Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... See more
Company replied

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Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... See more
Company replied
Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... See more
Company replied
Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
Company replied
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
Company replied
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
472 Lindbergh Avenue, 94551, Livermore, California, United States

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They are reliable, timely, and friendly people. And I believe my pest issue is well under control. Thanks to them.

Reply from Aptive Pest Control - Bay Area
I like that the technician texts when he's about 30 minutes out, asks for specific issues and upon arrival we chat more specifically. He does a great job swiffering the spiders' webs and bug spraying. He leaves pics of what he's done.

Reply from Aptive Pest Control - Bay Area
Good tech did his best to get rid of moths but didn’t have traps. Said they were not in inventory. Seems to me that being the case, company should get a few at any hardware store. Successfully eliminated ants and cleaned up spiders and yard pests. Bottom line is I still have moths and some larvae in the housr

Reply from Aptive Pest Control - Bay Area
I appreciate the many reminders they send me and that the technicians let me know when they are one the way. It helps me plan the time with my animals being outside. The technicians have been very pleasant and knowledgeable when ever I have had questions of concerns. They always do a very efficient job and I appreciate the photos they text me when they are done.

Reply from Aptive Pest Control - Bay Area
I think the amount of communication we get from the company as well as the techs is exceptional. They give you plenty of notice on when they're coming and I get texts from the tech on their arrival and all service performed. And they are all super friendly and customer oriented.

Reply from Aptive Pest Control - Bay Area
I haven't seen bugs in our house at all! It is so nice.

Reply from Aptive Pest Control - Bay Area
The tech listened to my needs and took care of the issues.

Reply from Aptive Pest Control - Bay Area
Arrived 90 minutes late. Did service in dark! How could that be a thorough exterior service?

Reply from Aptive Pest Control - Bay Area
Carlos did a great job communicating & taking photos

Reply from Aptive Pest Control - Bay Area
Communication and service and friendly and knowledgeable technicians.

Reply from Aptive Pest Control - Bay Area
Good communication and they target our problem areas each time whether wasps or grubs etc depending on the season

Reply from Aptive Pest Control - Bay Area
My technician sent me lots of photos of the work done(as I am disabled and couldn’t view his work afterwards).

Reply from Aptive Pest Control - Bay Area
The technician was polite and highly efficient. I would recommend him to others.

Reply from Aptive Pest Control - Bay Area
The technicians are friendly & listen to our concerns.

Reply from Aptive Pest Control - Bay Area

Reply from Aptive Pest Control - Bay Area
The technician was professional, informative, kind and thorough.
Very good experience.
Thank you
Dennis Knorr

Reply from Aptive Pest Control - Bay Area
The tech got here and rang the doorbell. I talked to him briefly, and he performed the work. Then he rang the bell after he was done, and reviewed what he did. He also gave me some information about some previously installed bait traps.

Reply from Aptive Pest Control - Bay Area
Technician communicated very well. I am away from my house and cannot comment on how effective any treatment is.

Reply from Aptive Pest Control - Bay Area
Aptive Technicians are courteous, reliable and fully understand the client needs.

Reply from Aptive Pest Control - Bay Area
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