I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicat... See more
Company replied
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more
Company replied
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States
- 12816096832
We overthink pests so you don't have to.
4.5
Excellent
352 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Houston
Hi Natalie,
Thank you for taking the time to share your feedback! We’re glad to hear that you find our service consistent and professional. At Aptive, we strive to provide reliable, thorough, and attentive pest control with every visit, and it’s wonderful to know our efforts are making a positive impact for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Julia,
We’re thrilled to hear that your service professional provided great service! At Aptive, we take pride in having knowledgeable and attentive service professionals who make every visit effective and stress-free. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Ruben,
We’re glad to hear that our communication, scheduling, and attention to your property have met your expectations! At Aptive, we strive to provide timely, clear, and thorough service on every visit to ensure your home is well cared for. Thank you for choosing Aptive and trusting us to protect your home!
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Tony,
Thank you for sharing your experience! We’re thrilled to hear that Camryn provided professional and responsive service. At Aptive, we take pride in having service professionals who are attentive, knowledgeable, and dedicated to delivering excellent care for every customer.
We truly appreciate you being part of the Aptive community and for recognizing Camryn’s hard work.
-Jasmine
In appreciation to Aptive Pest Control Technician
I appreciate the technician texting me prior to his arrival to my house. I like that he asks if there is specific special treatment needed prior to his starting service. Last, I like the technician's follow up report in explaining to me what was completed
29 October 2025
Reply from Aptive Pest Control - Houston
Hi Jeffery,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided clear communication, asked about your specific treatment needs, and followed up with a detailed report of the work completed. At Aptive, we take pride in providing thorough, personalized service so our customers feel confident and informed every step of the way.
We truly appreciate you being part of the Aptive community and for recognizing the care and attention of our team.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Thomas,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team provided thorough and efficient service. Our service professionals take pride in delivering effective, attentive, and timely care, and it’s wonderful to know that reflected in your visit.
We truly appreciate your trust in Aptive and your feedback. It means a lot to our team and inspires us to continue providing high-quality service for every home we protect.
-Jasmine
Douglas did a great job
Douglas did a great job. He communicated really well and was professional and friendly.
28 October 2025
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience. We’re so glad to hear that Douglas provided professional, friendly service and communicated clearly throughout your visit. At Aptive, we take pride in our service professionals who go above and beyond to make our customers feel heard and cared for. We appreciate you being a part of the Aptive neighborhood and trusting us to keep your home protected.
-Jasmine
Good company, misses mark on scheduling, customer loyalty in associates.
They are a really good pest control company from a chemical mixture and spray application standpoint. But they fall short because a different associate comes to my home every time, and they don't provide a 2, 4, or 6-hour window for when the associate will come. The customer is expected to book a full day from 7-7 pm so they can come like Kings. That is not easy for everyone, and they know that.
28 October 2025
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your feedback. We’re glad to hear you’ve been happy with the quality of our treatments, but we understand how frustrating it can be to have a different service professional each visit and to not have a more precise appointment window. At Aptive, we know your time is valuable, and we’re actively working to improve our scheduling process to provide more accurate arrival windows and a more consistent experience.
We’d love the opportunity to discuss your preferences and see how we can make your future visits more convenient. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure your experience is as smooth as possible. Thank you for being a part of the Aptive neighborhood. Your feedback helps us continue to improve.
-Jasmine
The appointment commenta
The appointment was for a date only with no time range and I prefer a range.
The sprayer was dripping too much inside. I don’t remember seeing spray residue on my windows before (but I may have missed it). Otherwise the service tech was courteous and professional.
26 October 2025
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for sharing your feedback. We appreciate you recognizing the professionalism and courtesy of our service professional. I understand how having a specific time range for your appointment would make scheduling more convenient, and I also hear your concern about the sprayer. At Aptive, we strive for both effective service and a seamless experience for our customers, and your observations help us improve.
Please reach out to us at socialmedia@goaptive.com if you’d like us to review the recent service or address any concerns about residue. We truly appreciate you being part of the Aptive community and value your input as we continue to enhance our services.
-Jasmine
The technician
The technician, Roger, was professional, courteous, and very thorough in both his service and keeping me updated on what he was doing, advice for the residence, and in providing photos of the specific treatment and areas. Excellent service overall. 10/10
24 October 2025
Reply from Aptive Pest Control - Houston
Hi Jerome,
Thank you for sharing your feedback. We’re thrilled to hear that Roger provided professional, courteous, and thorough service, keeping you informed every step of the way and providing detailed photos and advice. At Aptive, we take pride in service professionals who go above and beyond to ensure our customers feel confident and informed about their pest control solutions.
