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Aptive Pest Control - Minneapolis Reviews 

238
TrustScore 4.5 out of 5

4.3

5251 W 73rd St, Ste C, 55439 Edina, MN, US


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See what reviewers are saying

Rated 5 out of 5 stars

I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... See more

Company replied

Rated 5 out of 5 stars

Eli kept me informed of my service the day he came. He did a complete job on the outside of my property and took pictures so I was informed of what he did. He was informative and thorough.

Rated 2 out of 5 stars

Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more

Company replied

Rated 5 out of 5 stars

Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Minneapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5251 W 73rd St, Ste C, 55439, Edina, MN, United States

  • 16515657997
Promotion box for Aptive Pest Control - Minneapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

238 reviews

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4.3

All reviews

(238)

27,905 reviews in the last 12 months

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Rated 5 out of 5 stars

Aptive has always done an excellent…

Aptive has always done an excellent job. They treat all the pests. We had spider problems being on the lake and they took care of them.

18 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Aptive has consistently provided excellent service and addressed all your pest concerns.

It’s especially great to know we could help with the spider issues around your lake home, providing thorough, effective treatments is exactly what we aim for. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Great Job!

We live in a rural wooded area. I like how Aptive treated around our house foundation with mice bait boxes. It kept the mice out of our garage this winter. They also did a great job treated for black ants in the yard. Aptive hung up wasp nest bags so we wouldn't get the wasps nests in our house. The were always polite and answered any questions we would have.

17 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Kevin and Linda,

Thank you for sharing such a detailed review! We’re thrilled to hear that our team was able to help protect your home from mice, ants, and wasps, especially given your rural, wooded location. At Aptive, we take pride in providing thorough, proactive service and ensuring our customers feel informed and confident in the protection we provide. Your kind words about our team’s professionalism and attentiveness mean a lot, and we truly appreciate you choosing Aptive to care for your home.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Minneapolis

Hi Marcia,

Thank you for sharing your feedback! We’re glad to hear that your service was both punctual and efficient. At Aptive, we pride ourselves on providing timely, thorough service that keeps our customers’ homes protected while respecting their time. Your feedback means a lot, and we truly appreciate you choosing Aptive.

-Jasmine

Rated 5 out of 5 stars

Effecie

Friendly , professional , efficient staff,

20 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Debbie,

Thank you for sharing your feedback! We’re glad to hear that our team provided friendly, professional, and efficient service. At Aptive Environmental, we take pride in delivering reliable, thorough care while making every visit a positive experience for our customers.

Feedback like yours motivates our team to continue providing the high-quality service our customers deserve. We truly appreciate you choosing Aptive to protect your home!

-Jasmine

Rated 5 out of 5 stars

Team very professional

Team very professional. I have excellent results with their service. Indoors and outdoors. Pet Friendly staff. Minneapolis, MN

18 July 2025
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Reply from Aptive Pest Control - Minneapolis

Hi there,

Thank you for sharing your experience. We’re thrilled to hear that our team has delivered professional, effective service both indoors and outdoors. At Aptive, we take pride in providing treatments that are thorough, reliable, and safe for your family and pets.

We truly appreciate you choosing Aptive in Minneapolis to protect your home, and feedback like yours motivates our team to continue delivering attentive, high-quality service at every visit.

-Jasmine

Rated 5 out of 5 stars

Excellent!

Communicative, always requesting feedback to improve , friendly and professional workers, excellent work.

7 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Kerry,

Thank you for sharing your experience! We’re thrilled to hear that our team has been communicative, friendly, and professional while delivering excellent work. At Aptive, we take pride in listening to feedback and continuously improving to ensure every home and yard we service receives the highest level of care.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Tom is a great representative for your…

Tom is a great representative for your organization. He is polite, energetic, listens well and provides education. Thank you!

7 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Wanda,

Thank you for sharing your experience! We’re thrilled to hear that Tom represented Aptive so well with his politeness, energy, and attentiveness. Providing education and listening closely to our customers is exactly the level of care we aim for, and we’re glad it made a positive impact for you.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 5 out of 5 stars

Great service from Aptive Pest Control!

The service tech informed me ahead of time of her arrival; then upon arrival she explained in detail what she planned to do and asked if I had any special concerns. Afterward she sent pictures of what was done.

12 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Richard,

Thank you for sharing your experience! We’re glad to hear that our service professional communicated clearly ahead of the visit, took the time to address your concerns, and provided detailed follow-up with photos. At Aptive, we strive to combine thorough, professional service with clear, proactive communication so our customers feel confident and informed about the care of their homes.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Bug application The young man is so pleasant and…

The young man is so pleasant and friendly.

12 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Donna,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was pleasant and friendly. At Aptive, we take pride in having service professionals who are not only knowledgeable and thorough but also make every interaction positive and enjoyable.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Minneapolis

Hi Linda,

Thank you for sharing your feedback! We’re glad to hear that our service professional was friendly and helpful. At Aptive, we take pride in having service professionals who are attentive, knowledgeable, and committed to making every visit positive and effective.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Overall good experience

Tech was schedule, arrived on time and completed work as stated.

