this further, so we’d really appreciate it if you could let us know which store you ordered from. That way, we can pass your comments on to ensure the best possible service going forward.
The delivery guys are brilliant
The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok,
(Mobility issues)leave saying enjoy the rest of your day.items priced same as shopping in store,just a pity they have stopped the free delivery on £30 spend. Keep up the good work
29 January 2025
Reply from APPY SHOP
Hi Shaun,
Thank you for your fantastic 5-star review! We're so pleased to hear that the delivery team always brightens your day with their cheerful and polite service. It’s great to know you find the pricing fair and convenient too.
We appreciate your feedback and your continued support—it really means a lot!
Don't forget to tell your friends about APPY SHOP 😊!
Easy to use service
Easy to use service, quick checkout and CJ the delivery guy was really good. There’s only one delivery person I don’t like and IMHO he was/is in the wrong job. His attitude was abhorrent, unlike everyone else.
23 January 2025
Unprompted review
Reply from APPY SHOP
Hi Craig,
Thank you for your wonderful 5-star review! We're delighted to hear you've had a great experience and appreciate your support.
If you'd like to share which store you shop from, we'd be happy to pass on your feedback to the team.
Don't forget to tell your friends about APPY SHOP 😊!
Thank you for my delivery
Thank you for my delivery, great service 👍 girl driver was very pleasant and courteous ,thanks again 😀
6 January 2025
Unprompted review
Reply from APPY SHOP
Thank you so much for such a lovely review Caroline - you've made our day!
We're so happy to hear you've had a great experience using the service and we greatly appreciate your continued support 😊!
It'd be great if you could let us know which store you shop from, we can then pass on your lovely comments to the store team to let them know how they're doing!
Reply from APPY SHOP
Hi Robert,
Thank you for taking the time to leave a lovely 5-star review.
We’re extremely happy to hear you've had a great experience and appreciate your support!
Thanks so much for your kind words - and don't forget to tell your friends about APPY SHOP 😊!
Absolutely fantastic service from…
Absolutely fantastic service from Larkhall shop, thankyou again !!!
2 January 2025
Unprompted review
Reply from APPY SHOP
Thank you so much for taking the time to leave us a 5-star review Garry.
We’re extremely happy to hear you’ve had a great experience using the service!
Thank you for your continued support 😊!
Great delivery driver (Stef) always on…
Great delivery driver (Stef) always on time, give that man a medal 🏅
29 December 2024
Reply from APPY SHOP
Hi Paul,
Thank you so much for sharing your 5-star review with us.
It's lovely to hear how you've had such a great experience with the store team, and we greatly appreciate your support!
Don’t forget to tell your friends about APPY SHOP 😊!
Great service
Great customer service, delivery always on time and friendly drivers.
31 December 2024
Unprompted review
Reply from APPY SHOP
Thank you, Margaret, for the amazing 5-star review!
We're so happy to hear you've had a great experience using the service and with the store team - thank you for your continued support!
Don’t forget to tell your friends about APPY SHOP 😊!
Order at least twice every week
Order at least twice every week. Never had any problem. Great customer service and we'll presented happy staff!
17 December 2024
Unprompted review
Reply from APPY SHOP
Thank you so much for your wonderful review Sj.
We really appreciate your continued support and 5-star review!
Don’t forget to tell your friends about APPY SHOP 😊!
Great staff and prompt with delivery in…
Great staff and prompt with delivery in allocated time slot
1 December 2024
Unprompted review
Reply from APPY SHOP
Hi Linda,
Thank you so much for your 5-star review!
We’re extremely happy to hear you've had a great experience and appreciate your support!
Don't forget to tell your friends about APPY SHOP 😊!
Reply from APPY SHOP
Thank you so much for taking the time to leave us a 5-star review Linda.
We’re extremely happy to hear you’ve had a great experience using the service!
Don't forget to tell your friends about APPY SHOP 😊!
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