I started using Aptive 6 years ago when we moved into our home. While I’m not a fan of companies that send solicitors door to door to drum up business….i started a plan with them intending to cancel... See more
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I have been with Aptive for 5 years now as a customer and I remain with them even though other companies have approached me for their business. I remain with Aptive as a customer because they really... See more
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Service is great. Representatives always text upon arrival and send pictures of what they’re doing. Upon request they will come inside to see a problem and discuss it. Always helpful and informativ... See more
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Everything is wrong. Aptive is incompetent when it comes to customer services. You don't seem to listen to customer concerns, nor address request. From the first day that I signed up for Aptive serve... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
733 E Lakeview Plaza Blvd., 43085, Worthington, OH, United States
- 16143687196
We overthink pests so you don't have to.
4.6
Excellent
130 reviews
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I have asked for Service call and They…
I have asked for Service call and They charged me full price. Now I just credit for next Treatment which is 2 moths aprat
5 May 2026
Reply from Aptive Pest Control - Columbus
Hi Rakesh,
Thank you for taking the time to share your concerns. I’m sorry for the frustration around your service call and billing, especially if the resolution offered didn’t feel clear or fair to you. We understand how important it is for pricing and service timing to be straightforward and easy to follow.
At Aptive, we want every customer to feel confident in both the service they receive and how it’s handled financially. We’ve got this handled on our end, and we’d like the chance to take a closer look at your account to make sure everything is accurate and clearly explained, including the credit and your upcoming treatment schedule.
Please reach out to us directly at socialmedia@goaptive.com so we can review the details with you and make sure this is fully addressed.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Columbus
Hi Tony,
Thank you for taking the time to share this, we really appreciate it.
We’re glad to hear your experience with Aptive felt complete and that communication stood out in a positive way. Clear updates and thorough service are things our team puts a lot of focus on, so it’s great to know that came through for you.
We appreciate you trusting Aptive with your home. We’ve got this handled, and we’re here whenever you need us.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Columbus
Hi Sue,
We really appreciate you sharing this, thank you! It’s great to hear you found your Aptive service to be very thorough.
That level of detail is exactly what we aim for, making sure your home is carefully inspected and your pest concerns are fully handled during every visit. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Great service
18 April 2026
Reply from Aptive Pest Control - Columbus
Hi Rachel,
Thank you for taking the time to share this, we really appreciate it! We’re glad to hear you received great service from Aptive. That’s exactly what we aim to deliver every visit.
We focus on making sure every detail is handled with care, consistency, and professionalism so your home stays protected and your experience stays simple and positive. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Service is great
Service is great. Representatives always text upon arrival and send pictures of what they’re doing. Upon request they will come inside to see a problem and discuss it. Always helpful and informative.
14 April 2026
Reply from Aptive Pest Control - Columbus
Hi Becky,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear you’ve had such a positive experience with Aptive. It’s great to know our team is communicating clearly on arrival, providing photos, and taking the time to come inside and walk through any concerns with you when needed, that’s exactly the level of helpful, informative service we aim for. We’re always here to keep things handled for you and your home, every step of the way.
-Jasmine
The Technician was thorough and…
The Technician was thorough and efficient. He arrived when expected and the process was smooth. As always, the service was great!
9 April 2026
Reply from Aptive Pest Control - Columbus
Thank you so much for taking the time to share your experience with us, Dianne! We're thrilled to hear that our service professional was thorough and efficient, and that the service met your expectations. It's always our goal to provide smooth and reliable service, and your feedback is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!
-Alexis
They do what they promise
The technician showed up when promised, performed the work as promised, and was a very nice person to boot. What more can you ask for?
31 March 2026
Reply from Aptive Pest Control - Columbus
Hi there,
We’re thrilled to hear our service professional arrived on time, completed the work as promised, and made such a positive impression! At Aptive, we take pride in handling every detail with care so your home is protected and your experience is smooth and worry-free. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Mr Ferguson was Very thorough and…
Mr Ferguson was Very thorough and knowledgeable Thanks
4 April 2026
Reply from Aptive Pest Control - Columbus
Hi Debra,
Thank you for sharing your feedback! We’re thrilled to hear that the service professional was thorough and knowledgeable during your service. At Aptive, we take pride in making sure every home and pest concern is fully handled, and it’s great to know our team’s expertise is making a difference.
We’ll be sure to pass along your kind words to Mr. Ferguson. Thank you for choosing Aptive and for taking the time to share your experience!
-Jasmine
Royhlian was extremely helpful with…
To Rohylian was extremely helpful with explaining what was happening in my yard. How to deal with it and changes were made. Great guy.
18 March 2026
Reply from Aptive Pest Control - Columbus
We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!
-Alexis
The call or text to let me know they…
The call or text to let me know they are on the way. The send me pics of everything they do. And they are polite and courteous
28 February 2026
Reply from Aptive Pest Control - Columbus
Hi Carolyn,
Thank you for sharing your experience! We’re glad to hear that our team’s communication, detailed photos, and courteous service have made your visits seamless and reassuring. At Aptive, we take pride in providing professional, transparent, and attentive pest control, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Consistent Good Service
I have been with Aptive for 5 years now as a customer and I remain with them even though other companies have approached me for their business. I remain with Aptive as a customer because they really care when they come out to fulfill their job of keeping pests away from your home. They answer your questions always with patience and they make you aware of problems with pests that you didn’t even know about. They help alleviate pest issues promptly and give the customer a great price for helping keep their house safe.
