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Aptive Pest Control - Nashville Reviews 

118
TrustScore 4.5 out of 5

4.5

109 Space Park South Dr, 37211 Nashville, TN, US


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Rated 4 out of 5 stars

For the most part, the service is excellent, but each of the different persons who clean do different things so not always consistent. Last time, young man said he couldn't do our deck which is only a... See more

Company replied

Rated 3 out of 5 stars

They do a good job of pest control. However, they seem to lack in communication and don’t prioritize safety. I have called and told them several times that I want the same person coming into my hous... See more

Company replied

Rated 5 out of 5 stars

Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs... See more

Company replied

Rated 5 out of 5 stars

Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Nashville

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 109 Space Park South Dr, 37211, Nashville, TN, United States

  • 19015828572
Promotion box for Aptive Pest Control - Nashville

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.5

All reviews

(118)

28,068 reviews in the last 12 months

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Rated 5 out of 5 stars

Always professional

Always professional. Always keeps you notified of what they are doing. After you always get photos. I love my service.

24 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Gina,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team consistently provides professional service, keeps you informed throughout the visit, and follows up with photos. It’s wonderful to know that these details make a difference and that you love your service.

We truly appreciate your trust in Aptive and your feedback. It means a lot to our team and encourages us to continue delivering attentive, thorough, and reliable pest control for every home we protect.

-Jasmine

Rated 5 out of 5 stars

Always good at communicating with us

Always good at communicating with us - and giving us details as to their service. Easy to get a hold of.

22 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Pam,

Thank you for sharing your feedback! We’re so glad to hear that our team has been easy to reach and keeps you informed about your service. At Aptive, clear communication and excellent service are top priorities, and we truly appreciate you being part of the Aptive neighborhood. Your kind words mean a lot to us!

-Jasmine

Rated 5 out of 5 stars

Devon was very thorough

Devon was very thorough in going through the home and outside to address all the areas needing attention.

11 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Nancy,

Thank you for sharing your experience. We’re glad to hear that Devon was thorough in addressing both the inside and outside of your home. At Aptive, we take pride in providing detailed and effective pest control while ensuring our customers feel confident and well cared for.

We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to assist, please don’t hesitate to reach out.

-Jasmine

Rated 5 out of 5 stars

Pest control

Great service

13 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Sharon,

Thank you for sharing your feedback! We’re glad to hear you had a great experience with our service. At Aptive, we strive to provide thorough, professional, and reliable service on every visit, and it’s wonderful to know that reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Blaine did great!

Blaine texted letting us know he was on the way, came to the door to introduce himself, and then got to work. He did a fine job of servicing the property including cleaning spiderwebs and replacing the glue boxes in the garage. Overall, he did a fine job!

8 October 2025
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Reply from Aptive Pest Control - Nashville

Hi John,

Thank you for sharing your experience! We’re glad to hear that Blaine provided thorough and attentive service, from keeping you informed to taking care of the spiderwebs and glue boxes. At Aptive, we pride ourselves on professional, reliable, and detail-oriented service, and it’s wonderful to know Blaine delivered that for you. We truly appreciate you choosing Aptive and look forward to keeping your home comfortable and protected!

-Jasmine

Rated 5 out of 5 stars

Great service..fast and reliable.

Great service..fast and reliable.

4 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Raymond,

Thank you for sharing your feedback! We’re thrilled to hear that you find our service fast and reliable. At Aptive, we strive to provide prompt, professional, and effective pest control for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

The technicians do a great job!

The technicians do a great job and I like the pictures I receive.

1 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Melissa,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional communicated clearly, addressed your special requests, and completed the job efficiently. At Aptive, we strive to provide professional, thorough, and attentive service that makes every visit seamless and effective, and it’s wonderful to know our efforts made a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to keeping your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Easy to call when needed

Easy to call when needed. Great customer service, great people

2 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Jorge,

Thank you for sharing this with us! We’re happy to know that reaching us has been easy and that our team has provided the kind of customer service you deserve. At Aptive, we want every interaction to feel helpful and personable, so your feedback means a lot. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Always very helpful

Always very helpful, and thoughtful to our questions and needs.

2 October 2025
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Reply from Aptive Pest Control - Nashville

Hi Gil,

Thank you for sharing your experience! We’re glad to hear our team has been helpful and attentive to your questions and needs. At Aptive, we strive to provide service that is both thorough and personalized, so your feedback truly means a lot. We appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Techs are informative

Techs are informative, friendly, and their process is effective.

24 September 2025
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Reply from Aptive Pest Control - Nashville

Hi Cecilia,

Thank you for sharing your feedback! We’re thrilled to hear that our service professionals were informative, friendly, and provided effective service. At Aptive, we take pride in delivering thorough pest control and clear communication to give you peace of mind in your home.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 2 out of 5 stars

The German Roaches are still running…

The German Roaches are still running everywhere. We have a major infestation, and this is after right at two years of service.

23 September 2025
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Reply from Aptive Pest Control - Nashville

Hi Lyle,

We’re very sorry to hear about the ongoing issue with German roaches in your home. We completely understand how frustrating this must be, especially after two years of service. At Aptive, we take infestations seriously and want to make this right.

