RUN!! DO NOT SIGN UP WITH APTIVE!! They will make it near impossible to cancel your account, all while automatically scheduling services at your house (that you pay for) closer and closer together. Al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Matt arrived as scheduled. He answered all my questions and worked each room efficiently. Courteous and polite. He took pictures of my outside areas and shared with me where he treated. Good service c... See more
I have received services for the past 6+ months. Always arrive within schedule visit. Treat inside and outside and provide a summary of what was found and addresses with each service. Highly rec... See more
Enrique was very thorough, very knowledgeable about different bugs, and very conscientious in his work, both in the interior service, as well as in the garage and the outside service. He also communic... See more
Company replied
Company details
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.4
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrance is great
Terrance is great! Does a thorough job and is very courteous. Looking forward to his next visit.
3 January 2026
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for sharing your experience! We’re thrilled to hear Terrance has been thorough and courteous during his visits. We’ll be sure to pass along your kind words, recognition like this means a lot to our team.
We look forward to continuing to provide the same great service on Terrance’s next visit and appreciate you being a part of the Aptive community.
-Jasmine
Really works
Top notch service with friendly and knowledgeable technicians. Haven’t had an insect problem since starting their regular treatments over two years ago.
3 January 2026
Reply from Aptive Pest Control - Austin
Hi Chris,
Thank you for sharing your experience! We’re thrilled to hear that our service professionals have provided friendly, knowledgeable service and that our regular treatments have helped keep your home protected for over two years. At Aptive, delivering consistent, effective protection and peace of mind is our top priority.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Excellent service
I’ve used them for years because of their excellent service and well trained technicians.
31 December 2025
Reply from Aptive Pest Control - Austin
Hi Brenda,
Thank you for your continued trust in Aptive! We’re thrilled to hear that our service and well-trained service professionals have kept you satisfied over the years. At Aptive, we take pride in providing consistent, thorough care and making sure our customers feel confident and supported. We truly appreciate you being part of the Aptive community.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Leland,
Thank you for sharing your feedback! We’re glad to hear that our team’s professionalism and knowledge have made a positive impression. At Aptive, we take pride in providing thorough, reliable service and ensuring our customers feel confident in the care of their homes. We truly appreciate you choosing Aptive.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for sharing your feedback! We’re glad to hear our team is consistently courteous and punctual. At Aptive, we take pride in providing reliable, attentive service, and it’s wonderful to know this has been reflected in your experience. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Richard with Aptive Pest did a…
Richard with Aptive Pest did a wonderful job! He is so thorough & friendly.
23 December 2025
Reply from Aptive Pest Control - Austin
Hi Marilyn,
Thank you for sharing your experience! We’re thrilled to hear that Richard provided thorough and friendly service. At Aptive, we take pride in our team’s commitment to making every visit effective and positive, and it’s wonderful to know Richard’s efforts made a difference. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Always good service
Always good service. They are interactive with the clients to ensure places that need treatment receive them
9 December 2025
Reply from Aptive Pest Control - Austin
Hi Demo,
Thank you for sharing your experience. We’re glad to hear you continue to receive good service and that our Aptive service professionals take the time to stay interactive and focused on the areas that matter most to you. That communication is a big part of delivering effective, consistent pest control, and it’s great to know it’s making a difference in your home.
We truly appreciate you choosing Aptive and being part of the Aptive neighborhood. Your trust means a lot to us, and we look forward to continuing to provide the level of care you’ve come to expect.
-Jasmine
Excellent service …
The service person texted me 30 minutes before the scheduled appointment. Arrived on time. Inquired about any specific issues or concerns.
Was friendly an courteous. Performed the service efficiently and successfully and sent photos outside to show the work completed.
19 December 2025
Reply from Aptive Pest Control - Austin
Hi Susie,
Thank you for sharing your feedback. I’m glad to hear that our service professional was timely, courteous, and thorough, and that the photos helped keep you informed about the work completed.
At Aptive, we strive to combine professionalism, attentiveness, and clear communication to ensure every customer feels confident in the service we provide. It’s wonderful to know your experience reflected that, and we truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
Excellent service all around…
Excellent communication about appointment times, reminders pre-arrival, etc. Tech always lets me know what they're doing and why, and recaps everything done during a visit. Excellent service all around.
19 December 2025
Reply from Aptive Pest Control - Austin
Hi Tim,
Thank you for sharing your feedback. I’m thrilled to hear that our team provides clear communication, timely reminders, and thorough explanations during each visit.
At Aptive, we strive to ensure every customer feels informed and confident in the service we provide. It’s wonderful to know your experience reflects our commitment to excellent service. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Always courteous punctual and reliable!
11 December 2025
Reply from Aptive Pest Control - Austin
Hi Sandra,
Thanks so much for sharing your experience! We’re thrilled to hear our team has been courteous, punctual, and reliable for you. Providing dependable service that you can count on is exactly what we aim for at Aptive.
We appreciate you being part of the Aptive community, and if there’s ever anything you need, we’re always here to help.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service professional was able to provide thorough and professional service.
