Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied

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Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... See more
Company replied
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5251 W 73rd St, Ste C, 55439, Edina, MN, United States

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Our property pest control has greatly improved.

Reply from Aptive Pest Control - Minneapolis
Always great communication, let me know what they are gonna do.

Reply from Aptive Pest Control - Minneapolis
Issac is great at explaining exactly what service he is providing and why. I appreciate him reporting what activity he has observed in my yard.

Reply from Aptive Pest Control - Minneapolis
Title: I gave Aptive only one star primarily because once signed on for the service, I have been unable to cancel the service. Every time I attempt to cancel the service I’m told that I have more time left on my contract. I agree to continue through the remaining time but that I do not want to renew my contract. This is the same story I get every time I call to cancel. I never call to renew my contract but apparently this happens automatically and Aptive is “helpless” to stop this. I think this Company needs to be investigated for illegal business practices.

Reply from Aptive Pest Control - Minneapolis
The last person that came out, Anna. She was very polite and did everything that was to be done. Treated for the bugs, checked the mouse boxes and brushed down the eves and entrances the the house. She was very polite.

Reply from Aptive Pest Control - Minneapolis
Overall their communication is good. We receive advanced notice of impending visits and photos and follow up after the visit. Both are appreciated

Reply from Aptive Pest Control - Minneapolis
Your technician was prompt, courteous and explained the treatment he was providing and asks me if I had any questions. He followed up his work with explanatory notes and photos. I appreciate that.

Reply from Aptive Pest Control - Minneapolis
Aptive has always done an excellent job. They treat all the pests. We had spider problems being on the lake and they took care of them.

Reply from Aptive Pest Control - Minneapolis
We live in a rural wooded area. I like how Aptive treated around our house foundation with mice bait boxes. It kept the mice out of our garage this winter. They also did a great job treated for black ants in the yard. Aptive hung up wasp nest bags so we wouldn't get the wasps nests in our house. The were always polite and answered any questions we would have.

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis
Team very professional. I have excellent results with their service. Indoors and outdoors. Pet Friendly staff. Minneapolis, MN

Reply from Aptive Pest Control - Minneapolis
Communicative, always requesting feedback to improve , friendly and professional workers, excellent work.

Reply from Aptive Pest Control - Minneapolis
Tom is a great representative for your organization. He is polite, energetic, listens well and provides education. Thank you!

Reply from Aptive Pest Control - Minneapolis
The service tech informed me ahead of time of her arrival; then upon arrival she explained in detail what she planned to do and asked if I had any special concerns. Afterward she sent pictures of what was done.

Reply from Aptive Pest Control - Minneapolis
The young man is so pleasant and friendly.

Reply from Aptive Pest Control - Minneapolis
Tech was schedule, arrived on time and completed work as stated.

Reply from Aptive Pest Control - Minneapolis
Great communication. Different service technician each visit, but they have all been professional and thorough. Most importantly the service works. For a variety of reasons, we have not had them handle the inside of our home, only the outside, but that has taken care of the great majority of our insect and rodent issues. We live on a wooded lot and this is very difficult to do. I’ve been very happy with the company.

Reply from Aptive Pest Control - Minneapolis
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