Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... See more
Company replied

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Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... See more
Company replied
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more
Company replied
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything el... See more
Company replied
Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a g... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, United States

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Still have many bugs at our entrance door. Keeps setting off our ring alarm!

Reply from Aptive Pest Control - Orange County
Love the service that I received from
Aptive. No matter who comes to my house they take time to ask me what I need help with, explain everything really well before they serviced my house, and everyone who works there is top-notch, and I trust them implicitly!

Reply from Aptive Pest Control - Orange County
Derek was excellent. Good communication and attention to detail. Polite and friendly and thorough. Patiently answered questions and explained procedures. Even offered a new plan that saved me some money!

Reply from Aptive Pest Control - Orange County
I’ve used this company for almost a year and only the last two services did I actually know what I was paying for. The last 2 techs actually took photos of what they were doing and what they did. This was very useful.

Reply from Aptive Pest Control - Orange County
Aptive has changed our lives! I love living with no pesky insects and spiders surrounding our home! They are extremely accommodating and professional. Thank you for everything!

Reply from Aptive Pest Control - Orange County
Adrian & Jesus listened carefully to our concerns and went straight to work to solve our fly & mosquito problems!

Reply from Aptive Pest Control - Orange County
The appointment was not kept. No one showed up or contacted me like they usually do to say they are on their way. The only thing I received was an automated text reminding me of the service for that day.
The only follow-ups have been asking me to review my service, which never happened.

Reply from Aptive Pest Control - Orange County
They are always polite, have great communication, and are very effective when they perform their duties.

Reply from Aptive Pest Control - Orange County
This last time there were 2 men doing the work and they were very thorough. Thank you

Reply from Aptive Pest Control - Orange County
Asked us if there was anything we needed and was on time and courteous.

Reply from Aptive Pest Control - Orange County
Aptive is very easy to deal with. Their CS team and the techs in the field have always been extremely pleasant and willing to do anything we ask.

Reply from Aptive Pest Control - Orange County
They always knock on our door and ask if there is anything they need to be aware of before they start. We appreciate the extra attention!

Reply from Aptive Pest Control - Orange County
I had to leave for a class, and the next day there were still cobwebs hanging from the patio cover and near the 2 sliding doors. It happens, but not impressed.

Reply from Aptive Pest Control - Orange County
Technicians show up on time, do what they are supposed to do, send pics of what was done, and let me know when they are finished

Reply from Aptive Pest Control - Orange County

Reply from Aptive Pest Control - Orange County
There were 2 men that came to do the service today, we discussed what my concerns were and they got after everything right away.

Reply from Aptive Pest Control - Orange County
A notice should be sent by email or text to know when service will be done, PRIOR TO THE DATE.
Please leave a receipt or card so I know you came. My dogs need to be locked in the house. The gate needs to be unlocked to get to the back of the house and yard.

Reply from Aptive Pest Control - Orange County
Very average pest control. I don't like the communication system to get a hold of the office and I haven't been very impressed with their service people.

Reply from Aptive Pest Control - Orange County
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