I had a great experience with Aptive! The technician was very professional, respectful, and knowledgeable. She took her time explaining everything, answered all my questions, and made sure the job was... See more
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First, the accessibility of customer service by text or phone call; second, the responsiveness to my requests and needs; and finally, the amazing service from the pest control guys who come to my resi... See more
Jordan was absolutely wonderful! She was extremely helpful, knowledgeable, and took the time to walk me through my account, explaining everything clearly and thoroughly. She made sure I understood the... See more
After calling to cancel my DEAD sister-in-law’s monthly service, they proceeded to charge us the following month. We sold the house! They refused to give us a confirmation email that we canceled and s... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
293 reviews
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He didn't get rid of the bees
He didn't get rid of the bees. They're still around, and we need him/her to return and work on the inside where we have bagworms. Y'all knew this but ... let's schedule an attack. Thanks,DD
26 March 2026
Reply from Aptive Pest Control - Dallas
Hi David and Anne,
Thank you for sharing your feedback. I completely understand how frustrating it must be to still have bees around and to need additional treatment for bagworms inside your home. At Aptive, we aim to make sure every issue is thoroughly and properly handled, and it’s clear we need to take another step to resolve this for you.
Please reach out to us at socialmedia@goaptive.com so we can schedule a follow-up visit and ensure both the bees and the bagworms are addressed. We’re committed to making sure your home is properly handled and your concerns are fully resolved.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi John,
Thank you for sharing your experience! We’re glad to hear that our team was on time and completed everything you requested. At Aptive, we take pride in making sure every service is handled thoroughly and professionally, so our customers can feel confident their home is protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
Reply from Aptive Pest Control - Dallas
We really appreciate you taking the time to share your feedback with us, Mushtari! It’s good to hear the service met your expectations and everything was handled as it should be. We’re glad things went smoothly for you. Thank you for choosing Aptive to handle your pest concerns!
-Alexis
Casey is very friendly and knowlegable!
27 March 2026
Reply from Aptive Pest Control - Dallas
Hi David & Amy,
Thank you for sharing your experience! We’re thrilled to hear that Casey was friendly and knowledgeable. At Aptive, we take pride in making sure every visit is thorough and your pest concerns are fully handled.
We appreciate you choosing Aptive and being part of our neighborhood, and we look forward to keeping things handled for you!
-Jasmine
Aptive Pest Control is great
Aptive Pest Control is great. We have been using them for a decade and never have had problem or a bug! Inside and out they do a great job. Dylan was out this week and was friendly, professional, knowledgeable and terrific!
21 March 2026
Reply from Aptive Pest Control - Dallas
Thank you for sharing this with us, Carolyn! It's great to hear that you've been satisfied with our services for the past decade. It's fantastic to know that Dylan made such a positive impression during his recent visit. We strive to provide friendly, professional, and knowledgeable service, and it’s great to see that reflected in your experience. Your feedback is incredibly valuable to us, and we look forward to continuing to keep your home protected against pests. We appreciate having you as a part of Aptive!
-Alexis
Friendly and knowledgeable staff
21 March 2026
Reply from Aptive Pest Control - Dallas
Hi Mary,
Thank you for sharing your feedback! We’re thrilled to hear that our team was both friendly and knowledgeable. At Aptive, we take pride in making sure every visit is fully handled, so you can feel confident that your home is in capable hands.
We truly appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Top notch service
Top notch service. I've been with them for almost 3 years! JT was my last technician and he did a phenomenal job! The only thing that I wish was different is the ability to schedule a set time for arrival versus a range. I have a demanding job and it's hard to be there for them to treat the inside of my home. It's been over 6 months since the inside was treated.
27 March 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for being such a loyal part of the Aptive neighborhood for nearly three years! We’re thrilled to hear JT provided phenomenal service. We understand how important it is to have predictable scheduling, especially when it comes to treating the inside of your home, and we truly appreciate your feedback.
At Aptive, we’re committed to making sure every concern is fully handled, and we’d love to work with you to schedule your next interior service at a time that works best for you. Please reach out to us at socialmedia@goaptive.com so we can get this handled for you!
-Jasmine
Always provide good service
Always provide good service. Product is effective. No issues .
23 October 2025
Reply from Aptive Pest Control - Dallas
Hi Dorothy,
Thank you for your feedback! We’re glad to hear our team consistently provides good service and that the products are effective. At Aptive, we take pride in making sure every concern is fully handled, so you can enjoy a protected home with confidence.
We truly appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
It's important to compare services
I had Aptive Pro pest control services for 12 months, ending 3/25/26. Service technicians notified me of their arrival time typically about 30 min in advance, we're thorough, friendly, professional and asked if I wanted any particular issues addressed. On one occasion when I scheduled a visit between regularly scheduled visit the tech never showed nor re-contacted me to say we'd need to reschedule.
Overall, I thought their work was very good, but it did not particulary stand out from a different pest control company I found by doing some research. We moved to a new home after 7mo with Aptive and I found a comparable pest control company who also used granular pesticides on the lawn as well as quarterly perimeter sprays, brush spider nests down, sprayed inside on request, and put down sticky insect/rodent cards /boxes as needed. I was able to negotiate with this company to reduce their monthly charge to half what I was paying Aptive and also with a 12 mo contract. Also, they offered to pay the $199 penalty if I broke my 24mo contract with Aptive. In response to my asking Aptive for an invoice for that pay out, I was pleased that they offered and I accepted instead a significant reduction in my monthly charge, which I paid until that house was sold. Then, I paid the penalty and submitted the invoice to my other company.
