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Aptive Pest Control - Indianapolis Reviews 

174
•
TrustScore 4.5 out of 5

4.3

8857 Boehning Ln, 46219 Indianapolis, IN, US

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Rated 5 out of 5 stars

Aptive personnel have always been friendly, professional, courteous, thorough and have maintained a high level of service while doing an excellent job. Definitely a 10 out of 10. Keep up the great wor... See more

Company replied

Rated 5 out of 5 stars

My technician Kenny did an awesome job and took the time to explain what all goes on this time of year. He took the time to spray my garages which I thought might help with the spiders this time of y... See more

Company replied

Rated 5 out of 5 stars

Skylar was very friendly and listened to all of my concerns. Explained how using Aptive products would prepare my property for the winter season coming up.

Company replied

Rated 1 out of 5 stars

I wish someone had warned me before signing a contract. It just doesn't work. I thought I was doing a good thing but they may as well be spraying water. Plus you get locked into an expensive contract... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Indianapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8857 Boehning Ln, 46219, Indianapolis, IN, United States

  • 13179679028
Promotion box for Aptive Pest Control - Indianapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

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4.3

All reviews

(174)

21,105 reviews in the last 12 months

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Rated 5 out of 5 stars

Blake did a great job and was very…

Blake did a great job and was very thorough and informative! He did his job very well.

26 September 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Scott,

Thank you for sharing your feedback! We’re thrilled to hear that Blake provided thorough and informative service. At Aptive, we take pride in having knowledgeable and dedicated service professionals who go above and beyond to ensure every home is properly protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide you with high-quality pest control.

-Jasmine

Rated 1 out of 5 stars

Yellow Jackets

Did not kill the pests or slow them down. 2 trips so far and still have yellow jackets. Tech tells me I need to wait until evening or early in the morning and seal the hole. The pests are less active at this time of day. I thought I paid Aptive so I would not chance getting stung.

6 September 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Bob,

Thank you for sharing your experience. We understand how frustrating it can be to still see yellow jackets despite multiple visits. Our service professionals follow specific timing and treatment strategies to safely target these pests, but we know it can feel discouraging when results aren’t immediate.

We want to make sure your service is effective and your concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can review your account, discuss next steps, and ensure your home and yard are properly treated. Thank you for being part of the Aptive neighborhood and for giving us the chance to resolve this.

-Jasmine

Rated 5 out of 5 stars

658 Cresthaven Dr

The technician goes out of ther way to do the work needed.

4 September 2025
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Reply from Aptive Pest Control - Indianapolis

Hi John,

Thank you for sharing your feedback! We’re glad to hear our service professional goes above and beyond to complete the work needed. At Aptive, we strive to provide thorough, reliable service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

The service tech was on time and did a…

The service tech was on time and did a thorough job.

14 September 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Karen,

Thank you for sharing your feedback. We’re glad to hear that our service professional was punctual and provided a thorough job. At Aptive, we strive to deliver reliable, effective, and attentive pest control, and it’s wonderful to know that your experience reflected that.

-Jasmine

Rated 5 out of 5 stars

The technician did a great job of…

The technician did a great job of informing me of his arrival. He took pics of areas he treated. He was quick to respond to any concerns I had. He did a great job!

12 September 2025
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional communicated clearly, documented the areas treated, and promptly addressed your concerns. At Aptive, we take pride in providing thorough and professional service, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words and look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Great communication

Great communication

3 September 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Joseph,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that our communication met your expectations. Clear and timely communication is something we take pride in for every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to provide excellent service.

-Jasmine

Rated 5 out of 5 stars

The concept and products work

The concept and products work. But, importantly, the tech, at each visit, seeks my input and decides on how to proceed with this feedback.

