Alex was in his always courteous gentlemanly ways today. He explains to me what he is going to do after asking me if there is anything in particular that has been a problem. Then he goes about his tas... See more
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Excellent technician but company has issues. This is the 2nd month in a row that they have had mosquito control on one system but not the technician's requiring texts and phone calls. I pay a fair... See more
Company replied
The service techs always text me to let me know when they will arrive. They arrive on time. They ask about any problem areas I have noticed and we agree on a plan of action. The techs are professional... See more
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The technician that treated my home was the absolute best!!! Very thorough, knowledgeable, professional and friendly. I recommend him highly. He was great.
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4215 Stuart Andrew Blvd, Ste D, 28217, Charlotte, NC, United States
- 17046105860
We overthink pests so you don't have to.
4.6
Excellent
202 reviews
Asks customers to review
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If Aptive has an Employee of the Year…
If Aptive has an Employee of the Year award, Alex deserves to be at the top of the list.
In every interaction, Alex demonstrates a level of professionalism, expertise, and customer care that is truly exceptional. He is knowledgeable, thorough, and incredibly detail-oriented, but what makes him stand out is the genuine pride he takes in his work and the respect he shows his customers. He doesn't simply complete a service call—he takes the time to educate, answer questions, and ensure that every concern has been fully addressed.
Alex consistently goes above and beyond expectations. He is proactive in identifying potential issues, explains solutions clearly, and makes customers feel confident that their home and family are being well cared for. His positive attitude, patience, and commitment to excellence are evident in everything he does.
As a customer, I can honestly say that Alex is one of the main reasons I continue to have confidence in Aptive. Employees like him are rare. He represents the company with integrity, professionalism, and a customer-first mindset that every organization strives for but few achieve so consistently.
Aptive should be incredibly proud to have Alex on their team. He is not just a good service professional, he is an outstanding ambassador for the company and an example of what exceptional service looks like. Thank you, Alex, for setting the standard so high and for making every visit a positive experience.
29 May 2026
The technician that treated my home was…
The technician that treated my home was the absolute best!!! Very thorough, knowledgeable, professional and friendly. I recommend him highly. He was great.
16 May 2026
Good technician
The technician was polite,friendly and honest. H e knew what kinds of things attracted the sugar ants I had in my kitchen.
29 May 2026
May use AI-assist with repliesRead more
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Alex and Charles were very professional
22 May 2026
Reply from Aptive Pest Control - Charlotte
Hi Brenda,
Thank you so much for taking the time to share this! We’re really glad to hear Alex and Charles provided such professional service during your visit.
At Aptive, our goal is to make every experience feel smooth, respectful, and fully handled from start to finish, so it means a lot to know that came through with our team. We truly appreciate you choosing Aptive and are always here whenever you need us.
-Jasmine, Aptive Care Team
Great service
Great service. Service tech was prepared, engaged and efficient. Went above and beyond to address issues.
17 May 2026
Reply from Aptive Pest Control - Charlotte
Hi Dan,
Thank you so much for taking the time to share this! We’re really glad to hear you received great service and that our service professional was prepared, engaged, efficient, and went above and beyond to address your concerns.
At Aptive, our goal is to make every visit feel proactive, thorough, and fully handled from start to finish, so it means a lot to know that came through for you. We truly appreciate you choosing Aptive and are always here whenever you need us.
-Jasmine, Aptive Care Team
Aptive Pest Control Review
Alex is a fantastic employee that knows his job well. He texts to let us know that he’s on his way and asks for any concerns that needs his attention. He came to our residence on May 14, 2026.
13 May 2026
Reply from Aptive Pest Control - Charlotte
Hi Phyllis,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear Alex provided such a great experience, from communicating his arrival to checking in on your concerns and delivering knowledgeable service.
That’s exactly what we strive for at Aptive, making sure every visit is handled with clear communication, professionalism, and attention to your specific needs so you always feel taken care of. We appreciate your feedback and your trust in us!
-Jasmine, Aptive Care Team
Excellent technician but company has…
Excellent technician but company has issues. This is the 2nd month in a row that they have had mosquito control on one system but not the technician's requiring texts and phone calls. I pay a fair price so I'm grateful for that.
21 May 2026
Reply from Aptive Pest Control - Charlotte
Hi Ginger,
We really appreciate you sharing this, and it is great to hear your service professional has been excellent during your visits. At the same time, we hear your concern about the mosquito control system not being properly aligned and the extra effort it has taken on your end to get things corrected. That should not be something you have to chase down, and we understand how frustrating that can be.
We would like to take a closer look at your account to understand what happened and make sure everything is properly synced going forward. Please reach out to socialmedia@goaptive.com so we can review this with you directly and help prevent it from happening again. We have got this handled, and we are committed to making your experience with Aptive smoother and more consistent.
-Jasmine, Aptive Care Team
James is awesome!
16 May 2026
Reply from Aptive Pest Control - Charlotte
We love to hear this, L! Knowing you're satisfied with the service James has been able to provide really means a lot to us. It's always a pleasure to handle your pest control needs, and we're grateful to have you as a part of Aptive!
-Alexis, Aptive Care Team
Great technicians…
They keep me informed of upcoming appointments. Technicians are always courteous and efficient. Pricing is reasonable.
12 May 2026
Reply from Aptive Pest Control - Charlotte
Thank you for sharing your feedback with us, Kay! It's fantastic to hear you’ve found the communication around upcoming appointments helpful and that the service professionals have been courteous and efficient during visits. We also appreciate your note about pricing. We do our best to provide exceptional service at a fair rate, and it's great to know your treatments are being handled well. We're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Excellent service
The service techs always text me to let me know when they will arrive. They arrive on time. They ask about any problem areas I have noticed and we agree on a plan of action. The techs are professional, courteous, thorough, and efficient. I definitely see fewer bugs in and around the house since subscribing to a treatment plan.
