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Aptive Pest Control - Omaha Reviews 

70
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TrustScore 4 out of 5

4.1

11016 Mockingbird Dr, 68137 Omaha, NE, US

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Rated 1 out of 5 stars

Initial service is fine but good luck canceling when no longer needed. Impossible to actually speak with someone local/in the US, get transferred several times then hung up on. Called to cancel 3x and... See more

Company replied

Rated 5 out of 5 stars

They always send a message stating when they'll be out to do the lawn. Very easy to reschedule if it's raining. Easy to work with.

Rated 5 out of 5 stars

The two men (Darius and another) did an excellent job. They were both very professional and let me know every detail of what they were going to do. They made sure to listen to any questions or concern... See more

Company replied

Rated 5 out of 5 stars

Every time their technicians have come out they have called ahead and then sent me photos of all of the work that they have done around the house. I greatly appreciate their thorough work and highly... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Omaha

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 11016 Mockingbird Dr, 68137, Omaha, NE, United States

  • 14022436813
Promotion box for Aptive Pest Control - Omaha

We overthink pests so you don't have to.

Smarter pest control starts here.

4.1

Great

TrustScore 4 out of 5

70 reviews

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4.1

All reviews

(70)

19,214 reviews in the last 12 months

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Rated 4 out of 5 stars
Aptive Pest Control - Omaha logo

Reply from Aptive Pest Control - Omaha

Hi Gary,

Thank you for taking the time to share your feedback! We’re glad to hear that our communication before and after your service was clear and helpful, and that your new contract provided some savings.

At Aptive, we strive to provide both effective pest control and a seamless experience for our customers. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Rated 1 out of 5 stars

I am not happy with their service

I am not happy with their service. Their system is scheduling the appointments without our approvals. They are showing up and charging for the partial service.

12 March 2026
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Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for sharing your experience. I completely understand how frustrating it must be to have appointments scheduled without your approval and to be charged for service you weren’t expecting. That is not the level of service Aptive aims to provide, and we take concerns like this very seriously.

We want to make sure your account is reviewed and any issues with scheduling or billing are addressed promptly. Please reach out to us at socialmedia@goaptive.com so we can look into this further, correct any errors, and ensure your concerns are fully resolved. We appreciate you bringing this to our attention and giving us the opportunity to make things right.

-Jasmine

Rated 5 out of 5 stars

Great communication with Nathan

Great communication with Nathan. Treated my home with respect.

19 October 2025
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Reply from Aptive Pest Control - Omaha

Hi Lorraine,

We’re glad to hear that Nathan provided great communication and treated your home with respect. At Aptive, we pride ourselves on delivering professional service while ensuring our customers feel heard and their homes are cared for. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide reliable, high-quality service.

-Jasmine

Rated 1 out of 5 stars

Poor communication

Poor communication, and incapable of resolving the issues at hand. I canceled my account but aptive is still send people to do pest control. The company does not allow customers to cancel their subscription.

28 February 2026
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Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for sharing this feedback. I’m really sorry to hear how frustrating this situation has been for you. If you made the decision to cancel, the last thing you should experience is continued visits or the feeling that your request wasn’t respected.

At Aptive Environmental, clear communication and honoring our customers’ decisions are extremely important to us. We do allow accounts to be canceled, so hearing that you felt unable to do so and that service professionals were still being sent out is concerning. That’s not the experience we want anyone to have.

I would genuinely appreciate the opportunity to look into this further and make sure your account reflects exactly what you requested. There may have been a timing issue with scheduling or processing, but either way, we want to ensure everything is corrected and fully resolved.

Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review the account details and make this right. Thank you for bringing this to our attention and giving Aptive the opportunity to address it properly.

-Jasmine

Rated 5 out of 5 stars

Awesome!!!

1 March 2026
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Reply from Aptive Pest Control - Omaha

Hi Michele,

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you had an awesome experience with Aptive.

Our team takes pride in providing reliable, thorough, and professional service, and it’s wonderful to know that it made a positive impression. We truly appreciate your trust in us and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

We’ve used them for years

They always do a very complete job. They explain everything very well. They are knowledgeable and friendly.

27 February 2026
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Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for taking the time to share your experience! We’re glad to hear that our team provides thorough service while taking the time to explain everything clearly. At Aptive, we pride ourselves on being knowledgeable, friendly, and professional, so our customers feel confident and informed.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

I did this before.

I did this survey the day they worked here. Please don't send multiple requests for my review.

25 February 2026
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Reply from Aptive Pest Control - Omaha

Hi Doris,

Thank you for your feedback. We completely understand how receiving multiple review requests can be frustrating, and we appreciate you letting us know.

At Aptive, we aim to respect our customers’ time and preferences while ensuring we have the opportunity to hear about their experience. We’ll make sure your feedback is noted so you don’t receive additional requests.

We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Keira did a nice job and communicates…

Keira did a nice job and communicates well.

7 February 2026
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Reply from Aptive Pest Control - Omaha

Hi Susan,

Thank you for sharing your experience! We’re glad to hear that Keira did a great job and communicated clearly throughout the service. At Aptive, we take pride in having service professionals who are thorough, attentive, and easy to work with.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 5 out of 5 stars

We have had no big issues at all since…

We have had no big issues at all since using them.

