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Aptive Pest Control - Houston Reviews 338

TrustScore 4.5 out of 5

4.6

8800 Jameel Rd, Ste 100B, 77040 Houston, TX, US


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Rated 3 out of 5 stars

The gentlemen that made the inspection was very polite and knowledgeable. However, I believe it was a mistake to tell me the weep hole had mud packed it it, and that was a sign of termites. He said he... See more

Rated 3 out of 5 stars

this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more

Company replied

Rated 5 out of 5 stars

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more

Rated 5 out of 5 stars

Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Houston

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

  • 12816096832
Promotion box for Aptive Pest Control - Houston

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

338 reviews

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Rated 5 out of 5 stars

BEST TECH EVER - COLE!!

I had the absolute best tech yesterday and highly recommend Aptive and Cole to everyone! He talked to me about my pest, took pictures of what he had done, explained the process and told me everything he did. Additionally, I had indicated that I did not want the back yard sprayed as my dog recently got ill from eating grass. He told me to be sure and ask the next tech if it was not him to not spray the grass and only spray on the home to help him stay out of anything that might cause issues.

They are always good but COLE was outstanding!

11 February 2026
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Reply from Aptive Pest Control - Houston

Hi Linda,

Thank you so much for sharing your experience! We’re thrilled to hear that Cole provided such thorough and attentive service. Taking the time to explain the process, provide photos, and offer guidance to keep your dog safe is exactly the kind of care we strive for at Aptive.

We appreciate your recommendation and are so glad to know that our team continues to make your experience smooth and worry-free. Cole will be happy to hear your kind words, and we look forward to keeping your home and yard protected!

-Jasmine

Rated 5 out of 5 stars

Been with Aptive for a number of years

Been with Aptive for a number of years. Always dealing with conscientious technicians, leaving a detailed list and pictures of their actual work at the home.
Would like to thank Deangelo for taking the time to look at my contract and offering a better one, cheaper.

4 February 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided thorough and conscientious service over the years. Deangelo will be happy to know his efforts to review your contract and offer a better option were appreciated, it’s exactly the kind of care we aim to provide at Aptive.

We’re grateful for your continued trust and look forward to keeping your home and yard protected for years to come!

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control is a great company

Always professional, on time, and willing to answer questions and help with any pest problems.

10 February 2026
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Reply from Aptive Pest Control - Houston

Hi Donna,

Thank you for sharing your experience! We’re glad to hear our team consistently provides professional, timely service while addressing any questions or concerns. At Aptive, we take pride in delivering thorough and attentive care, and it’s great to know that reflected in your experience.

We appreciate you choosing Aptive and look forward to keeping your home and yard protected!

-Jasmine

Rated 5 out of 5 stars

Informative and efficient

Informative and efficient

6 February 2026
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Reply from Aptive Pest Control - Houston

Hi Angela,

Thank you for your feedback! We’re glad to hear that your Aptive service professional provided informative and efficient service. Delivering clear communication and reliable care is exactly what we aim for, and it means a lot to know it came through during your visit. We truly appreciate you choosing Aptive to protect your home!

-Jasmine

Rated 5 out of 5 stars

Isaiah worked wonders

The technician, Isaiah, was diligent, professional and responsive. He carried out our wishes thoroughly. All of our yard, garage, storage area, perimeter and eaves were properly treated.

4 February 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for taking the time to share your experience. We’re thrilled to hear that Isaiah was diligent, professional, and responsive while ensuring your wishes were fully addressed. Providing thorough service across all areas of your home, from the yard to the perimeter and eaves, is exactly what we strive for at Aptive.

We truly appreciate you choosing Aptive to care for your home and for recognizing Isaiah’s hard work and attention to detail. Your feedback encourages our team to continue delivering the high-quality service our customers deserve.

-Jasmine

Rated 5 out of 5 stars

Great company and met all our needs and…

Great company and met all our needs and requirements

24 January 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your experience. We’re thrilled to hear that Aptive has been able to meet your needs and expectations. Providing reliable, effective service that gives our customers peace of mind is exactly what we aim for.

We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

Professional technician treated inside…

Professional technician treated inside and outside. Wore shoe coverings inside home to prevent tracking in outdoor dirt.

30 January 2026
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Reply from Aptive Pest Control - Houston

Hi Mark,

We’re glad to hear that our service professional provided thorough care both inside and outside your home while taking extra steps to keep your space clean. At Aptive, we pride ourselves on delivering detailed, respectful, and effective pest control, and it’s wonderful to know these efforts made a positive impression. Thank you for trusting Aptive to protect your home!

-Jasmine

Rated 5 out of 5 stars

Excellent service and excellent results, every time!

I was contacted before and after the service, which I appreciate. I got a detailed explanation of the work done, and photos of the treated areas. Since I started with Aptive, my pest situation has improved 100%.

30 January 2026
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Reply from Aptive Pest Control - Houston

Hi Kristen,

We’re thrilled to hear that our team’s communication and thorough service made such a positive impact on your home! At Aptive, we take pride in keeping our customers informed every step of the way, providing clear explanations and documentation, and most importantly, delivering effective pest control solutions. It’s fantastic to know your pest situation has improved so dramatically, and we truly appreciate you being a valued part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Our Technician is informative

Our Technician is informative, polite, and does a good job.

