Adam from Aptive Pest Control was outstanding. We’ve had plenty of door-to-door salespeople knock on our door over the years, and we’ve always said no. Adam was different. He took the time to a... See more
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See what reviewers are saying
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied
The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
251 reviews
Asks customers to review
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Communication is great
Communication is great. Very thorough treatment with details provided.
11 September 2025
Reply from Aptive Pest Control - Chicago
Hi Jill,
Thank you for sharing your experience! We’re thrilled to hear that our team provided thorough treatment and clear communication throughout the process. At Aptive, we take pride in keeping our homeowners informed and confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Customer services rep
Customer services rep. very rude with me on last Friday, about my outstanding balance. Actually I don't have any outstanding balance under my account. He was mentioning me we send this to collection agency.
29 August 2025
Reply from Aptive Pest Control - Chicago
Hi Pankaj,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience with our customer service team. At Aptive, we strive to treat every customer with respect and professionalism, and it’s concerning to hear that we fell short in your interaction.
I’d like the opportunity to review your account and ensure everything is accurate regarding your balance and any collection notices. Please reach out to us at socialmedia@goaptive.com so we can make sure your account reflects the correct information and address any concerns you have. Your satisfaction is very important to us, and we appreciate the chance to make this right.
-Jasmine
Good communication with the technician.
16 August 2025
Reply from Aptive Pest Control - Chicago
Hi Larry,
Thank you for sharing your feedback! We’re glad to hear that our service professional communicated clearly and effectively. At Aptive, we believe that keeping our customers informed is a key part of providing thorough and reliable service, and it’s wonderful to know our efforts are appreciated.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Virginia,
Thank you for sharing your feedback! We’re thrilled to hear that our team arrives on schedule, provides a pleasant experience, and keeps your home comfortable. At Aptive, we take pride in delivering reliable, thorough, and effective pest control, and it’s wonderful to know our efforts are making a difference for you.
-Jasmine
That your technician was very knowledgeable about exterminating the wasps from my property.
The service was and the technician explained exactly what he was doing.
20 August 2025
Reply from Aptive Pest Control - Chicago
Hi Richard,
Thank you for sharing your feedback! We’re glad to hear that our service professional was knowledgeable and thorough in addressing the wasps on your property, and that the explanation of the service gave you confidence in the work being done. At Aptive, we take pride in providing effective pest control along with clear communication so our neighbors feel informed and safe in their homes. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your property.
-Jasmine
We still have ants.
12 August 2025
Reply from Aptive Pest Control - Chicago
Hi Marjorie,
Thank you for letting us know. At Aptive, our goal is to make sure your home is fully protected, so I’m sorry to hear that ants are still an issue. We’d like the opportunity to schedule a follow-up service to address this thoroughly and ensure you get the results you expect. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled as soon as possible. We truly value having you in the Aptive neighborhood and want to make sure your home is fully protected.
-Jasmine
Bad Service
Never the same tech so you need to reexplain the history from scratch as they never read the notes. Service is spotty at best with have the requests ignored. Claims that you will “never get rid of ants or spiders or wasps” is a pretty strange statement to come from an exterminator. Why am I paying you then?
15 August 2025
Reply from Aptive Pest Control - Chicago
Hi Jennifer,
Thank you for sharing your feedback. I’m truly sorry to hear that your experience with Aptive hasn’t met your expectations. We aim to provide consistent, thorough service, and it’s clear that we fell short when it comes to following notes and addressing your requests.
Regarding the comment about pests, our goal is to be transparent about the challenges of pest control, but we also want our customers to feel confident that we’re doing everything possible to protect their home. I understand how frustrating it must be to feel like your concerns weren’t fully addressed.
We’d welcome the opportunity to review your account, ensure your service notes are followed, and work toward resolving the pest issues you’re experiencing. Please feel free to reach out to us at socialmedia@goaptive.com. Your feedback is invaluable in helping us improve and provide the high-quality service Aptive is known for.
-Jasmine
Listened and spent the time to get a…
Listened and spent the time to get a good barrier for my insect situation
7 August 2025
Reply from Aptive Pest Control - Chicago
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to listen to your concerns and create an effective barrier for your insect situation. At Aptive, we take pride in providing thorough, attentive, and reliable pest control, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Bob,
We’re glad to hear you received good service! At Aptive, we strive to provide reliable, attentive service and clear communication, so we appreciate your feedback about the uncertainty around arrival time. We’ll continue working to make scheduling and updates as smooth as possible for our customers.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
I have had Aptive’s for over a year and…
I have had Aptive’s for over a year and I still have the same problems that I had before they started the only difference is I’m down over $1000.00.
So it was not worth it to throw away my money.
Still have mice, spiders and all sorts of bugs. Inside and outside!!
2 August 2025
Reply from Aptive Pest Control - Chicago
Hi Deia,
Thank you for sharing your experience. I’m very sorry to hear that your pest issues have persisted despite your time with Aptive, and I completely understand how frustrating it must be to feel like your investment hasn’t delivered results. At Aptive, we want every customer to feel confident in the effectiveness of our services, and it’s clear we’ve fallen short in your case.