14 February 2026
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Reply from Aptive Pest Control - Omaha

Hi Kevin,

Thank you for sharing your feedback! We’re glad to hear that you’ve had a smooth experience and that our service has helped keep your home and yard protected. At Aptive, we take pride in providing reliable, thorough pest protection so our customers can enjoy peace of mind.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Communication is great!

Just always keeping me informed on what they are doing.

10 February 2026
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Reply from Aptive Pest Control - Omaha

Hi Kathy,

Thank you for sharing this thoughtful feedback. Staying clear and communicative during each visit is something our Aptive service professionals truly prioritize, and it’s great to know you feel informed every step of the way.

We genuinely appreciate you choosing Aptive and being part of our community. It means a lot to have your trust, and we look forward to continuing to provide attentive, reliable service for your home.

-Jasmine

Rated 5 out of 5 stars

Service technician was very thorough…

Service technician was very thorough and not obtrusive.

15 January 2026
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Reply from Aptive Pest Control - Omaha

Hi Patrick,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional was thorough while providing service in a respectful and unobtrusive manner. Delivering careful, effective service while respecting your home is always our goal, and it’s wonderful to know that this was reflected in your visit. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

Emmanual

Emmanuel is fantastic. He is always prompt, courteous, and informative.

8 January 2026
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Reply from Aptive Pest Control - Omaha

Hi Dennis,

Thank you for taking the time to share your experience! We’re thrilled to hear that Emmanuel has been prompt, courteous, and informative during your visits.

At Aptive, we pride ourselves on delivering service that is both professional and attentive, and it’s wonderful to know that commitment comes through for our customers. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Job Well Done

The attendant was friendly and did the job well. We appreciate the personal visit before work is completed showing that Aptive is wanting to attend to all of our needs.

18 December 2025
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Reply from Aptive Pest Control - Omaha

Hi Mike,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional was friendly, thorough, and took the time to meet with you before completing the work to ensure all your needs were addressed.

At Aptive, we strive to provide professional, attentive, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Aptive service brings noticable results

They do a good job and the eradication of pests they provide is wonderful.

24 December 2025
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Reply from Aptive Pest Control - Omaha

Hi Scott,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team is providing effective pest eradication and delivering the results you expect.

At Aptive, we strive to provide thorough, professional, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Techs communicate via text and photos…

Techs communicate via text and photos of where treatment was applied. Price is reasonable and they work with your schedule.

2 December 2025
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Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for sharing your experience! We’re glad to hear that our team’s communication and scheduling flexibility made things easier for you, and that you find our pricing reasonable.

At Aptive, we strive to provide clear updates, effective service, and solutions that fit our customers’ busy lives. Your feedback is greatly appreciated and helps motivate our team to keep delivering the best possible experience.

We’re always here if you need anything in the future, and we’re grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Kiera did a great job

Kiera did a great job. She took the time to explain exactly what she was going to do to eliminate my pest issues.

26 November 2025
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Reply from Aptive Pest Control - Omaha

Hi Jeff,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Kiera took the time to explain her process and provided great service to address your pest concerns.

We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

Professional well trained and thorough…

Professional well trained and thorough Tech. Detailed feedback. Great communication.

22 October 2025
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Reply from Aptive Pest Control - Omaha

Hi Donna,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided professional, thorough service with detailed feedback and great communication. At Aptive, we take pride in delivering both effective pest control and a positive experience for every customer. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

The two men (Darius and another) did an…

The two men (Darius and another) did an excellent job. They were both very professional and let me know every detail of what they were going to do. They made sure to listen to any questions or concerns I had. I was vey pleased and appreciated the work they performed.

16 October 2025
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Reply from Aptive Pest Control - Omaha

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Darius and his teammate were professional, thorough, and attentive to your questions and concerns. We’ll be sure to pass along your kind words to them, it’s wonderful to know their efforts made a positive impact.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.

-Jasmine

Rated 5 out of 5 stars

great service!

great tech and very detailed - treated everything

9 October 2025
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Reply from Aptive Pest Control - Omaha

Hi Dave and Barb,

Thank you for sharing your experience! We’re thrilled to hear that our service professional provided detailed and thorough service, ensuring everything was properly treated. At Aptive, we pride ourselves on knowledgeable, attentive, and reliable service, and it’s wonderful to know our team delivered that for you. We truly appreciate you choosing Aptive and look forward to keeping your home comfortable and protected!

-Jasmine

Rated 5 out of 5 stars

Review

Service Tech Kiera was great

9 October 2025
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Reply from Aptive Pest Control - Omaha

Hi Steve,

Thank you for sharing your feedback! We’re thrilled to hear that Kiera provided excellent service. At Aptive, we strive to ensure every service professional is knowledgeable, attentive, and professional, and it’s wonderful to know Kiera delivered that for you. We truly appreciate you choosing Aptive and look forward to keeping your home comfortable and protected!

-Jasmine

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