30 January 2026
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Reply from Aptive Pest Control - Houston

Hi Susan,

We’re glad to hear that our service professional provided informative, polite, and thorough service! At Aptive, we take pride in having service professionals who deliver reliable pest control while ensuring every visit is a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Very knowledgeable and professional.

18 January 2026
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Reply from Aptive Pest Control - Houston

Hi Jennifer,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our Aptive team has been knowledgeable and professional. Providing service that is both expert and approachable is very important to us, and it’s wonderful to know that our staff delivered that experience for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with everyone.

-Jasmine

Rated 4 out of 5 stars

My wife gives it a good grade

My wife gives it a good grade. Says the outside of the house got very good service.

27 January 2026
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Reply from Aptive Pest Control - Houston

Hi David,

Thank you for sharing that with us. We’re glad to hear your wife felt the outside of the home received very good service. At Aptive, our goal is to be thorough and consistent on every visit, especially when it comes to protecting the exterior of the home where pest activity often starts.

We appreciate you both being part of the Aptive neighborhood and thank you for choosing Aptive. Feedback like this means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Polite, professional, informative, respectful of property and privacy

Polite, friendly. Confirmed what I had reported that I needed done and asked if there was anything else. Asked before going into the house. Confirmed which rooms he could and could not enter. Told me when he was finished inside, asked if there were additional things I needed done outside. At the end, told me what he did, and again asked if that was all I needed. Thanked me before he left.

24 January 2026
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Reply from Aptive Pest Control - Houston

Hi Nancy,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professional was polite, thorough, and attentive to your needs throughout the entire visit. At Aptive, we take pride in making sure every customer feels informed, respected, and confident in the work we do around their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!

-Jasmine

Rated 5 out of 5 stars

Great Service!

Great communication and speedy service.

22 January 2026
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Reply from Aptive Pest Control - Houston

Hi Brad,

Thank you for sharing your feedback. We’re glad to hear that our team provided clear communication and speedy service. Delivering efficient, reliable, and professional service is what we strive for at Aptive, and it’s wonderful to know our efforts made a positive impact.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

Great communication before and follow…

Great communication before and follow up after the treatment is completed. They make sure you know when they're arriving and take pictures of any points of concern to monitor.

16 January 2026
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Reply from Aptive Pest Control - Houston

Hi Rob,

Thank you for taking the time to share your experience. We’re thrilled to hear that our team keeps you informed before and after treatments, and that our communication, arrival updates, and photo documentation have made a positive impact. Providing clear, thorough, and proactive service is exactly what we strive for at Aptive, and it’s wonderful to know our efforts are appreciated.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

Great

Great, personable and effective service.

20 January 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing this, we really appreciate it. Providing service that’s not only effective but also personable is something we value at Aptive, so it’s great to hear that your experience reflected that.

Our service professionals take pride in doing the job right while making customers feel comfortable and cared for, and feedback like this means a lot to our team. Thank you for choosing Aptive and for being part of our community, we’re glad to have you with us.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control arrives on time and…

Aptive Pest Control arrives on time and does a great job. Their technicians are knowledgeable and friendly. Thanks!

11 December 2025
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Reply from Aptive Pest Control - Houston

Hi Clint,

Thank you for taking the time to share your experience! We’re glad to hear that our team has been punctual, thorough, and friendly. At Aptive, we take pride in having knowledgeable service professionals who make every visit effective and pleasant.

We truly appreciate your trust and for being part of the Aptive community. Thanks again for letting us take care of your home!

-Jasmine

Rated 5 out of 5 stars

Very thorough and detailed on the pest…

Very thorough and detailed on the pest control performed on my yard. Covered all the concerns I had and took pictures to show the completion of work.

9 January 2026
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Reply from Aptive Pest Control - Houston

Hi Kevin,

Thank you for sharing your feedback! We’re glad to hear that our team was thorough and addressed all of your concerns, and that the photos helped you see the work that was completed. At Aptive, we strive to provide detailed, reliable service while keeping our customers informed every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home and yard.

-Jasmine

Rated 5 out of 5 stars

Our technician was polite and thorough

Our technician was polite and thorough. He addressed my specific concerns.

9 January 2026
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Reply from Aptive Pest Control - Houston

Hi Janice,

Thank you for sharing your feedback! We’re glad to hear that our service professional was polite, thorough, and attentive to your specific concerns. At Aptive, we strive to provide reliable, detailed service while making sure every customer feels heard and confident in the work being done.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Great service!!!

Very prompt, very communicative, very professional.

16 January 2026
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Reply from Aptive Pest Control - Houston

Hi Moe,

Thank you for sharing your feedback! We’re thrilled to hear that our team was prompt, communicative, and professional. At Aptive, we take pride in delivering reliable, thorough service while keeping our customers informed and confident every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Jan 2026

Knowledgeable technician; efficient job inside and out

14 January 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional was knowledgeable and efficient in completing the job both inside and outside your home. Providing thorough, effective service is always our goal, and it’s wonderful to know that this was reflected in your visit. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

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