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Aptive Pest Control - Omaha Reviews 59

TrustScore 4.5 out of 5

4.3

11016 Mockingbird Dr, 68137 Omaha, NE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Every time their technicians have come out they have called ahead and then sent me photos of all of the work that they have done around the house. I greatly appreciate their thorough work and highly... See more

Company replied

Rated 5 out of 5 stars

The two men (Darius and another) did an excellent job. They were both very professional and let me know every detail of what they were going to do. They made sure to listen to any questions or concern... See more

Company replied

Rated 5 out of 5 stars

He was amazing, on time, professional, and thorough. He asked about my needs and took care of both the inside and outside. I would recommend him. We plan to continue with pest control to be safe rathe... See more

Company replied

Rated 1 out of 5 stars

Totally ineffective pest control! Spiders and their webs are multiplying, chiggers are biting pool guests, and Aptive says there is nothing they can do! I want a refund!

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Omaha

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 11016 Mockingbird Dr, 68137, Omaha, NE, United States

  • 14022436813
Promotion box for Aptive Pest Control - Omaha

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
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1-star

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Rated 5 out of 5 stars
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Thank you so much for taking the time to share your positive experience with us, Cathy! We're thrilled to hear that our team was able to respond quickly to your needs. At Aptive, we pride ourselves on ensuring that every situation is handled with the utmost care and efficiency, and your feedback reaffirms our commitment to this promise. We really appreciate having you with us!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Bugs stay out of house and the service…

Bugs stay out of house and the service technician is always thorough, courteous, and knowledgeable.

22 April 2026
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Hi Todd,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear that you’ve noticed fewer bugs in your home and that your service professional continues to be thorough, courteous, and knowledgeable during each visit.

At Aptive, that combination of results and professionalism is exactly what we aim for, making sure everything is handled carefully so you can stay comfortable in your home. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Every time their technicians have come…

Every time their technicians have come out they have called ahead and then sent me photos of all of the work that they have done around the house. I greatly appreciate their thorough work and highly recommend them.

9 April 2026
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Thank you so much for taking the time to share your positive experience with us! It's great to hear that our team has consistently provided you with thorough service and that you appreciate the communication and transparency they offer. Your recommendation means a lot to us, and we are grateful for your trust in Aptivel. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you in the future!

-Alexis

Rated 5 out of 5 stars

Great job & very well done!

Great job & very well done!

8 April 2026
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Reply from Aptive Pest Control - Omaha

We’re glad the visit made a positive impression, Sug! Our service professional strives to treat every home with care and attention, and we're glad you're satisfied. Thank you for choosing Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

They look over your home for any pest problems you may not know about and treat your property accordingly,

The technician is very thorough and treats for current problems and what may be coming in future months.

27 March 2026
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Reply from Aptive Pest Control - Omaha

Hi Karlene,

Thank you for sharing your experience! We’re glad to hear our service professional provided a thorough visit, addressing both current concerns and potential issues down the road. At Aptive, we take pride in making sure your home is fully handled, giving you peace of mind today and for the months ahead.

We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!

-Jasmine

Rated 5 out of 5 stars

I have had a few pest control service…

I have had a few pest control service companies. I see better results from Aptive and they are easy to work with.

25 March 2026
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Reply from Aptive Pest Control - Omaha

We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!

-Alexis

Rated 5 out of 5 stars

Great communication

Great communication. Great service.

24 March 2026
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Reply from Aptive Pest Control - Omaha

Hi Deanna,

We’re so glad to hear you experienced great communication and service! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident their home is in capable hands. Feedback like yours motivates our team to keep delivering service that’s reliable, attentive, and truly makes a difference, because with Aptive, you can trust we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Very thorough and professional

Very thorough and professional. Always pro active on our needs.

19 March 2026
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Reply from Aptive Pest Control - Omaha

Hi there,

We’re thrilled to hear our team has been thorough, professional, and proactive in meeting your needs. At Aptive, we take pride in making sure every pest concern is fully handled so you can enjoy a worry-free home. Thank you for trusting us, we’re always here to ensure any future needs are handled with the same care and attention.

-Jasmine

Rated 1 out of 5 stars

I had a service done for having mice in…

I had a service done for having mice in the basement. They charged over $300 to add mice traps and promised it will take care of it for 3 month period. It did not work and mice were back again shortly and they refused to follow up or reimburse.

22 January 2026
Unprompted review
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Hi George,

Thank you for taking the time to share your experience. Hearing that you’re still dealing with mice after the service and feeling that the issue wasn’t properly followed up on is understandably frustrating, and it’s certainly not the kind of experience Aptive wants any customer to have.

Our goal is always to provide solutions that bring real relief to the homes we service, and we want our customers to feel supported if concerns continue after a visit. Feedback like this is important because it helps us review what may have happened and ensure situations like yours are looked into more closely.

Please reach out to us at socialmedia@goaptive.com so we can review your account and the service that was provided. We’d truly appreciate the opportunity to look into this further and see how we can help. Thank you for bringing this to our attention and for giving Aptive the opportunity to make things right.