At Aptive, we take pride in delivering effective pest solutions while treating every home with care and respect. Your feedback means a lot to us and motivates our team to continue providing the best possible service.
We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.
-Jasmine
This is the best pest control the sale…
This is the best pest control the sale man was so helpful
21 November 2025
Reply from Aptive Pest Control - Austin
Hi Mike,
We’re so glad to hear you had a positive experience and found our sales representative helpful! At Aptive, we take pride in providing friendly, knowledgeable, and thorough service to ensure your home is well-protected. Thank you for trusting Aptive and for being a valued part of our neighborhood!
-Jasmine
Associate sent text before arrival…
Associate sent text before arrival offering indoor service and sent pics of areas treated. Prompt and courteous.
12 November 2025
Reply from Aptive Pest Control - Austin
Hi Carlie,
We’re so glad to hear that our associate provided prompt, courteous service and kept you informed with updates and pictures! At Aptive, we take pride in clear communication and thorough care to ensure every home stays comfortable and protected. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Kenneth,
Thank you for sharing your experience! We’re glad to hear that everything went smoothly and that our team’s communication, like sending a heads-up text, made your visit seamless. At Aptive, we strive to provide professional, timely, and respectful service, and it’s wonderful to know that came through for you. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
The tech was very professional and…
The tech was very professional and customer service was very helpful
16 October 2025
Reply from Aptive Pest Control - Austin
Hi Benito,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided a professional experience and that our customer service team was helpful. At Aptive, we strive to make every interaction seamless and positive for our customers.
We truly appreciate you being part of the Aptive community and for taking the time to recognize our team’s efforts.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Percy and Beate,
Thank you for sharing your feedback! We’re glad to hear that our service professional was able to efficiently cover all areas during your visit. At Aptive, we strive to provide thorough and effective service for every customer, and it’s wonderful to know our team delivered on that.
We truly appreciate you being part of the Aptive community and for taking the time to recognize our team’s efforts.
-Jasmine
Review
Schedule Wyatt for my next appointment in February. He did a great job. Highly recommend him.
4 November 2025
Reply from Aptive Pest Control - Austin
Hi Diona and Bob,
Thank you for sharing your feedback! We’re thrilled to hear that Wyatt did a great job and earned your recommendation. We’ll make sure he’s scheduled for your next appointment in February. At Aptive, we take pride in providing reliable and professional service, and it’s wonderful to know our team is making a positive impact. We truly appreciate you being part of the Aptive neighborhood and for recognizing Wyatt’s efforts.
-Jasmine
Not satisfied!
I ask the technician to really pay attention to ant beds in the flower beds but he missed them. He was only at our house for less than 20 minutes to do inside & outside. The worst service from Aptive ever. Usually the other technicians do a thorough job. Still seeing ants in the yard.
23 October 2025
Reply from Aptive Pest Control - Austin
Hi Luis,
We’re so sorry to hear that your recent service didn’t meet the level of quality you’ve come to expect from Aptive. We truly appreciate you taking the time to share these details, especially about the ant beds in your flower beds. Your feedback helps us address where things fell short and ensure this isn’t the kind of experience you have again.
We’d love the chance to make this right by sending another service professional out to carefully retreat the affected areas and make sure your yard is properly treated. Please reach out to us at socialmedia@goaptive.com so we can get that scheduled at no cost to you. Thank you for being a part of the Aptive neighborhood and for giving us the opportunity to earn back your confidence.
-Jasmine
thorough and professional pest control.
30 October 2025
Reply from Aptive Pest Control - Austin
Hi Frank,
Thank you for sharing your feedback! We’re glad to hear that you found our service thorough and professional. At Aptive, we take pride in providing detailed, attentive service to ensure every home is well-protected and comfortable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Terrible Customer adherance
Since day 1, we have requested to be "first" on the list, or early morning spraying. We have had about 10 services, and not 1 has been before 11am, some as late as 6PM. Techs all seem just fine, and all gave generally good service, but the office is run by people who never update their notes, nor do they comply with any requests, and their computer scheduling/rescheduling options are totally useless. They are 2-3x the cost of other services, without any added benefits. We have also had 10 different techs, so a new one each time to show around the house and property... We have always had a bug service, so their is not any problem with this part to speak of..
28 October 2025
Reply from Aptive Pest Control - Austin
Hi Dominic,
Thank you for taking the time to share such detailed feedback. We truly appreciate your honesty and the opportunity to improve. It sounds like our scheduling process hasn’t lived up to your expectations, and we completely understand how frustrating it can be when requests for early appointments aren’t honored. Your time is valuable, and we want to make sure your preferences are respected moving forward.
We’re also sorry to hear that the frequent rotation of service professionals and scheduling challenges have made your experience less consistent. At Aptive, we’re working to improve both our scheduling system and internal communication so our customers receive more reliable, personalized service.
We’d really like to take a closer look at your account to ensure your early morning preference is noted correctly and see what we can do to make your experience smoother going forward. Please reach out to us directly at socialmedia@goaptive.com so we can assist you personally. Thank you for being a part of the Aptive neighborhood. Your feedback truly helps us grow and provide better service.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.