I started using Aptive 6 years ago when we moved into our home. While I’m not a fan of companies that send solicitors door to door to drum up business….i started a plan with them intending to cancel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been with Aptive for 5 years now as a customer and I remain with them even though other companies have approached me for their business. I remain with Aptive as a customer because they really... See more
Company replied
Service is great. Representatives always text upon arrival and send pictures of what they’re doing. Upon request they will come inside to see a problem and discuss it. Always helpful and informativ... See more
Company replied
Everything is wrong. Aptive is incompetent when it comes to customer services. You don't seem to listen to customer concerns, nor address request. From the first day that I signed up for Aptive serve... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
733 E Lakeview Plaza Blvd., 43085, Worthington, OH, United States
- 16143687196
We overthink pests so you don't have to.
4.6
Excellent
130 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aptive responded quickly to call for…
Aptive responded quickly to call for dead mouse removal. Jesse has come to my house several times to provide service. He is excellent. Courteous and very thorough in whatever service he is providing.
26 November 2025
Reply from Aptive Pest Control - Columbus
Hi CJ,
Thank you so much for taking the time to share your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Jesse has provided consistent, thorough, and courteous service each time he’s visited your home.
It’s wonderful to know that our team was able to respond quickly and take care of your dead mouse removal needs. We truly appreciate your kind words and your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to help!
-Jasmine
We absolutely love Aptive
We absolutely love Aptive! All of the technicians are very friendly and knowledgeable. The only negative is customer service when you call in could be improved. There is always a long wait time and the representative who answers isn’t knowledgeable about pest control.
18 November 2025
Reply from Aptive Pest Control - Columbus
Hi Kim,
Thank you for sharing your feedback! We’re thrilled to hear that you love Aptive and that our service professionals have been friendly, knowledgeable, and thorough in caring for your home.
We also appreciate your honesty about your experience with our customer service team. We understand how frustrating long wait times and limited knowledge can be, and your feedback gives us a clear opportunity to improve. We’re always looking for ways to better support our customers, and we’ll share your comments with our team to help enhance the experience for everyone.
We truly appreciate you being part of the Aptive neighborhood and hope to continue providing the high-quality service and care that keeps your home protected.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Mike,
Thank you so much for taking the time to share your experience! We’re glad to hear that our team was responsive, knowledgeable, and able to meet your needs. At Aptive, we take pride in providing effective pest control while ensuring our customers feel confident and informed every step of the way.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
Best service we have had
Everything was great especially the communication between the technician and myself. We have tried many different pest control services and none measure up to Aptive. Lower pricing offered by others doesn’t equate to excellent service. Unless something changes in our service, we won’t ever change.
15 November 2025
Reply from Aptive Pest Control - Columbus
Hi Lindy,
Thank you so much for sharing your experience! We’re thrilled to hear that our communication and service have stood out to you, and it means a lot to know that Aptive has consistently met your expectations where others have not. Providing thorough, reliable, and attentive service is always our top priority, and feedback like yours lets us know we’re on the right track.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your loyalty and kind words inspire our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Melissa,
Thank you for taking the time to share your experience! We’re glad to hear that our service professional was attentive and followed your instructions for the specific areas you highlighted. At Aptive, we strive to provide personalized service that addresses each customer’s unique needs, and it’s wonderful to know our team delivered on that.
We truly appreciate you being part of the Aptive community and for recognizing the efforts of our team.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi John,
Thank you for taking the time to share your experience. We’re glad to hear that you’ve consistently received reliable and timely service. At Aptive, we strive to provide dependable service every time, and it’s great to know we’re meeting your expectations. We truly appreciate you being part of the Aptive neighborhood and your continued trust in our team.
-Jasmine
Great Service
I really trust Aptive. They always communicate well and we have seen few bugs since we began service. One time I noticed some issues and and promptly returned, re-treated, and addressed my concerns at no additional cost to me. Highly recommend.
28 October 2025
Reply from Aptive Pest Control - Columbus
Hi Danielle,
Thank you for sharing your experience! We’re thrilled to hear that you trust Aptive and that our communication and service have made such a positive impact on keeping your home protected. We also appreciate you recognizing our team’s prompt follow-up to address any concerns at no additional cost. Your recommendation means a lot to us, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Does not eliminate bugs from coming…
Does not eliminate bugs from coming inside my house. Want to stop your service.
25 October 2025
Reply from Aptive Pest Control - Columbus
Hi Sheila,
Thank you for sharing your feedback and for being part of the Aptive neighborhood. We’re sorry to hear that you’ve continued to see bugs inside your home. Our treatments are designed to not only target visible pests but also address the colonies to help prevent future infestations, but we understand how frustrating it can be when you’re still noticing activity.
We’d like the opportunity to review your account and make sure your concerns are fully addressed. Please reach out to us at socialmedia@goaptive.com so we can discuss the best next steps, including re-service options to target any areas that may have been missed. Your satisfaction and a protected home are our top priorities.
-Jasmine
I had just had my windows cleaned and…
I had just had my windows cleaned and now they are spotted due to the pesticide being sprayed on them instead of around them. This is totally unacceptable! This procedure has been done before and windows were fine then.
28 October 2025
Reply from Aptive Pest Control - Columbus
Hi Terry,
Thank you for taking the time to share your experience. We’re very sorry to hear your windows were affected during your recent service, that’s not the standard of care we aim to provide at Aptive. We appreciate you letting us know that this differs from your previous visits, and we want to make it right.
