For the most part, the service is excellent, but each of the different persons who clean do different things so not always consistent. Last time, young man said he couldn't do our deck which is only a... See more
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For the most part, the service is excellent, but each of the different persons who clean do different things so not always consistent. Last time, young man said he couldn't do our deck which is only a... See more
Company replied
They do a good job of pest control. However, they seem to lack in communication and don’t prioritize safety. I have called and told them several times that I want the same person coming into my hous... See more
Company replied
Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs... See more
Company replied
Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
109 Space Park South Dr, 37211, Nashville, TN, United States

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Excellent service. They let you know when they're coming giving ample time for you to change their proposed appointment. They also let you know that they're on by the way

Reply from Aptive Pest Control - Nashville
I already filled this out.....
Despite the fact that.your scheduling systems never do what I ask meaning I expect to know first the time range when you notify me about my upcoming appointment. I also expect a text when the teck is on the way, 30 minutes or so out. I have 5 dogs to manage. This never happens. Teck took this feedback that he had no idea about and fit me in to day quickly and completed service thoroughly with a great attitude

Reply from Aptive Pest Control - Nashville
The technicians are friendly, thorough, notify me when they’re coming and provide pictures showing what they did.

Reply from Aptive Pest Control - Nashville
The service tech was great. She kept me informed about her arrival, the treatment, and her departure.

Reply from Aptive Pest Control - Nashville
When I first walked in they greeted me very friendly. And help me find a couple items. Also offered every words card which I took I'll be back.

Reply from Aptive Pest Control - Nashville
I had a re-service and the tech did a very thorough job hitting two areas of concern that had been missed.

Reply from Aptive Pest Control - Nashville

Reply from Aptive Pest Control - Nashville
The service member who serviced my house did not have enough for inside and outside. So now I’m seeing ants inside my house.

Reply from Aptive Pest Control - Nashville
Worest company ever. When they came and sprayed it just made it worst.. I would never recommend them to any one .

Reply from Aptive Pest Control - Nashville
The company is doing well. Their friendly service is excellent

Reply from Aptive Pest Control - Nashville
Jacob always does an excellent job. Understands my needs

Reply from Aptive Pest Control - Nashville
Had termite control installed it was not done right they sent the same guy out a second time he broke one of the green bait traps from stopping on it because he didn’t drill the hole deep enough. He put in 2 new baits with no poison in the hole, still have some sticking out of the ground, have a couple areas over 21 feet that has nothing installed. One bait was sticking out of the ground so high it fell over. I have small dogs running around the yard where he drilled holes and left them open now my dogs could break there leg if they slip in it. Not happy I paid a lot for this service and I do not want this same guy back on my property tried talking to him but he just kept making up BS and obviously didn’t want to hear what I had to say

Reply from Aptive Pest Control - Nashville
I love the communication and follow up. Very pleased costumer.

Reply from Aptive Pest Control - Nashville
The wrong house was sprayed first of all. But, he did come back later that afternoon and sprayed ours. Which should have been sprayed the first time. Maybe, they need to read and pay attention to the addresses more carefuly.😚😚😳

Reply from Aptive Pest Control - Nashville
I already did a review on this recent service and application done earlier this April month. It was very good.

Reply from Aptive Pest Control - Nashville

Reply from Aptive Pest Control - Nashville

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Reply from Aptive Pest Control - Nashville
Everything I needed done got completed. The tech even pointed out something that needed my attention

Reply from Aptive Pest Control - Nashville
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