Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
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See what reviewers are saying
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... See more
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Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
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We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
226 reviews
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Reply from Aptive Pest Control - Minneapolis
Hi Judy,
Thank you for sharing your feedback! We’re glad to hear that our team was prompt, courteous, and kept you informed with photos of the service. At Aptive, we strive to provide professional, thorough, and transparent pest control, and it’s great to know our efforts are appreciated.
We truly value having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
Great service!
The technicians always ask us if we have anything specific we want them to look into.
The technicians do an excellent job of protecting the exterior of our home.
We also have been satisfied with the control of the moles/voles in and around our yard.
23 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service professionals take the time to address your specific concerns and provide thorough protection for the exterior of your home. It’s wonderful to know that you’ve also been satisfied with how we’ve helped manage moles and voles in your yard.
At Aptive, we take pride in providing personalized, effective service to keep every home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Positive Experience
Team members are courteous, friendly, and thorough. I especially appreciate the reminders of scheduled application appointments, as well as a “heads up” when they are on their way.
29 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Marlene,
Thank you for sharing your experience! We’re so glad to hear that our service professionals have been courteous, friendly, and thorough. Communication is very important to us, and it’s wonderful to know that our reminders and “heads up” notifications have made your service experience smooth and convenient.
At Aptive, we take pride in providing personalized service that keeps your home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Andrew is top notch!
Andrew called me and told me that I would benefit from the upgraded plan, it was only $10 more!! I really appreciate that he was looking out for my best interest and getting the best service out of Aptive. He text me pictures of the treatment areas too. Which I also appreciate!
29 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Ingrid and Roger,
Thank you for sharing your experience! We’re so glad to hear that Andrew went above and beyond by recommending the best plan for your home and keeping you informed with photos of the treatment areas. At Aptive, we take pride in providing service that is not only thorough and effective but also personalized to each customer’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Rep was knowledgeable and personal and…
Rep was knowledgeable and personal and not high pressure. All personnel who did the actual pest control were timely, pleasant, and always informed me of what they were going to do and if I had any questions. They all represented your company very very well. Would highly recommend.
18 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Paulette,
Thank you for sharing your feedback. We’re thrilled to hear that our team provided knowledgeable, professional, and personable service without being high-pressure. At Aptive, we take pride in service professionals who are timely, thorough, and communicative, ensuring every customer feels informed and confident in their pest control solutions.
We truly appreciate your recommendation and value you as part of the Aptive community. We look forward to continuing to provide outstanding service for your home.
-Jasmine
Always great service....
22 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jennifer,
We’re so glad to hear that you’ve consistently received great service! At Aptive, we take pride in providing reliable and effective service to keep your home protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Aptive has made a difference in my home…
Aptive has made a difference in my home and so far so good.
18 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
We’re so glad to hear that Aptive has made a difference in your home! Our goal is always to provide effective, reliable pest control so our customers can feel comfortable and worry-free. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Randy,
Thank you for sharing your experience! We’re delighted to hear that you received great service and that our service professional made a positive impression. At Aptive, we strive to provide service that is both effective and friendly, and it’s wonderful to know our team met your expectations.
We truly appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Alisa,
Thank you for sharing your feedback! We’re thrilled to hear that Ky was helpful and professional during your visit. Providing attentive, knowledgeable service is exactly what we strive for at Aptive, and it’s great to know Ky delivered on that promise.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Ahmed,
Thank you for sharing your feedback! We’re glad to hear that your home is in good shape and that our service met your expectations. At Aptive, we strive to provide thorough and reliable pest control to give our customers peace of mind, and it’s wonderful to know this reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Competent and polite
Competent, friendly and polite technicians who are very thorough in detecting and treating areas that need attention.
10 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Tom,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been competent, friendly, and thorough in addressing the areas that need attention. At Aptive, we take pride in delivering effective pest control while ensuring our team provides professional and attentive service to every customer.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
This is the second time techs have come…
This is the second time techs have come out in 7 days because the first time the tech only did 25% of the job, sprayed all over the windows (we have the streaks all down the coated windows) and was under the influence and has since been let go. Both times the gate was left wide open and our dog ran away. I was able to catch the first time after she got out, however I just picked her up this morning from the Animal Humane Society where she spent the night since they were closed last evening and I could not get her and had to pay for that as the gate was left open again by the new tech this time.
8 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Dave,
Thank you for sharing your experience. I want to sincerely apologize for what happened during your recent service visits. This is not the standard of care we hold at Aptive, and I completely understand how upsetting and stressful this situation has been, especially with your dog getting out and the inconvenience it caused.
I’m glad you were able to get your dog safely, but I am truly sorry for the time, worry, and unexpected expenses you had to endure. Please know that the issue with the first service professional has been addressed internally, and we are taking this situation very seriously to ensure nothing like this happens again.
We would like the opportunity to review your account and make this right. Please reach out directly to socialmedia@goaptive.com so we can discuss how to address the impact of these visits and ensure your home is properly serviced moving forward. Your feedback helps us improve our standards, and we truly appreciate you bringing this to our attention.
-Jasmine
Scheduling has been an issue
Scheduling has been an issue. First appointment the person made it to my home an hour after the max time and I was gone. Also their arrival time is always between 8 am and 5 pm which is not helpful at all. We can’t be required to sit here for 9 hours wondering when they will show up. The second appointment got canceled on us without even knowing. The third appointment I made online and then it got changed and I didn’t get notice of that either. The techs are tired and worn out. Not rude or anything but clearly they are not having a good day. The treatment feels hastened and less than expected because of that.
