Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... See more
Company replied
Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
Company replied
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
Company replied
Company details
Written by the company
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
472 Lindbergh Avenue, 94551, Livermore, California, United States
- 14158432163
We overthink pests so you don't have to.
4.3
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service tech was friendly
The service tech was friendly and knowledgeable. All questions were answered and all the service areas were done quickly.
3 March 2026
Reply from Aptive Pest Control - Bay Area
Hi Peter and Donna,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was friendly, knowledgeable, and thorough in addressing all of your questions. At Aptive, we take pride in providing professional, efficient, and attentive pest control for every home, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Kristen,
Thank you for sharing your experience! We’re glad to hear that our team provided clear communication and thorough service. At Aptive, we take pride in delivering professional, attentive, and reliable pest control for every home, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Have an inset free home
Good communication, schedule coordination and service. But too expensive for 10 minutes work.
27 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Cathy,
Thank you for taking the time to share your feedback. We’re glad to hear that your experience with our communication, scheduling, and service has been positive.
We understand your concern regarding the cost and want to assure you that at Aptive, our pricing reflects not just the time spent on each visit but also the expertise of our service professionals, the quality of the treatments we use, and the ongoing support and protection provided for your home throughout the year.
We truly value you as part of the Aptive family and appreciate the opportunity to keep your home comfortable and protected. If you have any questions about your service or treatments, please reach out, we’re always happy to help.
-Jasmine
Aptive Pest Control is excellent
26 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Yvette,
Thank you for sharing your feedback! We’re thrilled to hear that you think highly of Aptive. We take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
The technicians are very reliable
The technicians are reliable, when the company makes an appointment with us for service to our home, the technician shows up, rain or shine, 100% of the time. I live in San Jose, California.
4 March 2026
Reply from Aptive Pest Control - Bay Area
Hi Patricia,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive service professionals consistently show up on time and provide reliable service, rain or shine. Dependability is a top priority for us, and it’s wonderful to know our efforts give you confidence and peace of mind. We truly appreciate you trusting Aptive to protect your home in San Jose.
-Jasmine
The technician listened
The technician listened and told me exactly what he was going to do to get rid of my ant problem. He seemed genuinely concerned
28 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Pat,
Thank you for sharing your experience! We’re so glad to hear that our service professional took the time to listen and clearly explain the plan to address your ant problem. At Aptive, we pride ourselves on providing thorough, attentive service while ensuring our customers feel confident and informed.
It’s wonderful to know that the service professional's genuine care made a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to protect your home with reliable, professional service.
-Jasmine
Aptive is easy to work with.
The workers are very receptive to any feedback or problems you're having; very friendly and cooperative.
20 January 2026
Reply from Aptive Pest Control - Bay Area
Hi Daniel,
Thank you for sharing your feedback! We’re delighted to hear that our team is friendly, cooperative, and receptive to your feedback. At Aptive, we take pride in providing attentive, personalized service that addresses our customers’ needs and ensures their home stays protected and comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to serve you.
-Jasmine
They are very organized
26 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Dean,
Thank you for sharing your feedback! We’re glad to hear that you’ve noticed the organization and attention to detail in our service. At Aptive, we strive to provide a seamless, reliable experience for every customer, making sure your home is protected and every visit is efficient and thorough.
We truly appreciate your trust in Aptive and look forward to continuing to provide the consistent, professional care you expect.
-Jasmine
They get the job done right
The person treating my property let me know when he would be arriving, and let me know when he was leaving, so I would not be startled. The tech took photos of treated areas and posted them to my cell phone so I could see what was done. Good job.
24 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Ruth,
Thank you for sharing your experience! We’re so glad to hear that your service professional kept you informed throughout the visit and provided photos of the treated areas. At Aptive, we take pride in clear communication and thorough service, ensuring you not only feel safe but also fully understand the work being done to protect your home. Your feedback means a lot, and we truly appreciate you choosing Aptive.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Chuck,
Thank you for sharing your feedback! We’re so glad to hear that our notifications, service, and friendly approach made a positive impression. At Aptive, we pride ourselves on providing reliable, thorough, and personable service that keeps our customers informed and confident in the protection of their homes. Your kind words mean a lot, and we truly appreciate you choosing Aptive.
-Jasmine
Very thorough treatment service
Very thorough treatment service, communicate well at every step.
21 February 2026
Reply from Aptive Pest Control - Bay Area
Hi James,
Thank you for sharing your feedback! We’re glad to hear that our team’s thorough treatment and clear communication at every step made a positive impact for you. At Aptive Environmental, we take pride in providing reliable, detailed service while keeping our customers informed throughout the process.