10 September 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Mark,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that our products are effective and that our service professionals take the time to listen to your input before proceeding with service. Providing attentive, personalized service is exactly what we strive for in every Aptive neighborhood, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 5 out of 5 stars

bugs are gone

26 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Wayne,

Thank you for sharing your experience! We’re so glad to hear that your pest concerns have been resolved. At Aptive, our goal is to provide effective, lasting solutions so you can enjoy a comfortable, worry-free home. We truly appreciate having you as part of the Aptive neighborhood and look forward to keeping your property protected in the future.

-Jasmine

Rated 1 out of 5 stars

I had an appointment at 1 pm

I had an appointment at 1 pm. The tech showed up after 4 pm. I asked him to spray the interior of the home and out on his booties. He said he did not have any because it was not his normal truck. I asked him to spray the exterior. I don’t know how well he serviced exterior because we still have ants and spiders. Also, the interior of the house has mice droppings everywhere. I am not sure what you guys are spraying but it’s not working. I have more issues now than when I started the pest control. If you show up to do a service at someone’s home you should come prepared. So the tech packed me to reschedule the service. So now I have to be at home waiting for the tech all day again.

20 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Bobby,

Thank you for sharing your experience with Aptive. I can completely understand how frustrating it must have been to expect a 1 pm appointment, only to have it delayed and then feel like the service did not meet your expectations. On top of that, not having the proper equipment for your interior treatment and still seeing pest activity afterward is not the level of preparation or effectiveness you should expect from us.

Your time and trust are important, and I’m sorry we left you feeling like neither was valued during your appointment. We want to make this right by reviewing your account, ensuring a thorough service is completed, and addressing the pest issues you’re still seeing in and around your home.

Please reach out to us directly at socialmedia@goaptive.com so we can get this scheduled at a time that works best for you. We’ll also make sure your service professional is properly equipped and prepared before arriving. You are a valued part of the Aptive neighborhood, and we’re committed to showing you the quality of care and results you should always receive from our team.

-Jasmine

Rated 1 out of 5 stars

Run the other way much like the bugs, this is a very dishonest company.

Actually read and respond to my concerns from day one. salespeople who lie to customers face to get you to sign and when you call to complain you are told we cannot do that and if you wish to cancel that will be 199.00. Very disreputable company.

27 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for sharing your experience. I can understand how upsetting it must have been to feel like your concerns weren’t addressed from the start and to feel misled about what was promised. That’s not the type of experience we want anyone to have with Aptive.

We’d like the opportunity to review your account and understand the situation more fully so we can address it directly. Clear and honest communication is important to us, and your feedback shows we have work to do to make sure our customers always feel informed and supported.

Please reach out to us at socialmedia@goaptive.com so we can go over your account with you and work toward a resolution. We value having you as part of the Aptive neighborhood, and we want to make sure you receive the level of care and service you deserve.

-Jasmine

Rated 5 out of 5 stars

Tech

Tech took time to listen to my requests & answer questions.

19 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Paula,

Thank you for sharing your feedback. We’re glad to hear that our service professional took the time to listen to your requests and answer your questions. At Aptive, we pride ourselves on providing attentive and personalized service, and it’s wonderful to know our team’s efforts to ensure you feel informed and supported are appreciated.

-Jasmine

Rated 3 out of 5 stars

Switched from Moxie

Switched from Moxie. Seems more expensive and I've noticed more bugs around my house.

3 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Max,

Thank you for sharing your feedback. I’m sorry to hear that your experience with Aptive hasn’t met your expectations so far. We strive to provide effective pest control and value for every home, and it’s concerning to hear that you’re noticing more bugs and feel the service is more expensive. I’d like the opportunity to make this right. If you’re open to it, we can review your account and schedule a no-charge reservice to ensure your home is properly treated and discuss options to better align with your expectations. Please reach out at socialmedia@goaptive.com so we can get this scheduled and work to restore your confidence in Aptive.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service, great customer care.