I’d like the opportunity to review your account and the treatments that have been performed so we can develop a plan to properly address the mice, spiders, and other pests you’re experiencing. Please reach out to us at socialmedia@goaptive.com with your service address so we can ensure your property receives the attention it needs and work toward a resolution that restores your confidence in Aptive.
-Jasmine
Experience has been positive over the…
Experience has been positive over the years. Professional and pleasant. We Always get an explanation of what was done and what could be a point of concern.
5 August 2025
Reply from Aptive Pest Control - Chicago
Hi Russ,
Thank you for your kind words and for being with us over the years. We’re delighted to hear our team has consistently been professional and pleasant, and that you appreciate the clear explanations about your service and potential concerns. At Aptive, we believe communication is key to delivering great pest control, and we truly value having you as part of the Aptive neighborhood.
-Jasmine
I love the detailed thorough job Aptive…
I love the detailed thorough job Aptive does in taking care of bugs . My staff person this past month was Caesar and he did detailed work & listened to my concerns .
The only thing I would say is that I wish I had a more consistent person taking care of me — someone I would have each time . And I also would like a better idea of what time between 8:00am and 6:00pm they would come .
20 July 2025
Reply from Aptive Pest Control - Chicago
Hi Janet,
Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Caesar took the time to really listen to your concerns and delivered the kind of thorough service we strive for at Aptive Environmental. We'll be sure to recognize him for the great work!
We also completely understand your desire for consistency with your service professional and a narrower arrival window—that kind of familiarity and predictability makes a big difference. While we can’t always guarantee the same service professional every visit, we’ll absolutely do our best to accommodate that preference when possible. We also offer the option to schedule within specific 4 hour windows to make planning your day a little easier—feel free to reach out and we’d be happy to get that set up for your future services.
We’re grateful to have you as part of the Aptive family and appreciate your thoughtful feedback—it helps us grow and better serve amazing customers like you!
-Jasmine
Aptiv does it right
The technician lets us know when he is on his way. He asked if we have any concerns he can address and then provides a thorough explanation of his service with photos.
19 July 2025
Reply from Aptive Pest Control - Chicago
Hi Larry,
Thank you for sharing your experience! We’re delighted to hear that your service professional keeps you informed and takes the time to address your concerns thoroughly—that level of communication and transparency is exactly what we strive for at Aptive Environmental.
It’s great to know the photos and explanations help you feel confident in the service we provide. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.
Thanks again for your thoughtful feedback!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for reaching out and letting us know. We’re sorry to hear that ants showed up inside shortly after your treatment—that’s definitely not the level of protection we aim to provide at Aptive Environmental.
Sometimes, pest activity can temporarily increase as products begin to take effect and disrupt colonies, but we want to make sure you're seeing real, lasting results. We’d appreciate the opportunity to follow up and make this right with a retreatment or by reassessing your service plan.
Please feel free to reach out to us at socialmedia@goaptive.com so we can get this resolved quickly for you. We appreciate your trust and the chance to make it right.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Jeff,
Thank you for your feedback! We’re glad to hear that you found our application thorough and effective. At Aptive, we take pride in using quality products paired with careful service to keep your home protected. We appreciate you being a valued part of the Aptive family!
-Jasmine
Asked if we needed particular pest…
Asked if we needed particular pest treatment. Was fast and efficient in applying chemicals.
3 July 2025
Reply from Aptive Pest Control - Chicago
Hi Mike,
Thank you for your feedback! We’re glad to hear our team took the time to check in about your specific pest concerns and delivered a fast, efficient treatment. At Aptive, we believe personalized care and effective service go hand in hand. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Great job a highly professional staff
Great job a highly professional staff. Great product that actually work
20 July 2025
Reply from Aptive Pest Control - Chicago
Hi Tone,
Thank you so much for your feedback! We're thrilled to hear that you've been happy with both the effectiveness of our treatments and the professionalism of our team. At Aptive, we’re committed to delivering quality results with care you can count on.
We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with service you can trust!
-Jasmine
Followed up service after ant emergence.
19 July 2025
Reply from Aptive Pest Control - Chicago
Hi Robert,
Thanks for sharing your experience! We’re so glad our team was able to follow up promptly after the ants reappeared—that kind of responsiveness is something we take seriously at Aptive. Your peace of mind is always our priority, and we’re grateful for the opportunity to keep your home protected. Let us know if anything else pops up—we’ve got you covered!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Carolina,
Thank you for your kind words! At Aptive, we strive to provide clear communication, courteous service, and great value, so it’s wonderful to hear that you had such a positive experience. We appreciate you choosing Aptive for your pest control needs and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Dan,
Thank you for sharing your experience! At Aptive, we strive to deliver outstanding value by offering comprehensive treatments at competitive prices. It’s great to hear that our approach stood out to you. We truly appreciate you choosing Aptive and look forward to continuing to provide top-notch service that exceeds expectations!
-Jasmine
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