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Aptive Pest Control - Boston Reviews 108

TrustScore 4 out of 5

4.2

125 Washington St, Unit 3, 02035 Foxborough, MA, US


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Rated 5 out of 5 stars

Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... See more

Company replied

Rated 1 out of 5 stars

Aptive is a scam. Their sales tactic is quite invasive. The salesman, Michael, who came to our house literally would not take "No" for an answer, to the point of questioning our financial status. We c... See more

Company replied

Rated 5 out of 5 stars

Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... See more

Company replied

Rated 5 out of 5 stars

This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Boston

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 125 Washington St, Unit 3, 02035, Foxborough, MA, United States

  • 13392178459
Promotion box for Aptive Pest Control - Boston

We overthink pests so you don't have to.

Smarter pest control starts here.

4.2

Great

TrustScore 4 out of 5

108 reviews

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Rated 2 out of 5 stars

Did not send Pictures of spray the area

Did not send Pictures of spray the area he was on time for the appointment

1 May 2026
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Reply from Aptive Pest Control - Boston

Thank you for taking the time to share this, Isalino. We’re really glad to hear the service professional arrived on time, but we’re sorry to hear that you didn’t receive the treatment photos and that this created frustration. We understand how important it is to have clear documentation of the work performed during each visit.

Please note that all treatment photos are located in your customer portal at my.goaptive.com using the email on file to log in.

We appreciate your feedback and will make sure your concern about the missing photos from this visit is documented. If you’d like this formally reviewed, you’re welcome to contact socialmedia@goaptive.com with your service address and any relevant details so we can take a closer look. We're here to help!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Tyler my technician took the time to…

Tyler my technician took the time to answer some questions for me being it was the first service of the year !!!

3 May 2026
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Reply from Aptive Pest Control - Boston

Hi Steve,

That’s great to hear, and we really appreciate you sharing it! First service of the year is always an important one, and it’s good to know Tyler took the time to walk you through things and answer your questions. That kind of communication helps make sure everything is handled smoothly and with confidence from the start.

We’ll be sure to pass your feedback along to Tyler, he’ll appreciate it. Thanks for choosing Aptive and trusting us to keep things handled for your home!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Chris performed his job well

Chris texted me to let me know he was on his way. He arrived shortly. He did everything he needed to do.

1 May 2026
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Reply from Aptive Pest Control - Boston

Thanks for taking a moment to share this with us, Dave! It’s great to hear that Chris communicated his arrival time and arrived shortly after, then completed the service thoroughly. We appreciate you sharing your experience and trusting Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

PRAISE FOR APTIVE

They always alert me when they will be coming, and then let me know they have been there.

23 April 2026
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Reply from Aptive Pest Control - Boston

Hi Sheryl,

It’s great to hear you’ve had a consistent experience with clear notifications before and after each visit. That kind of communication helps everything run smoothly and gives you peace of mind knowing what’s happening at your home.

At Aptive, we aim to make every step feel handled from start to finish, so you’re never left wondering what’s going on. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great Service

Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a follow-up text/email of the services provided, along with pictures.

30 April 2026
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Reply from Aptive Pest Control - Boston

We’re happy to hear your experience with scheduling was quick and convenient, and that our team was helpful and efficient throughout the process, Tonia! It’s also great that the post-treatment updates and photos gave you clear visibility into the work completed. We appreciate your feedback and the opportunity to handle your pest concerns. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Staff is always friendly

Staff is always friendly! Courtney was great.

19 April 2026
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Reply from Aptive Pest Control - Boston

Hi Carolyn,

It’s always great to hear when our team leaves that kind of impression, thank you for sharing. We’ll be sure to pass the kind words along to Courtney, she’ll really appreciate it. At Aptive, we’re all about making sure every visit feels smooth, friendly, and fully handled from start to finish. Thanks again for choosing Aptive and being part of the neighborhood.

-Jasmine

Rated 5 out of 5 stars

Service Tech provided info and answered…

Service Tech provided info and answered all questions

21 April 2026
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Reply from Aptive Pest Control - Boston

Hi Mary,

Thanks so much for sharing this, we really appreciate the feedback and are glad to hear your Aptive service professional took the time to provide information and answer all your questions. That level of communication is exactly what we aim for on every visit, making sure you feel informed and confident that everything is handled properly from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Rated 3 out of 5 stars

Not our usual experience this round. Please avoid windows with liquids.

Unfortunately, when they were applying the liquid chemicals on the house the squirted above the windows which caused drips to go down most of my windows. This is the first time this is occurred so hopefully you can inform the technician to be more careful in the future and avoid dripping chemicals down windows

10 April 2026
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Reply from Aptive Pest Control - Boston

Hi Paula,

Thanks for taking the time to share this and for being an Aptive customer.

I’m really sorry about the drips on your windows after the treatment. That’s not the level of care we expect during service, and I understand how frustrating it is to have to deal with that afterward. Even though it hasn’t happened before, it’s still something we want to correct.

We’ll make sure this feedback is shared with your service professional so extra care is taken around windows and application moving forward. Please reach out to us at socialmedia@goaptive.com so we can also take a closer look at your account and address this directly with you.

At Aptive, we’ve got this handled, and that includes making sure your home is treated carefully as well as effectively every time.

-Jasmine

Rated 5 out of 5 stars

The service rep was very good and…

The service rep was very good and listened to our needs

17 April 2026
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Reply from Aptive Pest Control - Boston

Hi Josh,

Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional took the time to listen closely to your needs and delivered a positive experience, that kind of attentiveness is exactly what we aim for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit continues to feel just as responsive, thoughtful, and tailored to you.