16 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Alicia,

Thank you for sharing your feedback! We’re thrilled to hear that you’ve had a positive experience with our service and customer care. At Aptive, we take pride in providing thorough, reliable service while making sure our customers feel supported and valued. Your kind words are greatly appreciated.

-Jasmine

Rated 2 out of 5 stars

I answered the front door today and…

I answered the front door today and noticed a nest of some kind right next to the door frame. There’s something inside of it. I need it taken care of ASAP. My home was just treated this past week or so!!!

23 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi George,

Thank you for sharing your feedback. I’m very sorry to hear that you’re seeing a nest so soon after your recent service. At Aptive, we want every treatment to be effective and give you peace of mind in your home.

I’d like to get this taken care of as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can schedule a prompt follow-up visit and ensure the nest and any pests are properly addressed. Your satisfaction and safety are very important to us, and we appreciate the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Mikel was very professional

Mikel was very professional. Explained what he was doing.

20 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Eileen,

Thank you for sharing your feedback! We’re glad to hear that Mikel was professional and took the time to explain the work he was doing. At Aptive, we take pride in providing thorough, informative, and attentive service, and it’s wonderful to know our team’s efforts are appreciated.

-Jasmine

Rated 5 out of 5 stars

Prompt service

16 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for sharing your feedback! We’re glad to hear that you found our service prompt. At Aptive, we take pride in providing timely and reliable pest control while ensuring our customers feel supported, and it’s wonderful to know our efforts are appreciated.

-Jasmine

Rated 4 out of 5 stars

good service

informative

14 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Min,

Thank you for taking the time to share your feedback! We’re glad to hear you found our service informative and helpful. At Aptive, our goal is to provide thorough pest protection while making sure our customers feel informed and confident about their home.

We truly appreciate you choosing Aptive and look forward to continuing to keep your home protected.

-Jasmine

Rated 1 out of 5 stars

Technician didn't take the time to do a…

Technician didn't take the time to do a thorough job. Parts of the property were not treated. Not the first time a tech has done a poor job. We will not be renewing our service with you.

14 August 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Joel,

Thank you for sharing your experience. I’m truly sorry to hear that our service professional didn’t provide the thorough treatment you expected and deserved. At Aptive, we take pride in delivering consistent, high-quality service, and it’s clear we fell short during your visits.

Even though you’ve decided not to renew, we truly appreciate the time you’ve spent with Aptive and the opportunity we had to serve you. Your feedback helps us improve and provide better service to every customer.

We wish you all the best moving forward and hope we may earn back your trust in the future.

-Jasmine

Rated 5 out of 5 stars

Since indoor treatment

Since indoor treatment, I have had no small ants in kitchen.

15 July 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Sara,

That’s great to hear—thank you for sharing! We're so glad the indoor treatment helped eliminate the ants in your kitchen. At Aptive Environmental, delivering effective, targeted solutions that bring real peace of mind is what we’re all about.

We appreciate you being part of the Aptive family and look forward to keeping your home protected year-round!

-Jasmine

Rated 4 out of 5 stars

It depends on who you get

It depends on who you get . Some of the guys are very friendly and thorough while others seem to be in a hurry + are not very interested in what you have to say. Don't want to hear any of your questions. They just want to get out as quickly as they can so I've had good ones and not so good ones July 18th was not my date of experience. My last application was a great experience. I wish every experience was like that one. I would like him to be my person every time.

29 April 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Kris,

Thank you so much for your honest feedback and for being a part of the Aptive family. We truly appreciate you sharing both the highs and the areas where we can do better. Consistency in service is incredibly important to us, and we're sorry to hear that not every experience has met the standard you deserve.

We're glad your most recent service stood out in a positive way—that’s exactly the level of care and attention we aim to deliver every time. We’ll be sure to pass along your praise and do our best to keep that same service professional coming your way in the future when possible.

Thanks again for taking the time to share your experience—we’re always working to improve and ensure you feel heard, valued, and protected in your home.

-Jasmine

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