The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the w... See more
Company replied
The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Dallas
Hi Tuan,
Thank you for sharing your feedback! We’re glad to hear that our team provided detailed service updates and shared pictures to keep you informed. At Aptive, clear communication and thorough service are priorities, and your kind words mean a lot to our team.
-Jasmine
The service rep advised me of every…
The service rep advised me of every step - coming - service while at my home and leaving
7 January 2026
Reply from Aptive Pest Control - Dallas
Hi Debra,
Thank you for sharing your feedback! We’re glad to hear our service professional kept you informed at every step, from arrival to completion. At Aptive, clear communication and attentive service are priorities, and it’s wonderful to know that effort made a difference for you.
-Jasmine
Sawyer from Aptive came out
Sawyer from Aptive came out, sprayed all the areas my contract requires, and was quite thorough. He forwarded me photos and let me know when he was finished. He deserves a 10/10 on his diligence and attitude.
30 December 2025
Reply from Aptive Pest Control - Dallas
Hi David,
Thank you for taking the time to share your experience! We’re thrilled to hear Sawyer provided thorough service, communicated clearly, and documented his work with photos. Recognition like yours for his diligence and positive attitude means a lot to him and our entire team.
We appreciate you choosing Aptive and giving us the opportunity to help protect your home.
-Jasmine
Great service - above and beyond!
Hunter was very helpful with a new pest problem I had and went above and beyond. Took time to address issue and explain to me what he was doing. Great service!
2 January 2026
Reply from Aptive Pest Control - Dallas
Hi Kayla,
Thank you for sharing your experience! We’re so glad to hear that Hunter went above and beyond to address your pest concern and took the time to explain the process. At Aptive, our goal is to provide thorough, attentive service that not only solves problems but also gives our customers confidence and peace of mind.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi James,
Thank you for sharing your experience! We’re glad to hear that our service professional was both helpful and informative. At Aptive, we pride ourselves on providing knowledgeable service that not only addresses pest concerns but also gives our customers confidence and peace of mind about the protection of their home.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Abraham did an amazing job… we had…
Abraham did an amazing job… we had additional issues and he referred us to a great company to help out. Really appreciated the extra mile
31 December 2025
Reply from Aptive Pest Control - Dallas
Hi Robin,
Thank you for sharing your experience! We’re thrilled to hear that Abraham went above and beyond to address your needs and even referred you to a trusted partner for additional issues. At Aptive, providing thorough, helpful service and going the extra mile to ensure our customers’ homes are protected is at the heart of what we do.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, attentive service.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi James,
Thank you for your feedback! We’re glad to hear that our team’s professionalism has made a positive impression. At Aptive, we take pride in providing reliable, thorough service so our customers feel confident their homes are protected. We truly appreciate you choosing Aptive.
-Jasmine
Good Communication from employee
Good Communication from employee. On time. Good review of work.
30 December 2025
Reply from Aptive Pest Control - Dallas
Hi Donna,
Thank you for sharing your feedback! We’re glad to hear that our employee communicated clearly, arrived on time, and provided a thorough review of the work completed. At Aptive, we strive to provide attentive and reliable service with every visit, and it’s wonderful to know this was reflected in your experience. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Jim,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team has consistently been professional and on schedule. At Aptive, we take pride in providing reliable, thorough, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Super easy to work with
Super easy to work with, quality treatment, helpful and quick communication, and reliable as the day is long. I live in a wooded neighborhood adjacent to the creek, and I have pets…so a solid pest control service that is also safe is a must! Aptive has checked all the boxes. Each technician has been so knowledgeable and helpful!
19 December 2025
Reply from Aptive Pest Control - Dallas
Hi Josh,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has provided reliable, knowledgeable, and helpful service while keeping your home and pets safe.
At Aptive, we strive to deliver thorough, professional, and attentive pest control solutions, especially in unique environments like wooded neighborhoods. It’s wonderful to know that our efforts are making a difference and meeting your expectations. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Pat,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team has been efficient, punctual, and friendly.
At Aptive, we strive to provide reliable, professional, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Very good service 😃
24 December 2025
Reply from Aptive Pest Control - Dallas
Hi Scott,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that you’re happy with the service you received. At Aptive, we strive to provide professional, reliable, and thorough service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
The technician that serviced my home…
The technician that serviced my home did not do a very good job. He did not take the time or care to spread the product around my home in a meaningful way. The pictures that he included on my summary were not all of my home. He stated that he spread my yard with granules upon watching my security footage that never happened. After reviewing all my security footage, I found the visit to be very unprofessional.