12 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Rick,

Thank you for sharing your feedback! We’re glad to hear that our service professional was on schedule, arrived on time, and completed the work as promised. At Aptive, we take pride in delivering reliable, professional service while ensuring every home and yard we protect receives thorough care.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Great service that works.

Great communication. Different service technician each visit, but they have all been professional and thorough. Most importantly the service works. For a variety of reasons, we have not had them handle the inside of our home, only the outside, but that has taken care of the great majority of our insect and rodent issues. We live on a wooded lot and this is very difficult to do. I’ve been very happy with the company.

10 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Jan,

Thank you for taking the time to share such a detailed review! We’re thrilled to hear that our team’s communication, professionalism, and thoroughness have made a positive impact on your home, even with different service professionals at each visit. It’s especially great to know that our outside treatments have helped manage the majority of your insect and rodent concerns, particularly given the challenges of a wooded lot.

We truly appreciate you choosing Aptive and being part of our community. Your trust and satisfaction mean a lot to our team, and we look forward to continuing to provide effective, reliable service for your home.

-Jasmine

Rated 1 out of 5 stars

Charged without service and poor followup.

I have been charged for service, but the wrong residence was serviced. Also, the supervisor has not been responsive to having the situation corrected. I have already paid and my property has not been treated.
Horrible supervisory followup.

30 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Kevin,

Thank you for bringing this to our attention. I can absolutely understand how frustrating it must feel to be charged for a service that was completed at the wrong residence, especially when you haven’t received the follow-up needed to correct the situation. That’s not the level of care or accountability we strive to provide at Aptive.

We would really like the opportunity to review your account and make this right. Please reach out to us at socialmedia@goaptive.com with your service address so our team can look into what happened, address the billing concern, and ensure your property receives the attention it should have from the start.

Your experience matters to us, and we appreciate you giving Aptive the chance to correct this.

-Jasmine

Rated 5 out of 5 stars

The technician was great

The technician was great. We talked and I shared our history of pest issues.

30 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Scott,

Thank you for sharing your feedback! We’re glad to hear that your service professional was great and took the time to listen to your history and concerns. Providing attentive, personalized service is exactly what we strive for at Aptive, and it means a lot to know it made a positive difference for you. We truly appreciate you choosing Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars

Great service and great communication

Great service and great communication. We get text messages ahead of service and always a friendly service person who checks to see if we have any concerns or extra needs. Excellent!

27 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Paul,

Thank you for sharing your experience with Aptive. We’re thrilled to hear that our communication and service have made your visits smooth and worry-free. Our team takes pride in keeping customers informed and checking in to address any concerns or extra needs, so it’s great to know that effort is noticed and appreciated. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your trust in our team.

-Jasmine

Rated 5 out of 5 stars

Thorough and courteous service - thank you!

Taye was very thorough with our outside treatment as well as answering our questions. Thank you!

22 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Amy,

Thank you for sharing your feedback! We’re thrilled to hear that Taye provided thorough service and took the time to answer all of your questions. At Aptive, we take pride in delivering detailed and effective pest protection while ensuring every customer feels informed and confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!

-Jasmine

Rated 5 out of 5 stars

Show up on time

Show up on time. If I have a problem in between services, they are more than willing to come back out out free of charge. I live on a lake. I have noticed I have many less spiders.

15 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Phyllis,

Thank you for taking the time to share your experience. We’re glad to hear that our team has been punctual, responsive, and willing to address concerns between services. It’s wonderful to know that you’re already noticing fewer spiders, that’s exactly the kind of effective, reliable service we aim to provide at Aptive.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

Technician is wonderful!

Our technician, Anna, is so helpful in our pest control issues. She is friendly and kind and very nice to work with! We appreciate her professionalism and work ethic!

18 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Joyce,

Thank you so much for sharing your experience and for choosing Aptive. We’re thrilled to hear that Anna has been so helpful and professional in addressing your pest control needs. Her friendly, attentive approach is exactly what we hope every service professional brings to each visit, and we’ll be sure to pass along your kind words to her. We truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 3 out of 5 stars

They charge you when they don't show…

They charge you when they don't show up, and month they showed up and walked to the side of my house then left without doing anything.

9 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Scott,

Thank you for sharing your experience with us. We completely understand how frustrating it must have been to feel like service wasn’t fully completed while still being charged, and that is not the experience we want for our Aptive customers.

We take concerns like this very seriously and would like the opportunity to review your account and the details of your recent service. Our goal is to ensure you’re receiving the service you paid for and to make things right, whether that means adjusting billing or scheduling a follow-up visit to complete any missed work.

Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward a resolution. Thank you for being part of the Aptive neighborhood and for giving us the chance to correct this.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service. Helpful people.

16 January 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Holly,

Thank you for sharing your feedback! We’re glad to hear that our team provided great service and was helpful throughout your visit. At Aptive, we take pride in delivering reliable, professional pest control while making sure every customer feels supported and confident in the work being done.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

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