Now I’m stuck with an 18 month contract and I canceled my other service which was much better quality and timeliness and scheduling. And paid a fee to do that. All based on a young sales guy that guaranteed the service and appointments would be timely and good. They are not.
2 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Matt,
Thank you for sharing your experience. We sincerely apologize for the frustration caused by the scheduling issues and any inconvenience you’ve experienced with your appointments. We understand how difficult it can be to plan your day around such broad arrival windows, and we regret that your service did not meet the expectations set during your initial consultation.
We also want to acknowledge your concerns regarding the consistency and pace of our treatments. While our service professionals always strive to provide thorough and professional service, we recognize that delays and changes in scheduling can impact the experience. Your feedback is important, and it will help us continue to improve our scheduling process and ensure our team is supported to provide the best service possible.
We understand that you made a significant commitment based on assurances from our sales team, and we regret that your experience has not fully reflected the quality and reliability we aim to provide. We encourage you to reach out to socialmedia@goaptive.com if you have any further questions or if there’s anything we can do to help make your service experience more consistent moving forward.
Thank you for your feedback and for giving us the opportunity to learn from this experience.
-Jasmine
Everyone that has helped us at Aptive…
Everyone that has helped us at Aptive has been extremely friendly, professional, and show a sincere interest in helping. We are so happy with our service and it has made a huge difference with our pest control.
1 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Kara,
Thank you for sharing such wonderful feedback! We’re thrilled to hear that our team has been friendly, professional, and genuinely attentive to your needs. At Aptive, we strive to make a real difference in our customers’ homes, and it’s so rewarding to know our service has had a positive impact. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Glad we chose Aptive.
The tech was amazing - he took his time spraying all over. Then he checked for cobwebs and took them down. We had problems initially getting ahold of the company, but when we found the right phone number, the person was very helpful, professional and courteous. she changed our perception of the company to very positive. Kudos for her.
7 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that our service professional took the time to provide thorough service and that our team addressed your initial concerns with professionalism and care. At Aptive, we strive to deliver attentive, personalized service and make every interaction a positive one. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Laly was very customer-focused and knowledgeable
Laly was very responsive to my text explaining my needs, cognizant of my work-from-home schedule, and identifying an alternative solution to the services she could provide. I appreciated the time she took to explain options and making the solution happen.
3 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Helen,
Thank you for sharing your experience! We’re thrilled to hear that Laly was responsive, considerate of your schedule, and took the time to clearly explain your options while providing an effective solution. At Aptive, we strive to provide attentive and personalized service for every customer, and it’s wonderful to know our team delivered on that promise.
We truly appreciate having you as part of the Aptive family and look forward to continuing to provide reliable and thoughtful pest control for your home.
-Jasmine
The technicians were timely and very…
The technicians were timely and very professional. They explain what they will be doing for the treatment and at the end show pictures of the end results.
26 September 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bob,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals were timely, professional, and thorough in explaining the treatment process. Providing clear communication and showing the results of our work is a priority at Aptive, and it’s wonderful to know our efforts made a positive impact.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
The sales pitch is great…service is sketchy
The sales pitch is great, well rehearsed.
After that, it goes downhill.
I was told that I could communicate via their client portal, email or phone. I have since learned that there is no communication options on the portal and email is no longer monitored.
I was told that ANTS were covered in the treatments but later learned “not all ants, only the ants listed here”. My ants weren’t covered.
I was told that rodents were covered but then discovered “only if you ask”. Apparently I had been paying for rodent treatment but getting nothing.
Sketchy company in my opinion.
3 October 2025
Unprompted review
Reply from Aptive Pest Control - Minneapolis
Hi Richard,
Thank you for taking the time to share your feedback. I’m very sorry to hear about the frustrations you’ve experienced and that our services and communication did not meet your expectations. At Aptive, we take concerns like yours seriously and strive to provide clear communication and effective pest control solutions for every customer.
We’d like the opportunity to review your account and address the issues you’ve highlighted. Please reach out to us at socialmedia@goaptive.com with your service address and any details about the treatments in question so we can fully understand your experience and work toward a resolution. We genuinely appreciate your feedback and the chance to make this right.
-Jasmine
I would not recommend
I switch from my previous pest service because Aptive promised me to they would create a barrier around my property and also take care of my mosquitos. But so far the bugs have started to come back that my previous pest service had taken care of and the mosquitos are still bad. To their credit they do come back and reapply at no additional cost. But I have to call them back every time. I give it a two star because the technicians that come out are respectful and nice. But they can't deliver on what was promised.
2 October 2025
Reply from Aptive Pest Control - Minneapolis
Hi Daniel,
Thank you for sharing your experience with us. We understand how frustrating it can be when the results don’t match the service you were promised. While we’re glad to hear our service professionals are respectful and willing to reapply treatments at no additional cost, you shouldn’t have to keep calling to get the full effect of your plan. We’d like the chance to review your account and make sure the barrier and mosquito treatments are being applied as intended, so you can fully enjoy the protection Aptive is known for. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to resolve this and ensure your home is properly protected. We truly value you as part of the Aptive neighborhood and appreciate you choosing us to care for your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Michael,
Thank you for sharing your feedback! We’re glad to hear that your service professional was both professional and effective. At Aptive, we take pride in delivering thorough and reliable care to every home, and it’s great to know our team met your expectations. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
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