14 December 2025
Reply from Aptive Pest Control - Dallas
Hi Stacy,
Thank you for taking the time to share your experience. I’m very sorry to hear that your recent service with Aptive did not meet your expectations. We take pride in providing thorough, professional service, and it’s clear from your feedback that we fell short in your case.
We take concerns about service quality and accuracy very seriously. I’d like the opportunity to review your account and work with our operations team to address the issues you’ve described, ensure your home is properly treated, and make this right.
Please reach out to us directly at socialmedia@goaptive.com so we can follow up and provide the attention you deserve. Your feedback helps us improve how we serve our customers.
-Jasmine
Excellent customer service!
Excellent customer service! Technicians are accommodating, listening to the customer’s needs and concerns. Technician also went over the care plan for the visit. Aptive’s team is always warm, kind and friendly. It’s a pleasure to have a company fulfill its mission.
21 December 2025
Reply from Aptive Pest Control - Dallas
Hi Angela,
Thank you for sharing such wonderful feedback. I’m thrilled to hear that our service professionals provided excellent service, listened to your needs, and thoroughly reviewed the care plan with you.
At Aptive, we strive to combine expertise with warmth and attentiveness to ensure every visit meets our customers’ expectations. It’s wonderful to know our team made a positive impression, and we truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
Serviceman is extra helpful and took…
Serviceman is extra helpful and took care of issues beyond
11 December 2025
Reply from Aptive Pest Control - Dallas
Hi Srinivas,
Thank you for taking the time to share your experience. We’re thrilled to hear that your Aptive service professional went above and beyond to address issues and provide extra help. That kind of dedication and attention to detail is exactly what we strive for with every visit.
We truly appreciate you trusting Aptive to protect your home, and we’ll be sure to share your kind feedback with the team. It means a lot to know our efforts are making a difference.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your feedback. We’re glad to hear that our team has been punctual and that the photos and detailed updates are helpful to you. Keeping our customers informed and providing reliable service is exactly what we strive for at Aptive.
We truly appreciate you trusting us to protect your home, and your kind words will be shared with the team. It means a lot to know our efforts are making a positive difference.
-Jasmine
Chris my service tech was very prompt…
Chris my service tech was very prompt and did a great job. He was very good at keeping me informed of arrival and checking if I needed anything special. The company has greatly improved on keeping the client informed.
17 December 2025
Reply from Aptive Pest Control - Dallas
Hi Shirley,
Thank you for sharing your experience! We’re thrilled to hear that Chris was prompt, thorough, and kept you informed throughout the service. At Aptive, clear communication and attentive care are a top priority, and it’s wonderful to know our efforts are making a difference for our clients.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to keep your home protected. Your feedback will be shared with Chris and our team, as it’s exactly the kind of recognition that motivates us to keep improving.
-Jasmine
Our technician is helpful polite and…
Our technician is helpful polite and good at their job.
16 December 2025
Reply from Aptive Pest Control - Dallas
Hi Linda,
Thank you for taking the time to share your experience! We’re glad to hear that your service professional was helpful, polite, and thorough in their work. At Aptive, we take pride in providing service professionals who are knowledgeable, attentive, and dedicated to keeping your home protected.
We appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
I was able to make an appointment…
I was able to make an appointment quickly, The technician understood what need to be done and took care of it in a timely manner
16 December 2025
Reply from Aptive Pest Control - Dallas
Hi Armando & Maria,
Thank you for sharing your experience. We’re glad to hear scheduling was quick and that our service professional understood the work needed and completed it efficiently. At Aptive, we strive to make every visit smooth and effective, so it’s great to know we hit the mark.
We truly appreciate you choosing Aptive and being part of our community. If there’s ever anything you need or questions that come up, we’re always happy to help.
-Jasmine
The technician painted my storm door…
The technician painted my storm door with his product leaving white streaks on a newly painted blue door. I spent 30 minutes cleaning it off and now feel ill as I’m very sensitive to their sprays.
14 December 2025
Reply from Aptive Pest Control - Dallas
Hi Jan,
Thank you for taking the time to share your experience. We’re very sorry to hear about the issue with the overspray on your storm door and the discomfort it caused. This is certainly not the experience we want for our customers, and we completely understand how frustrating it must have been, especially after you had just painted your door.
At Aptive, we take great care in training our service professionals to be mindful of sensitive areas and to follow all safety guidelines. Your feedback is important, and we will be reviewing this incident with our team to ensure extra precautions are taken in the future.
We’d like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can submit a field care form and have our operations manager work directly with you to resolve the situation as quickly as possible.
Thank you again for being a part of the Aptive community. Your safety and satisfaction are always our top priorities.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.