-Jasmine

Rated 4 out of 5 stars
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Reply from Aptive Pest Control - Omaha

Hi Gary,

Thank you for taking the time to share your feedback! We’re glad to hear that our communication before and after your service was clear and helpful, and that your new contract provided some savings.

At Aptive, we strive to provide both effective pest control and a seamless experience for our customers. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Rated 1 out of 5 stars

I am not happy with their service

I am not happy with their service. Their system is scheduling the appointments without our approvals. They are showing up and charging for the partial service.

12 March 2026
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Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for sharing your experience. I completely understand how frustrating it must be to have appointments scheduled without your approval and to be charged for service you weren’t expecting. That is not the level of service Aptive aims to provide, and we take concerns like this very seriously.

We want to make sure your account is reviewed and any issues with scheduling or billing are addressed promptly. Please reach out to us at socialmedia@goaptive.com so we can look into this further, correct any errors, and ensure your concerns are fully resolved. We appreciate you bringing this to our attention and giving us the opportunity to make things right.

-Jasmine

Rated 5 out of 5 stars

Great communication with Nathan

Great communication with Nathan. Treated my home with respect.

19 October 2025
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Reply from Aptive Pest Control - Omaha

Hi Lorraine,

We’re glad to hear that Nathan provided great communication and treated your home with respect. At Aptive, we pride ourselves on delivering professional service while ensuring our customers feel heard and their homes are cared for. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide reliable, high-quality service.

-Jasmine

Rated 1 out of 5 stars

Poor communication

Poor communication, and incapable of resolving the issues at hand. I canceled my account but aptive is still send people to do pest control. The company does not allow customers to cancel their subscription.

28 February 2026
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Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for sharing this feedback. I’m really sorry to hear how frustrating this situation has been for you. If you made the decision to cancel, the last thing you should experience is continued visits or the feeling that your request wasn’t respected.

At Aptive Environmental, clear communication and honoring our customers’ decisions are extremely important to us. We do allow accounts to be canceled, so hearing that you felt unable to do so and that service professionals were still being sent out is concerning. That’s not the experience we want anyone to have.

I would genuinely appreciate the opportunity to look into this further and make sure your account reflects exactly what you requested. There may have been a timing issue with scheduling or processing, but either way, we want to ensure everything is corrected and fully resolved.

Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review the account details and make this right. Thank you for bringing this to our attention and giving Aptive the opportunity to address it properly.

-Jasmine

Rated 5 out of 5 stars

Awesome!!!

1 March 2026
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Reply from Aptive Pest Control - Omaha

Hi Michele,

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you had an awesome experience with Aptive.

Our team takes pride in providing reliable, thorough, and professional service, and it’s wonderful to know that it made a positive impression. We truly appreciate your trust in us and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

We’ve used them for years

They always do a very complete job. They explain everything very well. They are knowledgeable and friendly.

27 February 2026
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for taking the time to share your experience! We’re glad to hear that our team provides thorough service while taking the time to explain everything clearly. At Aptive, we pride ourselves on being knowledgeable, friendly, and professional, so our customers feel confident and informed.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

I did this before.

I did this survey the day they worked here. Please don't send multiple requests for my review.

25 February 2026
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Reply from Aptive Pest Control - Omaha

Hi Doris,

Thank you for your feedback. We completely understand how receiving multiple review requests can be frustrating, and we appreciate you letting us know.

At Aptive, we aim to respect our customers’ time and preferences while ensuring we have the opportunity to hear about their experience. We’ll make sure your feedback is noted so you don’t receive additional requests.

We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Keira did a nice job and communicates…

Keira did a nice job and communicates well.

7 February 2026
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Hi Susan,

Thank you for sharing your experience! We’re glad to hear that Keira did a great job and communicated clearly throughout the service. At Aptive, we take pride in having service professionals who are thorough, attentive, and easy to work with.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 5 out of 5 stars

We have had no big issues at all since…

We have had no big issues at all since using them.

14 February 2026
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Reply from Aptive Pest Control - Omaha

Hi Kevin,

Thank you for sharing your feedback! We’re glad to hear that you’ve had a smooth experience and that our service has helped keep your home and yard protected. At Aptive, we take pride in providing reliable, thorough pest protection so our customers can enjoy peace of mind.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Communication is great!

Just always keeping me informed on what they are doing.

10 February 2026
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Reply from Aptive Pest Control - Omaha

Hi Kathy,

Thank you for sharing this thoughtful feedback. Staying clear and communicative during each visit is something our Aptive service professionals truly prioritize, and it’s great to know you feel informed every step of the way.

We genuinely appreciate you choosing Aptive and being part of our community. It means a lot to have your trust, and we look forward to continuing to provide attentive, reliable service for your home.

-Jasmine

Rated 5 out of 5 stars

On time

On time
Listen to requests
Fast

15 January 2026
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Hi James,

Thank you for sharing your experience! We’re glad to hear that our Aptive service professionals have been on time, attentive to your requests, and efficient. Providing reliable, responsive, and thorough service is always our goal, and it’s wonderful to know that this has been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

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