22 February 2026
Reply from Aptive Pest Control - Columbus
Hi Jennifer and Ken,
Thank you so much for sharing your experience and for being a loyal customer for the past five years! We’re thrilled to hear that our team’s care, patience, and thoroughness have made such a positive impact in keeping your home protected.
At Aptive Environmental, we take pride in not only addressing pest issues promptly but also in educating our customers and providing value through our service. Hearing that you notice and appreciate those efforts means a lot to our entire team.
We truly appreciate your continued trust in Aptive and the opportunity to keep your home safe and comfortable!
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Jan,
Thank you for sharing your feedback! We’re glad to hear that everything is going well. At Aptive Environmental, we strive to provide reliable, thorough service that keeps your home protected from pests.
We truly appreciate you choosing Aptive and trusting us with your home!
-Jasmine
They’ve worked with MY schedule
They’ve worked with MY schedule, my pets, and being handicapped. They check things I wouldn’t have thought of. They’re wonderful
13 February 2026
Reply from Aptive Pest Control - Columbus
Hi Eve,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been flexible with your schedule, considerate of your pets, and attentive to your specific needs. At Aptive Environmental, we strive to provide service that is not only thorough but also thoughtful and accommodating for every home and every customer.
It’s wonderful to know that our attention to detail and care has made a positive difference for you. Feedback like yours motivates our team to continue delivering the high-quality, personalized service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Communication was great
Communication was great. I do not intend to have the inside of the house treated, but the treatments on the outside are thorough and effective. Thank you.
12 February 2026
Reply from Aptive Pest Control - Columbus
Hi Debbie,
Thank you for sharing your experience! We’re glad to hear that our communication has been clear and that your exterior treatments are thorough and effective. At Aptive, we take pride in providing reliable, targeted pest protection while respecting each customer’s preferences.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Beth was very forthcoming in what her…
Beth was very forthcoming in what her treatment plan would involve.
11 February 2026
Reply from Aptive Pest Control - Columbus
Hi there,
Thank you for sharing your experience! We’re glad to hear that Beth was clear and upfront about her treatment plan. At Aptive, we strive to provide thorough, effective pest control while keeping our customers fully informed every step of the way, so it’s wonderful to know Beth delivered on that promise.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
The technicians are always friendly and…
The technicians are always friendly and address any issue's immediately without hesitation.
4 February 2026
Reply from Aptive Pest Control - Columbus
Hi Gerald,
We really appreciate you taking the time to share your experience! It’s wonderful to hear that our service professionals are consistently friendly and quick to address any issues. At Aptive, we pride ourselves on providing reliable, attentive service, and it’s great to know that reflected in your experience.
Thank you for choosing Aptive, and we look forward to keeping your home and yard protected!
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Kerry,
Thank you so much for the 5 stars and for your kind words about the customer service you’ve received. Everyone here at Aptive works hard to make each interaction helpful, friendly, and consistent, so it’s wonderful to know that’s been your experience every time. We truly appreciate you choosing Aptive and being part of our community, and we look forward to continuing to take great care of you.
-Jasmine
Mike is friendly and efficient
Mike is friendly and efficient! He gave adequate notice before his arrival, worked quickly, and had great communication with me via text.
9 February 2026
Reply from Aptive Pest Control - Columbus
Hi Brent,
Thank you for sharing your experience! We’re so glad to hear that Mike provided friendly, efficient service while keeping you informed every step of the way. Clear communication and timely service are priorities for our Aptive team, and it’s great to know that Mike delivered on both.
We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to us, and we look forward to continuing to provide reliable, attentive service for your home.
-Jasmine
Great communication
Even with the ice and snow Aptive performed my scheduled treatment. They notify homeowner when they are on the way, that they have arrived and that they’ve finished. They inquire beforehand of any issues. And pictures of the service are provided the homeowner.
7 February 2026
Reply from Aptive Pest Control - Columbus
Hi Lois,
Thank you for sharing your experience! We’re so glad to hear that our team was able to complete your scheduled treatment safely despite the ice and snow. Clear communication, thorough service checks, and providing detailed photos are all ways we strive to make the process easy and reliable for our customers. It means a lot to know these efforts made a difference, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
I started using Aptive 6 years ago when…
I started using Aptive 6 years ago when we moved into our home. While I’m not a fan of companies that send solicitors door to door to drum up business….i started a plan with them intending to cancel at a later date. I was surprised to find how good their customer service, pricing and products were. 6 years later…we are still using them and we have had zero pest issues. I’d recommend them.
31 January 2026
Reply from Aptive Pest Control - Columbus
Hi Joe,
Thank you so much for sharing your experience and for trusting Aptive for the past six years. We’re thrilled to hear that our customer service, pricing, and products have exceeded your expectations and helped keep your home protected.
It means a lot to know that you’d recommend us, and we truly value having you as part of the Aptive neighborhood. We look forward to continuing to provide reliable, effective service for years to come.
-Jasmine
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