I think Aptive should reconsider their 24 month contract and even lowering their monthly fees. Techs from both companies (per my observations) typically spent about 20 min (or a little more or less) during their visits. Overall Aptive does good work but I feel it is important for consumers shop around.
25 March 2026
Reply from Aptive Pest Control - Dallas
Hi Buddy,
Thank you for taking the time to share such a detailed and thoughtful review, it really means a lot to us at Aptive. I’m glad to hear that your service professionals were consistently friendly, thorough, and communicative, and that they took the time to address your concerns during each visit, that’s exactly the level of care we aim to provide. I also appreciate you calling out the missed appointment, that’s not the experience we want for our customers, and your feedback helps us continue improving how we follow through and communicate. We understand that pricing and contract terms are important factors when choosing a provider, and we respect your decision to explore other options that best fit your needs. It does mean a lot that you worked with us and allowed us the opportunity to adjust your plan along the way. Thank you again for choosing Aptive and for sharing your honest perspective, we’re always working to make sure every service is truly handled with care.
-Jasmine
We had 2 problems we had spiders in the…
We had 2 problems we had spiders in the garage and hornets in the yard we believed they were coming from some bushes. He explained if they have flowers on them then he could not spray them. He was very knowledgeable and listened to our concerns to come up with a solution.
24 March 2026
Reply from Aptive Pest Control - Dallas
We appreciate you taking a moment to share this, Robin and Kim! It's great to know that our team was able to handle your concerns about the spiders and hornets effectively. We're so glad he provided knowledgeable insights and listened to your needs to find a suitable solution. It's always a pleasure to help ensure your home is protected against pests, and we're grateful to have you as a part of Aptive!
-Alexis
After calling to cancel my DEAD…
After calling to cancel my DEAD sister-in-law’s monthly service, they proceeded to charge us the following month. We sold the house! They refused to give us a confirmation email that we canceled and said we could not cancel because it was under the contract; however, the contract states that you can cancel if the owner dies! She died and we sold her house…you idiots!!!
24 March 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Melissa,
Thank you for bringing this to our attention. I can’t imagine how difficult that situation must have been, and I’m really sorry for the added frustration during an already challenging time.
This is not the experience we want anyone to have with Aptive. You’re absolutely right to expect clear communication and proper handling, especially given the circumstances. We would like the opportunity to take a closer look at the account, make sure everything has been fully resolved, and address any charges that shouldn’t have occurred.
Please reach out to us directly at socialmedia@goaptive.com so we can review the details and ensure this is properly handled for you. We appreciate you sharing this feedback and giving us the chance to make things right.
-Jasmine
Great communication and photos from the…
Great communication and photos from the technician.
20 March 2026
Reply from Aptive Pest Control - Dallas
Hi Dirk,
We’re glad to hear our service professional provided clear communication and helpful photos! At Aptive, we make sure every visit is handled with attention and transparency so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Michael,
We’re glad to hear you consistently experience friendly and efficient service! At Aptive, we make sure every visit is handled with care and professionalism so your home stays protected. Thank you for trusting us, we’ve got this handled!
-Jasmine
They let me know when they are coming…
They let me know when they are coming and so far all of the tects have been good. They take photos also to show what they have done.
11 March 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your experience! We’re glad to hear that communication has been clear and that our service professionals have been taking good care of you. Providing updates and photo documentation is all part of making sure everything is handled with transparency and attention to detail.
We appreciate you choosing Aptive and being part of our neighborhood, it means a lot to us. If there’s ever anything you need, we’ve got this handled.
-Jasmine
Good Job
I appreciate Aptive for their professionalism and communcation. They have been great for years now.
12 March 2026
Reply from Aptive Pest Control - Dallas
Hi Dustin,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve appreciated Aptive’s professionalism and communication over the years. It’s wonderful to know our team has consistently provided a positive experience, and we truly value your loyalty and being part of the Aptive neighborhood!
-Jasmine
Great technicians
Great technicians. They are knowledgeable, friendly, and professional. Mosquitoes, ants, rodents, and other posts are minimal.
11 March 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided knowledgeable, friendly, and professional service. At Aptive, keeping your home protected from mosquitoes, ants, rodents, and other pests is our top priority, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help keep your home safe and comfortable.
-Jasmine
Great service from our guy that’s comes…
Great service from our guy that’s comes Jaxon (idk if I spelt it his correct way) he is friendly and always makes sure we are good before he leaves and is very thorough !
7 March 2026
Reply from Aptive Pest Control - Dallas
Hi Sloan,
Thank you for sharing your experience! We’re thrilled to hear that Jaxon has provided friendly, thorough service and takes the time to make sure everything is in order before leaving. At Aptive, we take pride in our team’s professionalism and attention to detail, and it’s wonderful to know his efforts are making a difference for your home. We truly appreciate you choosing Aptive to help protect your property!
-Jasmine
Damon did a great job and was a…
Damon did a great job and was a pleasure to work with.
25 February 2026
Reply from Aptive Pest Control - Dallas
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear that Damon provided great service and was a pleasure to work with. At Aptive, we take pride in delivering professional, attentive, and friendly pest control, and it’s wonderful to know our team made a positive impression. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Amy,
Thank you for sharing your feedback! We’re glad to hear that our team consistently arrives on time and provides thorough service. At Aptive, we take pride in delivering professional, reliable, and attentive pest control, and it’s wonderful to know our efforts continue to meet your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Brandy and Chistopher,
Thank you for sharing your experience! We’re thrilled to hear that Dalton provided amazing service and kept you well informed throughout the visit. At Aptive, we take pride in our team’s communication and dedication to making sure every home is properly protected. We’ll be sure to pass your kind words along to Dalton, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
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