Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied

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Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... See more
Company replied
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5251 W 73rd St, Ste C, 55439, Edina, MN, United States

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Excellent check in to see exactly what our concerns and/or treatment needs were. Very thorough visit taking several pictures to show exactly what they did. Great follow up to see we were pleased. Highly professional with a high touch approach!

Reply from Aptive Pest Control - Minneapolis
We are asked if there are any specific insects/pests Aptive should spray for the day of our appointment. For example, this appointment we asked them to target Asian Beetles and Box Elder Bugs. The company reps always call ahead to let us know when they will arrive, and they are friendly, also.

Reply from Aptive Pest Control - Minneapolis
Had a problem with spiders from last service. When I called I got a courteous professional that realized the issue and set up an appointment for this same week. Because it was a re do there was not charge.
thank You
Barry & Donna Cummans

Reply from Aptive Pest Control - Minneapolis
Service provider was timely, professional, knowledgeable and thorough. Pointed out issues we weren’t aware of and provided solutions to remedy.

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis
Chris has experience with my home and tries to make appointments at a good time so I can be here.

Reply from Aptive Pest Control - Minneapolis
Andrew was our technician today. He was very personable and answered my questions.
He was very thorough.

Reply from Aptive Pest Control - Minneapolis
I switched to Aptiv Pest Control from Orkin because Orkin consistently fell short of my expectations despite communicating them on a regular basis. Since Aptiv took over the job, they listened to me and met my expectations on their first treatment, and have consistently met them every time. In addition, they were more affordable than Orkin. So in a nutshell, Aptiv was better AND cheaper than Orkin! Who wouldn't want that?

Reply from Aptive Pest Control - Minneapolis
They are responsive to my complaints, but I have had to complain about at least 8 situations over the past 12 months. I would rather have good service at the time of day I have requested than have to complain and get promises that I usually have to contact them about again (and again for my time of day preference and lack of advance notification. Those issues have been better, but then other issues come up.)

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis
Aptive service person did all of the expected work quickly and competently

Reply from Aptive Pest Control - Minneapolis
The technician sent 3 texts in a row. 1) be there in 30 minutes 2) what concerns 3) job complete. We never saw him. I texted back “you missed all the webs under deck. He asked if I wanted him to come back. I said yes. Never happened.
Very disappointed with Aptive service. I will be canceling when contract is done.

Reply from Aptive Pest Control - Minneapolis
I had a fantastic experience with the service technician, Andrew! From the moment he confirmed the appointment, I felt like I was in great hands. His professionalism shone through every step of the process, from the treatment itself to the detailed images he provided of the work. It was clear he treated my home with the utmost care and respect. Thank you, Andrew, for a job well done!

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis
This company failed to provide service in July yet charge us. When they came in August we had spider webs back in a little over a week.

Reply from Aptive Pest Control - Minneapolis
We have had someone out twice to get rid of a yellow jacket ground nest and it hasn't worked. Also, I don't find it easy to communicate our needs between monthly service visits. The website doesn't seem to work well to communicate why we need someone to come out mid- month?

Reply from Aptive Pest Control - Minneapolis
The gentleman that came was very efficient. Sent pictures of what he did afterwards and was attentive to what I asked him to do.

Reply from Aptive Pest Control - Minneapolis
The guys always communicate well and take the time to talk to me when they are here. No bug or spider issues anymore!

Reply from Aptive Pest Control - Minneapolis
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