Your feedback encourages our team to continue delivering the high-quality, attentive service our customers deserve. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
Excellent and they communicate well
Always communicate well. Non-toxic is so important.
14 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Donna,
Thank you for sharing your experience! We’re glad to hear that our communication has been clear and consistent, and that our focus on environmentally friendly treatments is important to you. At Aptive Environmental, we strive to provide safe, effective, and responsible solutions while keeping our customers informed every step of the way.
Feedback like yours motivates our team to continue delivering professional, reliable service that protects both your home and your peace of mind. We truly appreciate you choosing Aptive!
-Jasmine
I have had to call twice now because…
I have had to call twice now because they keep sending people to my house without notice. I have asked twice now to pause my service and instead they keep booking appointments. If this is how business is going to be done, I would stay far away
20 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Danielle,
Thank you for bringing this to our attention. I can understand how frustrating it would be to request a pause in service, not once but twice, and still have appointments scheduled and service professionals arrive without proper notice. That’s not the experience we want anyone to have with Aptive.
When a pause is requested, it should be clearly documented and respected. Continued scheduling after that creates confusion and understandably impacts trust. At Aptive Environmental, we take communication seriously, and we clearly missed the mark here.
We would really appreciate the opportunity to review your account to confirm the pause request, correct the scheduling immediately, and make sure this does not continue happening. If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so we can take care of this right away.
Your feedback matters, and we’re committed to making sure your account is handled properly moving forward.
-Jasmine
My experience with Aptive has been…
My experience with Aptive has been wonderful. What I really like is there quick response to the issues. Also the agents are ready to talk and give insights and suggestions.
17 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Seema,
Thank you for sharing your experience! We’re thrilled to hear that our team’s quick response and willingness to provide insights and suggestions have made a positive impact. At Aptive, we take pride in delivering attentive, knowledgeable service that addresses your needs promptly and effectively.
We truly appreciate you choosing Aptive and being part of our neighborhood. Feedback like yours inspires us to continue providing the professional, reliable service our customers deserve.
-Jasmine
The technician was through
The technician was through, friendly, and seemed to do all of the required task.
They were actually there for the right amount of time. Sometimes in the past the technician is in and out in 10 min and I ask Aptive to come back out and they do.
6 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Anna,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional was thorough, friendly, and provided the attention your home and yard deserve. At Aptive, we take pride in making sure every service is done right, giving our team the time needed to address all concerns thoroughly.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Kay provided timely, courteous, efficient, and effective service. At Aptive, we take pride in having service professionals who deliver reliable care while making every interaction positive and stress-free.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Timely arrival and smooth processing of…
Timely arrival and smooth processing of expected work with zero interruption to family schedule.
12 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Michael,
Thank you for sharing your experience! We’re delighted to hear that our team was timely and efficient, and that the service fit seamlessly into your family’s schedule. At Aptive, providing professional, hassle-free service is a top priority, and it’s wonderful to know we delivered that for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
quick response
I had a pest treatment outside my home about a month ago. About 2 weeks ago, I started getting an invasion of ants in the kitchen. Called Aptive. They sent someone out the next day and did a complimentary treatment. Asked if I wanted inside, too. I declined, but they resprayed outside. No more ants.
11 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Barbara,
Thank you for sharing your experience! We’re glad to hear that our team was able to respond quickly and resolve the ant issue at your home. At Aptive, providing timely, effective service and ensuring our customers feel supported is always our top priority.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Antion is a very organized employee
Antion is a very organized employee. He explained the various areas of the yard/house that he would be spraying and also told me about what he had found/noticed while working. He also took photos of the various areas & showed me evidence of rodents which he also handled.
10 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Susan,
Thank you for sharing your experience! We’re thrilled to hear that Antion provided such organized and thorough service, taking the time to explain his process, share observations, and provide visual updates. At Aptive, we strive to make every visit informative, effective, and tailored to your home’s needs, and it’s wonderful to know that reflected in your visit.
We appreciate you choosing Aptive and look forward to continuing to keep your home and yard protected!
-Jasmine
Good informative detailed
7 February 2026
Reply from Aptive Pest Control - Bay Area
Hi Teddy,
Thank you for your feedback! We’re glad to hear that your Aptive service was informative and detailed. Providing clear communication and thorough care is exactly what we strive for, and it means a lot to know it made a positive impact. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.