We’ll be sure to pass along your kind words to Roger. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.
-Jasmine
Told fellow about new ant problem in…
Told fellow about new ant problem in mint plant, he found a nest and took care of it.
He was careful to check for any new mud dobber nests.
23 October 2025
Reply from Aptive Pest Control - Houston
Hi Virginia,
We’re so glad to hear that our service professional was able to quickly identify and take care of the ant nest, while also being thorough in checking for any new mud dauber nests! At Aptive, we take pride in providing detailed and attentive service to keep your home and garden protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Great Service
I received a text message saying when the service provider would be arriving. He arrived on time. He knocked on my door to introduce himself and also when he was finished.
23 October 2025
Reply from Aptive Pest Control - Houston
Hi William,
We’re so glad to hear that your service professional kept you informed and arrived on time! At Aptive, we strive to provide courteous, reliable, and transparent service so you can feel confident your home is protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Agent was helpful and polite
Agent was helpful and polite. Answered my questions and did what I asked.
We have used Aptive several years and like them.
18 October 2025
Reply from Aptive Pest Control - Houston
Hi Shirley and Kris,
We’re so glad to hear that our service professional was helpful, polite, and able to address your questions and requests! At Aptive, we take pride in providing knowledgeable and attentive service, and it’s wonderful to know you’ve had a positive experience over the years. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
3402 Chambers Court
Came on time and treated important areas. Left on time. Asked if anything else needed done. Excellent job.
8 October 2025
Reply from Aptive Pest Control - Houston
Hi David,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was punctual, thorough, and attentive to your needs. At Aptive, we strive to provide service that is both efficient and comprehensive, and it’s wonderful to know our team delivered on all fronts.
We truly appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi there,
We’re glad to hear our service professional provided kind, professional service and kept you informed throughout the process! At Aptive, we aim to combine effective pest solutions with clear communication and a friendly approach. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
I have never been disappointed with yje…
I have never been disappointed with the service received from Aptive. They are always very professional as well as considerate. I highly recommend this company for your pest control needs.
6 October 2025
Reply from Aptive Pest Control - Houston
Hi Kristy,
Thank you for sharing such a thoughtful review! We’re thrilled to hear that you’ve consistently had a positive experience with Aptive and that our team’s professionalism and consideration have stood out to you. Your recommendation means a lot to us and is the highest compliment we can receive.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Technician was on time and very…
Technician was on time and very interested and meeting our needs. He was very respectful and provided great service.
12 October 2025
Reply from Aptive Pest Control - Houston
Hi Gene,
Thank you for sharing your experience! We’re thrilled to hear that your service professional was on time, respectful, and focused on meeting your needs. At Aptive, we pride ourselves on providing attentive, personalized service that leaves our customers confident in their pest protection. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Review
The technician was on time and very efficient. He told me what treatments he was using,went through the whole house, inside and out.
11 October 2025
Reply from Aptive Pest Control - Houston
Hi Alvie,
Thank you for taking the time to share your feedback! We’re delighted to hear that our service professional was punctual, efficient, and thorough, taking the time to explain the treatments and address both the interior and exterior of your home. At Aptive, we take pride in providing comprehensive, professional service while keeping our customers informed and confident in the care we provide.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
The CSR lies about cancellation…
The CSR lies about cancellation timelines and cancellation fees. They do not spray inside and out despite that is what the customer is paying for.
AVOID at all costs!
10 October 2025
Unprompted review
Reply from Aptive Pest Control - Houston
Hi Wally,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your frustration. At Aptive, we take transparency, effective service, and customer trust very seriously, and it’s clear we did not meet that standard for you.
We would appreciate the opportunity to review your account and the service provided so we can address any concerns, clarify cancellation policies, and ensure treatments are applied correctly moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can work toward a resolution. Your feedback is important and helps us continue improving our service for all of our customers.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Deborah,
Thank you for taking the time to share your feedback! We’re delighted to hear that you find our pest control services professional, affordable, and effective. At Aptive, we take pride in delivering high-quality service that keeps our customers’ homes protected while providing peace of mind.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.