-Jasmine

Rated 5 out of 5 stars

Courteous employees and completed his…

Courteous employees and completed his tasks

11 April 2026
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Reply from Aptive Pest Control - Boston

We really appreciate you taking a moment to share this with us, Carol! It’s great to hear that our service professional was courteous and followed through on the service as expected. Providing reliable and respectful care is always our goal, and we're glad that stood out. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!

-Alexis

Rated 5 out of 5 stars

Thorough courteous service

Technician messaged upon arrival, asked about any specific needs, treated perimeter of house and snapped pictures at each location

1 April 2026
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Reply from Aptive Pest Control - Boston

We really appreciate your feedback, Grape! It's fantastic to hear that our service professional provided you with excellent service by communicating effectively and addressing your specific needs. We're so glad the treatment and the thorough documentation with pictures met your expectations. Your perfect rating of 5.0 is truly appreciated and motivates us to continue delivering the best possible service. If you have any more feedback or need further assistance, please don't hesitate to reach out. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Technician was very professional and…

Technician was very professional and friendly. All work was completed quickly and efficiently.

7 April 2026
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Reply from Aptive Pest Control - Boston

We really appreciate you taking the time to share your feedback with us, Lisa! It’s wonderful to hear our service professional was friendly, provided expert service, and that everything was completed quickly and efficiently. We’re glad the visit was smooth and met your expectations. Thank you for choosing Aptive to handle your pest concerns!

-Alexis

Rated 5 out of 5 stars

Knowledgeable

Before treating my yard, Dylan talked to me about my concerns. He was pleasant and knowledgeable.

4 April 2026
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Reply from Aptive Pest Control - Boston

It’s great to hear Dylan took the time to listen to your concerns before starting the treatment and that he was both pleasant and knowledgeable throughout the treatment, J! That kind of thoughtful, informed service really makes a difference, and we’re glad it stood out to you. Thank you for choosing Aptive to handle your pest concerns! We're grateful to have you with us.

-Alexis

Rated 4 out of 5 stars

The aptiv employee told me he had run…

The aptiv employee told me he had run out of bait for the outdoor mouse traps. Pretty disappointing that the truck was not property stocked and that when I asked if he/someone would return and he put the burden on me to contact the company.

24 March 2026
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Reply from Aptive Pest Control - Boston

Thank you for bringing this to our attention, Steven. We aim to provide reliable support, and we understand how disappointing this must have been. Please don't hesitate to reach out to us at socialmedia@goaptive.com, including your service address, so we can look into what happened and ensure this treatment is completed to your satisfaction. We're here to handle this for you!

-Alexis

Rated 5 out of 5 stars

Adam was very thorough with the…

Adam was very thorough with the application. I received pictures that detailed areas that were covered. I am extremely satisfied with his performance.

12 March 2026
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Reply from Aptive Pest Control - Boston

Hi Melba,

Thank you for sharing your experience! We’re thrilled to hear that Adam was thorough and provided detailed photos of the treated areas.

At Aptive, we take pride in making sure every service is handled carefully and transparently, so you can feel confident that your home is well protected. We appreciate you trusting us and are glad to know your experience exceeded expectations!

-Jasmine

Rated 5 out of 5 stars

Aptive Rules!

Matt did a terrific job both in his work and his explanation. He is an exemplary rep for Aptive!

12 March 2026
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Reply from Aptive Pest Control - Boston

Hi David,

Thank you for sharing your feedback! We’re thrilled to hear that Matt provided a terrific service experience and took the time to clearly explain his work. At Aptive, we take pride in having service professionals who combine thorough, effective pest control with clear communication, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Professional

Professional, efficient and respectful

10 March 2026
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Reply from Aptive Pest Control - Boston

Hi Paula,

Thank you for sharing your feedback! We’re thrilled to hear that our team provided service that was professional, efficient, and respectful. At Aptive, we take pride in delivering thorough and reliable pest control while treating every home and customer with care. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.

-Jasmine

Rated 5 out of 5 stars

Service was great

26 February 2026
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Reply from Aptive Pest Control - Boston

Hi Edward,

Thank you for taking a moment to share your feedback! We’re happy to hear that you had a great experience with your Aptive service. Our team works hard to provide thorough, dependable pest control while making sure each visit is helpful and convenient for our customers.

We truly appreciate you choosing Aptive and being part of the Aptive neighborhood. If there’s ever anything you need between services, our team is always here to help.

-Jasmine

Rated 5 out of 5 stars

Andre was SO nice to my kids!

Andre was SO nice to my kids - they wanted to shadow him and see what was going on. He explained everything and was so fast. Didn't even mind having to dig through the snow to get to the bait box.

12 February 2026
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Reply from Aptive Pest Control - Boston

Hi Jessica,

Thank you for sharing your experience! We’re thrilled to hear that Andre made such a positive impression on your kids while providing fast and thorough service. At Aptive, we take pride in not only delivering effective pest control but also in making sure our team is approachable, informative, and professional in every interaction.

It’s wonderful to know that Andre’s willingness to explain the process and go the extra mile, even through the snow, made a difference for your family. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

The technician was very courteous and…

The technician was very courteous and friendly. Willing to walk through 18 inches of snow to get to all windows and doors.

26 February 2026
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Reply from Aptive Pest Control - Boston

Hi there,

Thank you for sharing your experience! We’re so glad to hear that our service professional went above and beyond, even braving the snow, to ensure your home was thoroughly treated. At Aptive, we take pride in providing service that’s both effective and attentive, and it’s wonderful to know that dedication and care stood out during your visit.

We truly appreciate your trust in Aptive to protect your home and look forward to continuing to provide the thorough, reliable service you deserve, no matter the weather!

-Jasmine

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