Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more
Company replied

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Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more
Company replied
The service is hit or miss depending on the technician. The time before last the service was thorough and excellent but this last time it was very sparse and done in less than 12 minutes
Company replied
Christon Young was very professional, polite and got the job done. I was having problems with black spiders, small yellow spiders, earwigs and silver fish. He said he sprayed to take care of these. I... See more
Company replied
Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
109 Space Park South Dr, 37211, Nashville, TN, United States

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Reply from Aptive Pest Control - Nashville
Did good,came at a time someone was home,lucked out,identified new bug species

Reply from Aptive Pest Control - Nashville
We have seen a great reduction in red wasps and spiders since we started treatment. Our Technician David is super friendly and helpful. He helped me understand some issues I had not thought of and it made a difference.

Reply from Aptive Pest Control - Nashville
They do a good job of pest control. However, they seem to lack in communication and don’t prioritize safety. I have called and told them several times that I want the same person coming into my house every time. I don’t want a different stranger coming into my home and on my property for each visit. I still get a stranger every time.

Reply from Aptive Pest Control - Nashville
Zachary is informative with his objectives for the service. He goes about his work deliberatively and documents with photos areas treated.

Reply from Aptive Pest Control - Nashville
Always pleasant
Always respectful
Always treat for regular bugs fir the season plus any extra we see
Have always been able to keep those water seeking ants away from our pool.

Reply from Aptive Pest Control - Nashville
We've been using Aptive for a few years now. We've not had any issues with bugs. Aptive is great with their communications and they do a great job!! Highly recommend!

Reply from Aptive Pest Control - Nashville
The technician told me the spray solution was flamable when I asked him to spray a wood pile. I also think the attitude could have been better. I reported my thoughts to the company on Feb. 10 (I think that was the date).

Reply from Aptive Pest Control - Nashville
Knowledgeable, professional, courteous, and EFFECTIVE. Hardly any bugs inside the house and I hardly ever find any outside the house. The reps who come out to the house are fabulous.

Reply from Aptive Pest Control - Nashville
The company always notifies me before the scheduled appointment and then the technician text me when he is on the way and when he arrives. They always ask if I am experiencing and pest problems. They take care of my yard then lets me know when they are done and always text me pictures of where they treated around the house. Very thoughtful.

Reply from Aptive Pest Control - Nashville
Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs to be addressed before he starts application. Shows pictures of ateas treated and explanation of treatment and what to expect in coming days.
Very thorough n efficient. Highly recommend this company have had them for many years.

Reply from Aptive Pest Control - Nashville

Reply from Aptive Pest Control - Nashville

Reply from Aptive Pest Control - Nashville
Great Communication by the servicing pro. Solid work.

Reply from Aptive Pest Control - Nashville
Notify when they'll be out. Ask if I have any issues. Pretty efficient with task.

Reply from Aptive Pest Control - Nashville
Happy on the customer service! Zach was very courteous and very professional!!!

Reply from Aptive Pest Control - Nashville
Aptive techs are very professional and provide timely service. Corporate has quickly resolved any issues I have alerted them about. My main reason for using their service is to treat the exterior of my home for spiders and wasps. They have consistently handled these problems with the correct tools and have found problems that I had not noticed myself.

Reply from Aptive Pest Control - Nashville
Qualified and responsible service representatives. Always notified ahead of time for appointment for service. Price for service has continued to increase during our relationship. As I am on a single retired income it is difficult to keep paying increases that have taken place regularly.

Reply from Aptive Pest Control - Nashville
They have great communications. I haven't seen any bugs in the house since they started. The technicians are friendly.

Reply from Aptive Pest Control - Nashville
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