8 May 2026
Reply from Aptive Pest Control - Charlotte
Thank you for sharing such a detailed and positive experience, Dina! We’re glad to hear the communication around arrivals has been reliable, the visits have been on time, and that the service professionals take the time to review problem areas and align on a plan with you. It’s also great to know you’ve seen a real reduction in pest activity since starting your service plan. Your feedback means a lot to us, and we're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Charlotte
Thank you for sharing your experience with us, Anne! We’re glad that Alex's professionalism and attention to detail helped make the visit a positive one. Your satisfaction means the world to us, and it's great to know your service was handled with care. We really appreciate having you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Alex is always a great example of how customer relations should be
Alex was in his always courteous gentlemanly ways today. He explains to me what he is going to do after asking me if there is anything in particular that has been a problem. Then he goes about his tasks in a systematic and orderly manner and completes them as quickly as he can. He always asks about my family and wishes them well.
30 April 2026
Reply from Aptive Pest Control - Charlotte
We really appreciate you sharing this, David! It’s great to hear our service professional, Alex, continues to provide such a courteous and thoughtful experience. Taking the time to ask about any concerns, clearly explaining the plan for the visit, and working in a steady and organized way really speaks to the care he brings to each service. It's always a pleasure to handle your pest control needs, and we're grateful to have you as a part of Aptive!
-Alexis, Aptive Care Team
Always show up on time and extremely…
Always show up on time and extremely knowledgeable and helpful
30 April 2026
Reply from Aptive Pest Control - Charlotte
We really appreciate you sharing this with us, Ashli! It’s great to hear that the team consistently arrives on time and is able to provide knowledgeable, helpful support during each visit. That combination really helps make the experience smooth and ensures the treatment is handled with care. Thanks for trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Our inspector this last time went over…
Our inspector this last time went over and above on our porch and got all the webs on the ceiling and in the corners.
28 April 2026
Reply from Aptive Pest Control - Charlotte
Hi Julie,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear your service professional went above and beyond, especially with taking care of the porch and clearing out the webs in those hard-to-reach corners.
Those extra details may seem small, but they make a big difference in helping your home feel truly cared for. At Aptive, we aim to make sure everything is fully handled, not just the basics, so it’s great to know that level of thoroughness stood out to you. We appreciate your trust in us, we’ve got it handled.
-Jasmine, Aptive Care Team
These guys completed this April service…April 30, 2026
These guys completed this April service when I wasn't present. When I contacted them they responded and then returned to my home to set up traps for me when I told them there was a mouse in the house. They also answered some questions about the products they use outside and assured me they take care not to harm critters like butterflies and honey bees.
1 May 2026
Reply from Aptive Pest Control - Charlotte
Hi Jonas,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team was responsive after your follow-up and took the extra step to come back out and set traps once you noticed mouse activity. That kind of care and follow-through matters to us.
We’re also glad they were able to answer your questions about the products used outside and address your concerns about protecting beneficial insects like butterflies and honey bees. At Aptive, we aim to keep everything handled with care and attention, we’ve got this handled.
-Jasmine, Aptive Care Team
Happy Homeower
Raegan was thorough on completing the things and issues that we mentioned to her. She understood what we needed done and did an awesome job.
28 April 2026
Reply from Aptive Pest Control - Charlotte
Hi Donna Lynn,
We really appreciate you taking the time to share this, thank you. It’s great to hear Raegan was thorough, attentive to your concerns, and delivered such a strong experience, that level of understanding and follow-through is exactly what we strive for at Aptive.
At Aptive, we want you to feel confident that everything you bring to our attention is fully handled with care and attention to detail. We’ll be sure to pass along your kind words to Raegan, and we truly appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Great job Raegan
Raegan did an awesome job. The wife was very impressed with her. She treated all the areas that I asked of her.
28 April 2026
Reply from Aptive Pest Control - Charlotte
Hi Ken,
We really appreciate you taking the time to share this, thank you. It’s great to hear Raegan did an awesome job and made such a strong impression, especially by making sure all requested areas were properly treated.
At Aptive, we aim for every visit to feel fully handled with care, attention, and follow-through on exactly what matters most to you and your home. We’ll be sure to pass your kind words along to Raegan, and we truly appreciate you choosing Aptive.
-Jasmine, Aptive Care Team
Nice people and the service really…
Nice people and the service really works!
We live in a fairly wooded area and there are no pests inside the house.
25 April 2026
Reply from Aptive Pest Control - Charlotte
Hi Mark,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear our team has been kind to work with and that the service is doing its job, especially in a wooded area where pest pressure can be higher. Most importantly, we’re glad your home is staying protected.
At Aptive, we focus on making sure everything is handled thoroughly so you can feel comfortable and protected inside your home year-round. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Fernando,
Thank you for taking the time to share this, we really appreciate it! That’s exactly what we aim for at Aptive, keeping pests where they belong, outside your home.
We’re focused on making sure your pest concerns are handled thoroughly so you can feel comfortable and protected inside your space year-round. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Great Tech service
Great Tech service. Knowledgeable, courteous, and efficient service.
16 April 2026
Reply from Aptive Pest Control - Charlotte
We really appreciate you taking a moment to share your feedback, Laverne! It’s great to hear the service was knowledgeable, courteous, and efficient. That's exactly the kind of service we aim to provide every time we're at your home! Thanks for trusting our team here at Aptive to handle your pest control needs.
-Alexis
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