To ensure we fully address the situation, we’d like to review your account and the treatments provided so we can develop a targeted plan to resolve the infestation. Please reach out to us at socialmedia@goaptive.com. Thank you for bringing this to our attention and for giving us the opportunity to correct it. Your home’s safety and comfort in the Aptive neighborhood is our top priority.

-Jasmine

Rated 5 out of 5 stars

Our technician

Our technician, Ivan, was on time, courteous and thorough in treating my house.

18 September 2025
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Reply from Aptive Pest Control - Nashville

Hi Karl,

Thank you for sharing your feedback! We’re glad to hear that Ivan was on time, courteous, and thorough in treating your home. At Aptive, we strive to provide reliable, professional service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

The technician called to confirm the…

The technician called to confirm the appointment, arrived at the agreed upon time and performed the work promptly.

4 September 2025
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Reply from Aptive Pest Control - Nashville

Hi Randy,

Thank you for sharing your feedback! We’re glad to hear our service professional confirmed your appointment, arrived on time, and completed the work promptly. At Aptive, we strive to provide reliable and efficient service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

Very professional service and budget friendly!

Aptive always provides a professional and very organized service. They are also very budget friendly with excellent customer service.

7 August 2025
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Reply from Aptive Pest Control - Nashville

Hi Alexis,

Thank you for sharing your experience with Aptive! We’re thrilled to hear you’ve found our service professional, organized, and budget-friendly, with excellent customer support. Providing reliable service while keeping our customers’ needs in mind is exactly what we aim for. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Outstanding Service

I have nothing but outstanding service every visit.

25 July 2025
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Reply from Aptive Pest Control - Nashville

Hi Patricia,

Thank you for your wonderful feedback! We’re thrilled to hear you consistently receive outstanding service with every visit. At Aptive, providing reliable and exceptional care is our priority, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 1 out of 5 stars
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Reply from Aptive Pest Control - Nashville

Hi Latoya,

We’re really sorry to hear about this experience. At Aptive Environmental, we take situations like this seriously—leaving behind a dead rodent is not only unacceptable, it’s a clear miss on the level of care we promise our customers. You deserve a service that’s thorough, respectful of your home, and attentive to detail, and we regret falling short here.

We’d appreciate the opportunity to make this right and ensure your next experience reflects the high standards we hold ourselves to. Please reach out to us at socialmedia@goaptive.com so we can look into your account and follow up with the appropriate team.

Thank you for bringing this to our attention—it helps us improve and better serve you and others in the future.

-Jasmine

Rated 4 out of 5 stars

A little more training needed

For the most part, the service is excellent, but each of the different persons who clean do different things so not always consistent. Last time, young man said he couldn't do our deck which is only accessed through the house. Nobody else ever said that before.

22 July 2025
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Reply from Aptive Pest Control - Nashville

Hi Peter,

Thank you for sharing your experience and for being a valued part of the Aptive family. We’re glad the service has mostly been great, but we hear your concerns about consistency. Your feedback about the deck access is especially helpful, and we’re passing it along to ensure clearer communication going forward. We appreciate you helping us improve and are committed to providing the consistent, quality service you deserve.

-Jasmine

Rated 5 out of 5 stars

Every encounter I've had with tech's…

Every encounter I've had with tech's has been positive. The treatments are effective and work as advertised. I plan to continue using this company.

17 July 2025
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Reply from Aptive Pest Control - Nashville

Hi Nathan,

Thank you for your wonderful feedback! We’re thrilled to hear that every interaction with our team has been positive and that our treatments are delivering the results we promise. Your continued trust means a lot to us at Aptive Environmental, and we look forward to keeping your home protected for years to come.

We truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

With Aptive, no bugs.

We have been with Aptive now for at least 5 years. The service is great, and any issues come back at no charge. The most important work of any exterminator is not seeing any bugs any time of year, and that is what Aptive has provided. And they do all of this environmentally friendly.

10 July 2025
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Reply from Aptive Pest Control - Nashville

Hi Don,

Thank you so much for being with Aptive for over five years—it truly means a lot to us! We're thrilled to hear that our environmentally friendly approach has kept your home comfortable year-round and that you've had such a positive experience with our service and re-treatments. Feedback like this is exactly what we strive for, and we’re so glad to have earned your trust over the years. Thanks again for being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Redo

The guy on our regular visit missed spraying for mosquitos and hung the mosquito catcher to close to our patio. A different guy came back and sprayed really good and removed the old catcher and replaced with ones away from our patio and we were not charged for this do over. Thank you for making this right and allowing us to enjoy being outside.

26 June 2025
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Reply from Aptive Pest Control - Nashville

Hi Carolyn and Scott,

Thank you so much for sharing your experience. We’re sorry the mosquito treatment wasn’t handled quite right on the initial visit, but we’re really glad our team was able to make things right quickly and thoroughly. At Aptive, we believe in doing what it takes to help our customers feel comfortable and confident in their outdoor spaces—and we’re so glad you’re now able to enjoy yours again! We appreciate your patience and the chance to correct it. Thanks for being part of the Aptive family!

-Jasmine

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