Please reach out to our team at socialmedia@goaptive.com directly so we can review the situation and work with you to resolve it. We’re committed to ensuring every treatment is done safely and effectively while respecting your home.
Thank you for being a part of the Aptive neighborhood, we truly value your trust in us.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Emily,
Thank you for sharing your experience. We’re thrilled to hear that you found our service to be great and our staff friendly and helpful. At Aptive, we pride ourselves on providing thorough pest protection while making our customers feel heard and cared for. We appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Aptive successful pest free home.
Aptive has been successful in keeping our home pest free. Had a problem with ants and this problem has be gone for several years, since Aptive has been treating our home.
24 October 2025
Reply from Aptive Pest Control - Columbus
Hi Tom,
Thank you for sharing your experience. We’re thrilled to hear that Aptive has been successful in keeping your home protected and that the ant problem has been resolved for several years. Long-term results like this are exactly what we strive for, and it’s wonderful to know our treatments have made a lasting difference for your home. We appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Neighbor's yellowjacket nest
Keylan, the tech that treated my yard was fantastic. Not only did he treat my porch for yellowjackets, he took out the next that was under my neighbor's tree. It had been there all summer. They can be difficult people and they were not friendly but he handled it with grace. Awesome, awesome job! Thanks Keylan!!!
19 October 2025
Reply from Aptive Pest Control - Columbus
Hi Joey,
Thank you for sharing your experience. We’re thrilled to hear that Keylan went above and beyond to handle the yellowjackets and even took care of the nest under your neighbor’s tree. At Aptive, we take pride in our service professionals’ dedication, professionalism, and ability to handle challenging situations with care and expertise.
We’ll be sure to pass along your kind words to Keylan. We truly appreciate you being part of the Aptive community and look forward to continuing to provide you with outstanding service.
-Jasmine
Great service
25 October 2025
Reply from Aptive Pest Control - Columbus
Hi Vickie,
Thank you for sharing your feedback. We’re glad to hear that you had a great experience with Aptive. At Aptive, we take pride in providing reliable, professional, and customer-focused service to every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.
-Jasmine
Great Company
Our technicians have always been timely, thorough, knowledgeable, professional and friendly.
24 October 2025
Reply from Aptive Pest Control - Columbus
Hi Frank,
Thank you for sharing your feedback. We’re thrilled to hear that our service professionals have consistently been timely, thorough, knowledgeable, professional, and friendly. At Aptive, we take pride in delivering reliable and customer-focused service that our customers can trust.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.
-Jasmine
Jordan came out today and did a great…
Jordan came out today and did a great job. We have had a wasp issue outside and so they have placed traps outside and that has helped tremendously. He also sprayed inside the garage and around outside. Glad to have the service.
2 October 2025
Reply from Aptive Pest Control - Columbus
Hi Amy,
Thank you for sharing your experience! We’re glad to hear that Jordan was able to address your wasp issue and provide thorough service both inside your garage and around the exterior. At Aptive, we take pride in providing effective solutions to help keep your home safe and comfortable, and it’s wonderful to know the treatments have made a difference. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Skilled Technician
My technician communicated with me about his arrival and the treatment that he used on my property. He sent me pictures and a detailed message about the service that he provided.
20 September 2025
Reply from Aptive Pest Control - Columbus
Hi Sharon,
Thank you for taking the time to share your feedback! We’re thrilled to hear that your service professional communicated clearly about the service, shared pictures, and provided detailed information about the treatment used. At Aptive, we take pride in keeping our clients informed and ensuring every visit is thorough and transparent.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
Excellent service with persistence
Excellent service with persistence. Problem solved!
24 September 2025
Reply from Aptive Pest Control - Columbus
Hi Brian,
Thank you for sharing your experience! We’re thrilled to hear that our team provided persistent, excellent service and was able to fully resolve your issue. Delivering effective solutions and ensuring our customers feel confident in their home is exactly what we strive for in the Aptive neighborhood.
We appreciate you trusting Aptive with your home and for taking the time to recognize the care our team provides!
-Jasmine
Yard marker!
I saw the little marker in front yard and that's how I knew someone was here.
24 September 2025
Reply from Aptive Pest Control - Columbus
Hi Mike and Sharon,
Thank you for sharing your experience. I’m glad to hear someone was able to visit your home, but I completely understand how noticing only the marker could feel underwhelming. At Aptive, we strive to provide service that’s both thorough and visible so our customers can feel confident their home is being cared for.
We’ll share your feedback with our service professionals to ensure we continue focusing on the quality and attention to detail that homeowners expect. Thank you for giving Aptive the opportunity to serve your home, and we appreciate having you in the Aptive neighborhood.
-Jasmine
The gentleman did a fantastic job was a…
The gentleman did a fantastic job was a people person took pride in his work hard too find now day's
20 September 2025
Reply from Aptive Pest Control - Columbus
Hi Jeffrey,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional provided fantastic service, was personable, and took pride in his work. At Aptive, we strive to deliver professional, thorough, and friendly service at every visit.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Mark,
Thank you for sharing your feedback. We’re glad to hear our team was helpful in addressing your potential rodent concerns. At Aptive, we take pride in providing thorough, professional service to help keep your home safe and comfortable.
We appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.